Design of a Collaborative Disaster Response Process Management System

International audienceWe describe in this article a framework for disaster response process management. This framework can be used to develop information systems sup- porting those processes. It is grounded in several research approaches: literature research, case studies, end user interviews and workshops. We compare disaster response process management with business process management and argue why it is substantial different to it. Another main result of this comparison is that busi- ness process management technology, such as flexible workflow systems, are not suitable for disaster response processes. We propose an information system sup- porting disaster response processes based on our developed framework. Finally we present validation of the information system design and give outlook on our future research

To Greener Pastures: An Action Research Study on the Environmental Sustainability of Humanitarian Supply Chains

Purpose: While humanitarian supply chains (HSCs) inherently contribute to social sustainability by alleviating the suffering of afflicted communities, their unintended adverse environmental impact has been overlooked hitherto. This paper draws upon contingency theory to synthesize green practices for HSCs, identify the contingency factors that impact on greening HSCs and explore how focal humanitarian organizations (HOs) can cope with such contingency factors. Design/methodology/approach: Deploying an action research methodology, two-and-a-half cycles of collaboration between researchers and a United Nations agency were completed. The first half-cycle developed a deductive greening framework, synthesizing extant green practices from the literature. In the second and third cycles, green practices were adopted/customized/developed reflecting organizational and contextual contingency factors. Action steps were implemented in the HSC for prophylactics, involving an operational mix of disaster relief and development programs. Findings: First, the study presents a greening framework that synthesizes extant green practices in a suitable form for HOs. Second, it identifies the contingency factors associated with greening HSCs regarding funding environment, stakeholders, field of activity and organizational management. Third, it outlines the mechanisms for coping with the contingency factors identified, inter alia, improving the visibility of headquarters over field operations, promoting collaboration and resource sharing with other HOs as well as among different implementing partners in each country, and working with suppliers for greener packaging. The study advances a set of actionable propositions for greening HSCs. Practical implications: Using an action research methodology, the study makes strong practical contributions. Humanitarian practitioners can adopt the greening framework and the lessons learnt from the implementation cycles presented in this study. Originality/value: This is one of the first empirical studies to integrate environmental sustainability and HSCs using an action research methodology

eStorys: A visual storyboard system supporting back-channel communication for emergencies

This is the post-print version of the final paper published in Journal of Visual Languages & Computing. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2010 Elsevier B.V.In this paper we present a new web mashup system for helping people and professionals to retrieve information about emergencies and disasters. Today, the use of the web during emergencies, is confirmed by the employment of systems like Flickr, Twitter or Facebook as demonstrated in the cases of Hurricane Katrina, the July 7, 2005 London bombings, and the April 16, 2007 shootings at Virginia Polytechnic University. Many pieces of information are currently available on the web that can be useful for emergency purposes and range from messages on forums and blogs to georeferenced photos. We present here a system that, by mixing information available on the web, is able to help both people and emergency professionals in rapidly obtaining data on emergency situations by using multiple web channels. In this paper we introduce a visual system, providing a combination of tools that demonstrated to be effective in such emergency situations, such as spatio/temporal search features, recommendation and filtering tools, and storyboards. We demonstrated the efficacy of our system by means of an analytic evaluation (comparing it with others available on the web), an usability evaluation made by expert users (students adequately trained) and an experimental evaluation with 34 participants.Spanish Ministry of Science and Innovation and Universidad Carlos III de Madrid and Banco Santander

Support for Drought Response and Community Preparedness: Filling the Gaps between Plans and Action

This chapter examines which levels of government handle various aspects of drought, as well as interactions between levels of government, providing examples from states across the western United States. It also takes a look at aspects of drought that fall outside traditional lines of authority and disciplinary boundaries. As part of a discussion on how states support local drought response, the chapter details and contrasts how California and Colorado track public water supply restrictions, and describes Colorado’s process for incorporating input from river basins across the state into its water plan. Case studies focus on drought planning in the Klamath River and Upper Colorado River basins through the lens of collaborative environmental planning. The chapter concludes that drought planning will be more effective as more states coordinate and align goals and policies at multiple levels of government

Models of Dynamic Data for Emergency Response: A Comparative Study

The first hours after a disaster happens are very chaotic and difficult but perhaps the most important for successfully fighting the consequences, saving human lives and reducing damages in private and public properties. Despite some advances, complete inventory of the information needed during the emergency response remains challenging. In the last years several nationally and internationally funded projects have concentrated on inventory of emergency response processes, structures for storing dynamic information and standards and services for accessing needed data sets. A good inventory would clarify many aspects of the information exchange such as data sets, models, representations; a good structuring would facilitate the fast access to a desired piece of information, as well as the automation of analysis of the information. Consequently the information can be used better in the decision-making process.\ud This paper presents our work on models for dynamic data for different disasters and incidents in Europe. The Dutch data models are derived from a thorough study on emergency response procedure in the Netherlands. Two more models developed within the project HUMBOLDT reflect several cross border disaster management scenarios in Europe. These models are compared with the Geospatial Data Model of the Department of Homeland Security in USA. The paper draws conclusions about the type of geographical information needed to perform emergency response operations and the possibility to have a generic model to be used world-wide

Building Information Modeling as Tool for Enhancing Disaster Resilience of the Construction Industry

As frequencies of the disasters are increasing, new technologies can be used to enhance disaster resilience performance of the construction industry. This paper investigates the usage of BIM (Building Information Modeling) in enhancing disaster resilience of the construction industry and in the establishment of the resilient built environment. In-depth literature review findings reveal BIM’s contribution to the disaster resilience in the pre-disaster and post-disaster phases especially through influencing the performance of the supply chain, construction process, and rescue operations. This paper emphasises the need for BIM’s integration to the education and training curriculums of the built environment professionals. Policy makers, construction professionals, professional bodies, academics can benefit from this research