Continuous maintenance and the future – Foundations and technological challenges

High value and long life products require continuous maintenance throughout their life cycle to achieve required performance with optimum through-life cost. This paper presents foundations and technologies required to offer the maintenance service. Component and system level degradation science, assessment and modelling along with life cycle ‘big data’ analytics are the two most important knowledge and skill base required for the continuous maintenance. Advanced computing and visualisation technologies will improve efficiency of the maintenance and reduce through-life cost of the product. Future of continuous maintenance within the Industry 4.0 context also identifies the role of IoT, standards and cyber security

Managing design variety, process variety and engineering change: a case study of two capital good firms

Many capital good firms deliver products that are not strictly one-off, but instead share a certain degree of similarity with other deliveries. In the delivery of the product, they aim to balance stability and variety in their product design and processes. The issue of engineering change plays an important in how they manage to do so. Our aim is to gain more understanding into how capital good firms manage engineering change, design variety and process variety, and into the role of the product delivery strategies they thereby use. Product delivery strategies are defined as the type of engineering work that is done independent of an order and the specification freedom the customer has in the remaining part of the design. Based on the within-case and cross-case analysis of two capital good firms several mechanisms for managing engineering change, design variety and process variety are distilled. It was found that there exist different ways of (1) managing generic design information, (2) isolating large engineering changes, (3) managing process variety, (4) designing and executing engineering change processes. Together with different product delivery strategies these mechanisms can be placed within an archetypes framework of engineering change management. On one side of the spectrum capital good firms operate according to open product delivery strategies, have some practices in place to investigate design reuse potential, isolate discontinuous engineering changes into the first deliveries of the product, employ ‘probe and learn’ process management principles in order to allow evolving insights to be accurately executed and have informal engineering change processes. On the other side of the spectrum capital good firms operate according to a closed product delivery strategy, focus on prevention of engineering changes based on design standards, need no isolation mechanisms for discontinuous engineering changes, have formal process management practices in place and make use of closed and formal engineering change procedures. The framework should help managers to (1) analyze existing configurations of product delivery strategies, product and process designs and engineering change management and (2) reconfigure any of these elements according to a ‘misfit’ derived from the framework. Since this is one of the few in-depth empirical studies into engineering change management in the capital good sector, our work adds to the understanding on the various ways in which engineering change can be dealt with

Towards an integrated perspective on fleet asset management: engineering and governance considerations

The traditional engineering perspective on asset management concentrates on the operational performance the assets. This perspective aims at managing assets through their life-cycle, from technical specification, to acquisition, operation including maintenance, and disposal. However, the engineering perspective often takes for granted organizational-level factors. For example, a focus on performance at the asset level may lead to ignore performance measures at the business unit level. The governance perspective on asset management usually concentrates on organizational factors, and measures performance in financial terms. In doing so, the governance perspective tends to ignore the engineering considerations required for optimal asset performance. These two perspectives often take each other for granted. However experience demonstrates that an exclusive focus on one or the other may lead to sub-optimal performance. For example, the two perspectives have different time frames: engineering considers the long term asset life-cycle whereas the organizational time frame is based on a yearly financial calendar. Asset fleets provide a relevant and important context to investigate the interaction between engineering and governance views on asset management as fleets have distributed system characteristics. In this project we investigate how engineering and governance perspectives can be reconciled and integrated to enable optimal asset and organizational performance in the context of asset fleets

Green public procurement criteria for road infrastructures: State of the art and proposal of a weighted sum multicriteria analysis to assessenvironmental impacts

In the last years, the attention to environmental issue is growing, demonstrating the interest to protect the nature and to better use the non-renewable resources. At international level, and especially in the European Community, for different trades, a wide production of voluntary documents and institutional acts proves the interest and the need for a green economy. An innovative approach may lead to the experience of Green Public Procurements (GPP), to protect the environment as a public interest and to promote technological developments. So far, the experiences of GPP are limited, not entirely positive and in the field of road infrastructures almost entirely absent. Construction and maintenance of road infrastructures is objectively more complex than purchasing goods or services. The paper proposes the integration of the weighted sum multi-criteria analysis into existing procedures. The methodology needs for environmental labels related to materials, machines and works which contribute to the final product "road". The labels are recognized at international level and consistent with procedures, conditions and criteria currently published in road tenders, therefore the approach can be followed to pursue the environmental sustainability of road infrastructures without compromising the economic attention

Process improvement in BAe Systems and the wider aerospace sector

Purpose: To research the change management processes used to implement ‘world class’ improvements in a major aerospace company, BAE SYSTEMS, and to propose a model for process improvement in the wider aerospace sector. Design/methodology/approach: The research was undertaken as a longitudinal study over a period of five years. A variety of research methodologies were used at various stages of the research including action research and observation. Semi-structured and unstructured interviews were used to gather qualitative data along with documentary evidence of the processes being used. Findings: There are three key findings. Firstly, an understanding of the production stages in the aerospace sector: future project; new product; sustain and return to work. Secondly details of a matrix-based approach and the issues regarding its implementation in a large organisation are discussed. Thirdly, a generic set of principles to aid process improvement in the aerospace sector is proposed. Research limitations/implications: Given that the study is based in one company, there are issues regarding the generalisation of the results. A potential further research project would entail the implementation of the proposed generic principles in another aerospace organisation. Practical implications: For BAE SYSTEMS, this research project aided their understanding of the issues involved in rolling out a process improvement program in a large organisation.Originality/value: Until recently, most of the research into process improvement had either been universalistic or aimed at another type of industry, such as the automotive industry. This research helps to address the specific needs of the aerospace industry

Going on-line on a shoestring: An experiment in concurrent development of requirements and architecture

A number of on-line applications were built for a small university using a micro-sized development team. Four ideas were tested during the project: the Twin Peaks development model, using fully functional prototypes in the requirements elicitation process, some core practices of Extreme Programming, and the use of open-source software in a production environment. Certain project management techniques and their application to a micro-sized development effort were also explored. These ideas and techniques proved effective in developing many significant Internet and networked applications in a short time and at very low cost

Software Measurement Activities in Small and Medium Enterprises: an Empirical Assessment

An empirical study for evaluating the proper implementation of measurement/metric programs in software companies in one area of Turkey is presented. The research questions are discussed and validated with the help of senior software managers (more than 15 years’ experience) and then used for interviewing a variety of medium and small scale software companies in Ankara. Observations show that there is a common reluctance/lack of interest in utilizing measurements/metrics despite the fact that they are well known in the industry. A side product of this research is that internationally recognized standards such as ISO and CMMI are pursued if they are a part of project/job requirements; without these requirements, introducing those standards to the companies remains as a long-term target to increase quality