17,317 research outputs found

    The Emergence of Enterprise Systems Management - A Challenge to the IS Curriculum

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    This paper proposes four cornerstones of a future Information Systems curriculum. It analyzes the challenges of the IS curriculum based on the development of enterprise systems, and further argues that the practice and the research into enterprise systems have progressed to a new stage resulting in the emergence of Enterprise Systems Management (ESM). Enterprise Systems Management calls for new competences and consequently represents new challenges to the IS curriculum. The paper outlines potential teaching issues and discusses the impact on the IS curriculum. Finally the paper suggests ways of approaching the challenges.No; keywords

    Sensemaking Practices in the Everyday Work of AI/ML Software Engineering

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    This paper considers sensemaking as it relates to everyday software engineering (SE) work practices and draws on a multi-year ethnographic study of SE projects at a large, global technology company building digital services infused with artificial intelligence (AI) and machine learning (ML) capabilities. Our findings highlight the breadth of sensemaking practices in AI/ML projects, noting developers' efforts to make sense of AI/ML environments (e.g., algorithms/methods and libraries), of AI/ML model ecosystems (e.g., pre-trained models and "upstream"models), and of business-AI relations (e.g., how the AI/ML service relates to the domain context and business problem at hand). This paper builds on recent scholarship drawing attention to the integral role of sensemaking in everyday SE practices by empirically investigating how and in what ways AI/ML projects present software teams with emergent sensemaking requirements and opportunities

    Enterprise architecture operationalization and institutional pluralism: The case of the Norwegian Hospital sector

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    Enterprise architecture (EA) is a systematic way of designing, planning, and implementing process and technology changes to address the complexity of information system (IS) landscapes. EA is operationalized when architecture visions move towards realization through concrete projects. We report a case study on the dynamics of operationalizing EA in the Norwegian hospital sector by exploring different EA project trajectories. Our empirical context is an institutionally pluralistic setting where multiple logics coexist. We show that the distinct logic of EA is added to the institutional context and we find that tensions among existing medical, technical, and managerial logics and EA principles and assumptions emerge. We contribute to the under‐researched topic of EA operationalization by suggesting a model that demonstrates how the meeting of multiple institutional logics can lead to varying degrees of differentiation or even disassociation from EA visions during decision‐taking in projects. Furthermore, we advance extant research on IS projects' implementation in institutionally pluralistic settings by providing an empirical account of actors' interactions and project leadership arrangements that contribute to the persistence of coexisting logics in a dynamic equilibrium.publishedVersio

    Towards Phenomenon-driven Design Science Research

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    We propose a research approach that extends phenomenon-driven research – which is primarily aimed at producing descriptive and explanatory knowledge about novel phenomena – with a design-oriented focus. The resulting approach aims to develop not only explanatory knowledge about novel phenomena but also prescriptive knowledge about how to face corresponding novel challenges and does so in conjunction and in a mutually reinforcing way. We illustrate our approach with two examples to understand and produce design principles for the novel phenomena of organising the IT setups in Scaled Agile organisations and Digital Innovation Units, respectively. Researchers can draw on our approach to understand novel phenomena and simultaneously produce knowledge that is also relevant to practitioners facing novel practical challenges resulting from these novel phenomena

    Enhancing Information Governance with Enterprise Architecture Management: Design Principles Derived from Benefits and Barriers in the GDPR Implementation

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    Businesses today are increasingly dependent on how they transform information into economic value, while simultaneously being compliant with intensified privacy requirements, resulting from legal acts like the General Data Protection Regulation (GDPR). As a consequence, realizing information governance has become a topic more important than ever to balance the beneficial use and protection of information. This paper argues that enterprise architecture management (EAM) can be a key to GDPR implementation as one important domain of information governance by providing transparency on information integration throughout an organization. Based on 24 interviews with 29 enterprise architects, we identified a multiplicity of benefits and barriers within the interplay of EAM and GDPR implementation and derived seven design principles that should foster EAM to enhance information governance

    Identifying and addressing adaptability and information system requirements for tactical management

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    Le Récit « Entrepreneurial » dans le Discours Organisationnel

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    Dans le cadre de la communication relative aux organisations, la narration entrepreneuriale est abordĂ©e comme un processus rĂ©ciproque d’«entrepreneuriarisation». L’analyse de deux Ă©tudes de cas relevant du secteur de l’industrie culturelle et crĂ©ative suisse permet de mettre en lumiĂšre la praxis, les pratiques ainsi que les praticiens de la narration entrepreneuriale dans le contexte du dĂ©veloppement de projets et d’organisations. La mise en rĂ©cit et la narration d’un processus de conception Ă  la fois conservateur, innovant, entrepreneurial, stratĂ©gique, collaboratif et fondĂ© sur la connaissance gĂ©nĂšrent des narrations entrepreneuriales, des conceptions, des rĂ©seaux et des discours spĂ©cifiques Ă  l’organisation. Cette interaction est proposĂ©e comme le socle de l’histoire entrepreneuriale et de la crĂ©ation de valeurs qui façonnent l’identitĂ© narrative des projets, des organisations et des entreprises. Dans les deux Ă©tudes de cas prĂ©sentĂ©es ici, ceci se traduit par un rĂ©cit relatif aux «curatorial ‘tooligans’ and busy brokers» et aux hĂ©ros-entrepreneurs en tant qu’«aventuriers victorieux et gardiens de la conservation». Pour terminer, nous prĂ©sentons quelques futures pistes de recherche dans le domaine Ă©mergeant de la narration entrepreneuriale. Compte tenu du dĂ©veloppement et du transfert de nouveaux outils et formats d’enseignement, du coaching et du conseil, les premiĂšres applications pour les professionnels sont prĂ©sentĂ©es. Based on an organizational communication perspective, entrepreneurial storytelling is reconstructed as a reciprocal process of “entrepreneurializing”. By focusing on two case studies from the Swiss cultural and creative industries sector, narrative praxes, practices and practitioners of entrepreneurial storytelling in project- and organizational development are outlined. Story-making and story-telling about a curatorial, innovative, entrepreneurial, strategic, collaborative and knowledge-driven design process generate entrepreneurial narration, design, networks and organization-specific discourse. This interplay is suggested as the basis for the entrepreneurial story and value creation that shape the narrative identity of projects, organizations and enterprises. In the case studies presented this is constituted through the project-narrative of “curating tooligans and busy brokers” and the entrepreneurial hero-narrative of “conquering adventurers and preserving guardians”. Implications are discussed to guide future comparable research for the emerging field of entrepreneurial storytelling. In view of the development and transfer of new tools and formats for teaching, coaching and consulting, first applications for professionals are argued

    Le Récit « Entrepreneurial » dans le Discours Organisationnel

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    Dans le cadre de la communication relative aux organisations, la narration entrepreneuriale est abordĂ©e comme un processus rĂ©ciproque d’«entrepreneuriarisation». L’analyse de deux Ă©tudes de cas relevant du secteur de l’industrie culturelle et crĂ©ative suisse permet de mettre en lumiĂšre la praxis, les pratiques ainsi que les praticiens de la narration entrepreneuriale dans le contexte du dĂ©veloppement de projets et d’organisations. La mise en rĂ©cit et la narration d’un processus de conception Ă  la fois conservateur, innovant, entrepreneurial, stratĂ©gique, collaboratif et fondĂ© sur la connaissance gĂ©nĂšrent des narrations entrepreneuriales, des conceptions, des rĂ©seaux et des discours spĂ©cifiques Ă  l’organisation. Cette interaction est proposĂ©e comme le socle de l’histoire entrepreneuriale et de la crĂ©ation de valeurs qui façonnent l’identitĂ© narrative des projets, des organisations et des entreprises. Dans les deux Ă©tudes de cas prĂ©sentĂ©es ici, ceci se traduit par un rĂ©cit relatif aux «curatorial ‘tooligans’ and busy brokers» et aux hĂ©ros-entrepreneurs en tant qu’«aventuriers victorieux et gardiens de la conservation». Pour terminer, nous prĂ©sentons quelques futures pistes de recherche dans le domaine Ă©mergeant de la narration entrepreneuriale. Compte tenu du dĂ©veloppement et du transfert de nouveaux outils et formats d’enseignement, du coaching et du conseil, les premiĂšres applications pour les professionnels sont prĂ©sentĂ©es. Based on an organizational communication perspective, entrepreneurial storytelling is reconstructed as a reciprocal process of “entrepreneurializing”. By focusing on two case studies from the Swiss cultural and creative industries sector, narrative praxes, practices and practitioners of entrepreneurial storytelling in project- and organizational development are outlined. Story-making and story-telling about a curatorial, innovative, entrepreneurial, strategic, collaborative and knowledge-driven design process generate entrepreneurial narration, design, networks and organization-specific discourse. This interplay is suggested as the basis for the entrepreneurial story and value creation that shape the narrative identity of projects, organizations and enterprises. In the case studies presented this is constituted through the project-narrative of “curating tooligans and busy brokers” and the entrepreneurial hero-narrative of “conquering adventurers and preserving guardians”. Implications are discussed to guide future comparable research for the emerging field of entrepreneurial storytelling. In view of the development and transfer of new tools and formats for teaching, coaching and consulting, first applications for professionals are argued

    A Measurement Instrument for Enterprise Architecture Resilience Research: A Pilot Study on Digital Transformation

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    Enterprise Architecture can contribute positively to enterprise resilience. In this connected dynamic world Enterprise Architecture Resilience is an emergent area of Information Systems research that is characterized through an abundance of conceptual work with little empirical research. To fill this gap, this paper reports on the development and validation of an instrument to measure various resilience attributes and barriers in context to digital transformation in organizations. We advance an extended model for a multi-stage measurement instrument development procedure, which incorporates feedback from both academics and practitioners. We identify two main contributions: First, we provide a validated measurement instrument for the study of Enterprise Architecture Resilience factors in context to digital transformation in organizations, which can be used to assist in further empirical studies that investigate phenomena associated with the enterprise architecture domain. Second, in doing so, we describe in detail a procedural model for developing measurement instruments that ensure high levels of reliability and validity, which may assist fellow scholars in executing their empirical research

    Complementor dedication in platform ecosystems: rule adequacy and the moderating role of flexible and benevolent practices

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    Dedicated complementors are devoted, faithful, and willing to invest in their partnership with a platform owner. Since such complementors promise continuous value co-creation, complementor dedication is an essential objective of platform governance. However, as dedicated complementors also increase their vulnerability vis-à-vis the platform owner, platform governance needs to strike a balance between satisfying global ecosystem needs and the local partnership needs. To understand this challenge better, our study develops six hypotheses on how two fundamental governance mechanisms – i.e., rules and the way in which these rules are practised – independently and symbiotically drive complementor dedication. We test these hypotheses using survey data from 181 complementors. Our findings show that complementors become more dedicated to a platform owner, the more adequate they perceive the rules to be. Furthermore, our findings suggest two sensible strategies to actualise the potential of adequate rules. Platform owners should either refrain entirely from practising rules with situational flexibility and benevolence, thereby achieving moderate complementor dedication. Alternatively, they should practice rules with both flexibility and benevolence at the same time, thereby maximising complementor dedication. Our findings contribute to the literature on platform governance and broader governance literature
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