Touch Technology in Affective Human, Robot, Virtual-Human Interactions: A Survey

Given the importance of affective touch in human interactions, technology designers are increasingly attempting to bring this modality to the core of interactive technology. Advances in haptics and touch-sensing technology have been critical to fostering interest in this area. In this survey, we review how affective touch is investigated to enhance and support the human experience with or through technology. We explore this question across three different research areas to highlight their epistemology, main findings, and the challenges that persist. First, we review affective touch technology through the human–computer interaction literature to understand how it has been applied to the mediation of human–human interaction and its roles in other human interactions particularly with oneself, augmented objects/media, and affect-aware devices. We further highlight the datasets and methods that have been investigated for automatic detection and interpretation of affective touch in this area. In addition, we discuss the modalities of affective touch expressions in both humans and technology in these interactions. Second, we separately review how affective touch has been explored in human–robot and real-human–virtual-human interactions where the technical challenges encountered and the types of experience aimed at are different. We conclude with a discussion of the gaps and challenges that emerge from the review to steer research in directions that are critical for advancing affective touch technology and recognition systems. In our discussion, we also raise ethical issues that should be considered for responsible innovation in this growing area

Interdisciplinary Insights for Digital Touch Communication

Communication is increasingly moving beyond ‘ways of seeing’ to ‘ways of feeling’. This Open Access book provides social design insights and implications for HCI research and design exploring digitally mediated touch communication. It offers a socially orientated map to help navigate the complex social landscape of digitally mediated touch for communication: from everyday touch-screens, tangibles, wearables, haptics for virtual reality, to the tactile internet of skin. Drawing on literature reviews, new case-study vignettes, and exemplars of digital touch, the book examines the major social debates provoked by digital touch, and investigates social themes central to the communicative potential and societal consequences of digital touch: · Communication environments, capacities and practices · Norms associations and expectations · Presence, absence and connection · Social imaginaries of digital touch · Digital touch ethics and values The book concludes with a discussion of the significance of social understanding and methods in the context of Interdisciplinary collaborations to explore touch, towards the design of digital touch communication, ‘ways of feeling’, that are useable, appropriate, ethical and socially aware

Connecting Couples in Long-Distance Relationships : Towards Unconventional Computer-Mediated Emotional Communication Systems

The number of couples who find themselves in a long-distance relationship (LDR) is increasing for a wide range of reasons, such as overseas employment, academic pursuits, military duty, and similar circumstances. With the myriad of communication channels enabled by the low cost and ubiquity of computer-mediated communication technologies, couples in LDRs are able to stay in touch with each other around the globe. However, recent studies have revealed that the mainstream communication tools are inadequate to support the full spectrum of communication needed in intimate relationships. Emotional communication is one of the fundamental needs in close relationships, as it forms an important part of intimacy. This dissertation argues that there is a gap between what is known about LDR couples’ needs in research and what has been implemented for them in practice. The aim of this work is to bridge this gap by mediating emotional communication through unconventional user interfaces that use interaction solutions outside of the scope of their conventional use, with a particular focus on couples who sustain a committed LDR. Here, taking research through design as a core approach, a variety of qualitative methods were employed to seek answers to the research questions. This dissertation includes eight case studies, each of which is dedicated to answering its corresponding research question(s). Study I presents a systematic literature review which explored the current state of the art and identified the design opportunities. Study II introduces a series of co-design activities with five couples in LDRs to reveal the needs and challenges of users in an LDR. Studies III and IV propose two functional prototypes for unconventional communication systems to connect couples in LDRs. Study V showcases 12 design concepts of wearables created by the participants to support their own LDR. Study VI describes how four low-resolution prototypes created for mediating LDRs by the participants in the workshop would be used in real-world contexts. Studies VII and VIII each present a novel design tool to be used as a scaffold when designing communication systems for supporting LDRs: specifically, a conceptual design framework and a card-based design toolkit. This dissertation contributes new knowledge to the field of human-computer interaction through design interventions. It showcases a spectrum of practices which can be seen as a first step towards mediating emotional communication for couples in LDRs using unconventional communication systems. The findings comprise theoretical and empirical insights—derived from the eight case studies in which the author identified design opportunities and design considerations—relating to how couples in LDRs can be better supported by unconventional computer-mediated emotional communication systems

Manifesto for Digital Social Touch in Crisis

This qualitative exploratory research paper presents a Manifesto for Digital Social Touch in Crisis - a provocative call to action to designers, developers and researchers to rethink and reimagine social touch through a deeper engagement with the social and sensory aspects of touch. This call is motivated by concerns that social touch is in a crisis signaled by a decline in social touch over the past 2 decades, the problematics of inappropriate social touch, and the well documented impact of a lack of social touch on communication, relationships, and well-being and health. These concerns shape how social touch enters the digital realm and raise questions for how and when the complex space of social touch is mediated by technologies, as well the societal implications. The paper situates the manifesto in the key challenges facing haptic designers and developers identified through a series of interdisciplinary collaborative workshops with participants from computer science, design, engineering, HCI and social science from both within industry and academia, and the research literature on haptics. The features and purpose of the manifesto form are described, along with our rationale for its use, and the method of the manifesto development. The starting points, opportunities and challenges, dominant themes and tensions that shaped the manifesto statements are then elaborated on. The paper shows the potential of the manifesto form to bridge between HCI, computer science and engineers, and social scientists on the topic of social touch

The Making of Meaning through Dyadic Haptic Affective Touch

Despite the importance of touch in human-human relations, research in affective tactile practices is in its infancy, lacking in-depth understanding needed to inform the design of remote digital touch communication. This paper reports two qualitative studies that explore tactile affective communication in specific social contexts, and the bi-directional creation, sending and interpretation of digital touch messages using a purpose-built research tool, the Tactile Emoticon. The system comprises a pair of remotely connected mitts which enable users in different locations to communicate through tactile messages, by orchestrating duration and level of three haptic sensations: vibration, pressure and temperature. Qualitative analysis shows the nuanced ways in which 68 participants configured these elements to make meaning from touch messages they sent and received. It points to the affect and emotion of touch, its sensoriality and ambiguity, the significance of context, social norms and expectations of touch participants. Findings suggest key design considerations for digital touch communication, where the emphasis shifts from generating ‘recognizable touches’ to tools that allow people to shape their touches and establish common understanding about their meaning

Interdisciplinary Insights for Digital Touch Communication

Communication is increasingly moving beyond ‘ways of seeing’ to ‘ways of feeling’. This Open Access book provides social design insights and implications for HCI research and design exploring digitally mediated touch communication. It offers a socially orientated map to help navigate the complex social landscape of digitally mediated touch for communication: from everyday touch-screens, tangibles, wearables, haptics for virtual reality, to the tactile internet of skin. Drawing on literature reviews, new case-study vignettes, and exemplars of digital touch, the book examines the major social debates provoked by digital touch, and investigates social themes central to the communicative potential and societal consequences of digital touch: · Communication environments, capacities and practices · Norms associations and expectations · Presence, absence and connection · Social imaginaries of digital touch · Digital touch ethics and values The book concludes with a discussion of the significance of social understanding and methods in the context of Interdisciplinary collaborations to explore touch, towards the design of digital touch communication, ‘ways of feeling’, that are useable, appropriate, ethical and socially aware