Visual design recommendations for situation awareness in social media

The use of online Social Media is increasingly popular amongst emergency services to support Situational Awareness (i.e. accurate, complete and real-time information about an event). Whilst many software solutions have been developed to monitor and analyse Social Media, little attention has been paid on how to visually design for Situational Awareness for this large-scale data space. We describe an approach where levels of SA have been matched to corresponding visual design recommendations using participatory design techniques with Emergency Responders in the UK. We conclude by presenting visualisation prototypes developed to satisfy the design recommendations, and how they contribute to Emergency Responders’ Situational Awareness in an example scenario. We end by highlighting research issues that emerged during the initial evaluation

Contextual Inquiry Reflection Tools

Contextual Inquiry Reflection Tools, Deliverable 5.3, weSPOT ProjectweSPOT Project IST (FP7/2007-2013) under grant agreement N° 318499

CRUSOE: A Toolset for Cyber Situational Awareness and Decision Support in Incident Handling

The growing size and complexity of today’s computer network make it hard to achieve and maintain so-called cyber situational awareness, i.e., the ability to perceive and comprehend the cyber environment and be able to project the situation in the near future. Namely, the personnel of cybersecurity incident response teams or security operation centers should be aware of the security situation in the network to effectively prevent or mitigate cyber attacks and avoid mistakes in the process. In this paper, we present a toolset for achieving cyber situational awareness in a large and heterogeneous environment. Our goal is to support cybersecurity teams in iterating through the OODA loop (Observe, Orient, Decide, Act). We designed tools to help the operator make informed decisions in incident handling and response for each phase of the cycle. The Observe phase builds on common tools for active and passive network monitoring and vulnerability assessment. In the Orient phase, the data on the network are structured and presented in a comprehensible and visually appealing manner. The Decide phase opens opportunities for decision-support systems, in our case, a recommender system that suggests the most resilient configuration of the critical infrastructure. Finally, the Act phase is supported by a service that orchestrates network security tools and allows for prompt mitigation actions. Finally, we present lessons learned from the deployment of the toolset in the campus network and the results of a user evaluation study

Using a dashboard-based statistical information system to support online learning - The Tourism Monitor Project

The Tourism Monitor project is concerned with the development and deployment of statistical models of information relating to tourism within Norway, particularly within Buskerud and Nordland counties. An online dashboard system, offering intensively graphical information tools and widgets, has been developed as the core of the system, and this is currently being trialled with end users. However, the majority of staff working in tourist-based activities are unskilled in the use of statistical information, and as a result may not be able to benefit themselves or their organisations from use of the system. Rather than see this as a problem, the project partners have seen this as an opportunity to design a system that is both easy to use for inexperienced users, and provides a range of online learning opportunities and materials to enable staff working in the tourism industry to use the dashboard as an online learning environment

Current Research on IMS Learning Design and Lifelong Competence Development Infrastructures

These proceedings consist of the papers presented at the Third TENCompetence Open Workshop which were accepted after peer reviewing. The workshop theme was Current Research on IMS Learning Design and Lifelong Competence Development Infrastructures. The workshop took place at the Universitat Pompeu Fabra, Barcelona, Spain, on the 21st and 22nd of June 2007

Towards a practitioner-centered approach to the design of e-learning competence editors

Girardin, F., Ayman, M., & Josep, B. (2007). Towards a practitioner-centered approach to the design of e-learning competence editors. In T. Navarrete, J. Blat & R. Koper (Eds.), Proceedings of the 3rd TENComptence Open workshop 'Current Research on IMS Learning Design and Lifelong Competence Development Infrastucture' (pp. 99-104). June, 20-21, 2007, Barcelona, Spain: TENCompetence.This article reports on the background research on requirements and current approaches to editors for learning curriculum designers. First we take a critique look at the state of the art in the domain of learning activity editors. We then look back in the information visualization and interaction literature to discuss the design challenged of such tools. From these current theories and applied works we define a set a rules that are crucial for the design of CDP editors based developed on top of complex e-learning models. Finally, we exemplify the set of design rules with a prototype integrating tightly coupled map-based and Gantt chart views.The work on this publication has been sponsored by the TENCompetence Integrated Project that is funded by the European Commission's 6th Framework Programme, priority IST/Technology Enhanced Learning. Contract 027087 [http://www.tencompetence.org

Online experimentation and interactive learning resources for teaching network engineering

This paper presents a case study on teaching network engineering in conjunction with interactive learning resources. This case study has been developed in collaboration with the Cisco Networking Academy in the context of the FORGE project, which promotes online learning and experimentation by offering access to virtual and remote labs. The main goal of this work is allowing learners and educators to perform network simulations within a web browser or an interactive eBook by using any type of mobile, tablet or desktop device. Learning Analytics are employed in order to monitor learning behaviour for further analysis of the learning experience offered to students