Accessibility of Health Data Representations for Older Adults: Challenges and Opportunities for Design

Health data of consumer off-the-shelf wearable devices is often conveyed to users through visual data representations and analyses. However, this is not always accessible to people with disabilities or older people due to low vision, cognitive impairments or literacy issues. Due to trade-offs between aesthetics predominance or information overload, real-time user feedback may not be conveyed easily from sensor devices through visual cues like graphs and texts. These difficulties may hinder critical data understanding. Additional auditory and tactile feedback can also provide immediate and accessible cues from these wearable devices, but it is necessary to understand existing data representation limitations initially. To avoid higher cognitive and visual overload, auditory and haptic cues can be designed to complement, replace or reinforce visual cues. In this paper, we outline the challenges in existing data representation and the necessary evidence to enhance the accessibility of health information from personal sensing devices used to monitor health parameters such as blood pressure, sleep, activity, heart rate and more. By creating innovative and inclusive user feedback, users will likely want to engage and interact with new devices and their own data

Towards future pedestrian-vehicle interactions: Introducing theoretically-supported AR prototypes

The future urban environment may consist of mixed traffic in which pedestrians interact with automated vehicles (AVs). However, it is still unclear how AVs should communicate their intentions to pedestrians. Augmented reality (AR) technology could transform the future of interactions between pedestrians and AVs by offering targeted and individualized communication. This paper presents nine prototypes of AR concepts for pedestrian-AV interaction that are implemented and demonstrated in a real crossing environment. Each concept was based on expert perspectives and designed using theoretically-informed brainstorming sessions. Prototypes were implemented in Unity MARS and subsequently tested on an unmarked road using a standalone iPad Pro with LiDAR functionality. Despite the limitations of the technology, this paper offers an indication of how future AR systems may support future pedestrian-AV interactions

Mining app reviews to support software engineering

The thesis studies how mining app reviews can support software engineering. App reviews —short user reviews of an app in app stores— provide a potentially rich source of information to help software development teams maintain and evolve their products. Exploiting this information is however difficult due to the large number of reviews and the difficulty in extracting useful actionable information from short informal texts. A variety of app review mining techniques have been proposed to classify reviews and to extract information such as feature requests, bug descriptions, and user sentiments but the usefulness of these techniques in practice is still unknown. Research in this area has grown rapidly, resulting in a large number of scientific publications (at least 182 between 2010 and 2020) but nearly no independent evaluation and description of how diverse techniques fit together to support specific software engineering tasks have been performed so far. The thesis presents a series of contributions to address these limitations. We first report the findings of a systematic literature review in app review mining exposing the breadth and limitations of research in this area. Using findings from the literature review, we then present a reference model that relates features of app review mining tools to specific software engineering tasks supporting requirements engineering, software maintenance and evolution. We then present two additional contributions extending previous evaluations of app review mining techniques. We present a novel independent evaluation of opinion mining techniques using an annotated dataset created for our experiment. Our evaluation finds lower effectiveness than initially reported by the techniques authors. A final part of the thesis, evaluates approaches in searching for app reviews pertinent to a particular feature. The findings show a general purpose search technique is more effective than the state-of-the-art purpose-built app review mining techniques; and suggest their usefulness for requirements elicitation. Overall, the thesis contributes to improving the empirical evaluation of app review mining techniques and their application in software engineering practice. Researchers and developers of future app mining tools will benefit from the novel reference model, detailed experiments designs, and publicly available datasets presented in the thesis

Executive decision-makers: a scenario-based approach to assessing organizational cyber-risk perception

The executive leadership in corporate organizations is increasingly challenged with managing cyber-risks, as an important part of wider business risk management. Cyber-risks are complex, with the threat landscape evolving, including digital infrastructure issues such as trust in networked supply chains, and emerging technologies. Moreover, engaging organizational leadership to assess for risk management is also difficult. This paper reports on a scenario-driven, workshop-based study undertaken with executive leadership to assess for cybersecurity and cyber-risk perception related to preparation for, and response to, potential incidents. The study involves leadership members at a large public–private organization. Our approach utilizes scenarios, which are structured in their design to explore and analyse aspects of business risk, risk ownership, technological complexity, and uncertainty faced by an organizational leadership. The method offers a means to engage with leadership at real-world organizations, capturing capacity and insights to manage business risks due to cyberattacks

A Systematic Review on Fostering Appropriate Trust in Human-AI Interaction

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations, trustworthiness cues, or uncertainty communication. However, a comprehensive understanding of the field is lacking due to the diversity of perspectives arising from various backgrounds that influence it and the lack of a single definition for appropriate trust. To investigate this topic, this paper presents a systematic review to identify current practices in building appropriate trust, different ways to measure it, types of tasks used, and potential challenges associated with it. We also propose a Belief, Intentions, and Actions (BIA) mapping to study commonalities and differences in the concepts related to appropriate trust by (a) describing the existing disagreements on defining appropriate trust, and (b) providing an overview of the concepts and definitions related to appropriate trust in AI from the existing literature. Finally, the challenges identified in studying appropriate trust are discussed, and observations are summarized as current trends, potential gaps, and research opportunities for future work. Overall, the paper provides insights into the complex concept of appropriate trust in human-AI interaction and presents research opportunities to advance our understanding on this topic.Comment: 39 Page

Six Human-Centered Artificial Intelligence Grand Challenges

Widespread adoption of artificial intelligence (AI) technologies is substantially affecting the human condition in ways that are not yet well understood. Negative unintended consequences abound including the perpetuation and exacerbation of societal inequalities and divisions via algorithmic decision making. We present six grand challenges for the scientific community to create AI technologies that are human-centered, that is, ethical, fair, and enhance the human condition. These grand challenges are the result of an international collaboration across academia, industry and government and represent the consensus views of a group of 26 experts in the field of human-centered artificial intelligence (HCAI). In essence, these challenges advocate for a human-centered approach to AI that (1) is centered in human well-being, (2) is designed responsibly, (3) respects privacy, (4) follows human-centered design principles, (5) is subject to appropriate governance and oversight, and (6) interacts with individuals while respecting human’s cognitive capacities. We hope that these challenges and their associated research directions serve as a call for action to conduct research and development in AI that serves as a force multiplier towards more fair, equitable and sustainable societies

A survey on cyber risk management for the Internet of Things

The Internet of Things (IoT) continues to grow at a rapid pace, becoming integrated into the daily operations of individuals and organisations. IoT systems automate crucial services within daily life that users may rely on, which makes the assurance of security towards entities such as devices and information even more significant. In this paper, we present a comprehensive survey of papers that model cyber risk management processes within the context of IoT, and provide recommendations for further work. Using 39 collected papers, we studied IoT cyber risk management frameworks against four research questions that delve into cyber risk management concepts and human-orientated vulnerabilities. The importance of this work being human-driven is to better understand how individuals can affect risk and the ways that humans can be impacted by attacks within different IoT domains. Through the analysis, we identified open areas for future research and ideas that researchers should consider

Human Computer Interaction and Emerging Technologies

The INTERACT Conferences are an important platform for researchers and practitioners in the field of human-computer interaction (HCI) to showcase their work. They are organised biennially by the International Federation for Information Processing (IFIP) Technical Committee on Human–Computer Interaction (IFIP TC13), an international committee of 30 member national societies and nine Working Groups. INTERACT is truly international in its spirit and has attracted researchers from several countries and cultures. With an emphasis on inclusiveness, it works to lower the barriers that prevent people in developing countries from participating in conferences. As a multidisciplinary field, HCI requires interaction and discussion among diverse people with different interests and backgrounds. The 17th IFIP TC13 International Conference on Human-Computer Interaction (INTERACT 2019) took place during 2-6 September 2019 in Paphos, Cyprus. The conference was held at the Coral Beach Hotel Resort, and was co-sponsored by the Cyprus University of Technology and Tallinn University, in cooperation with ACM and ACM SIGCHI. This volume contains the Adjunct Proceedings to the 17th INTERACT Conference, comprising a series of selected papers from workshops, the Student Design Consortium and the Doctoral Consortium. The volume follows the INTERACT conference tradition of submitting adjunct papers after the main publication deadline, to be published by a University Press with a connection to the conference itself. In this case, both the Adjunct Proceedings Chair of the conference, Dr Usashi Chatterjee, and the lead Editor of this volume, Dr Fernando Loizides, work at Cardiff University which is the home of Cardiff University Press

The Metaverse: Survey, Trends, Novel Pipeline Ecosystem & Future Directions

The Metaverse offers a second world beyond reality, where boundaries are non-existent, and possibilities are endless through engagement and immersive experiences using the virtual reality (VR) technology. Many disciplines can benefit from the advancement of the Metaverse when accurately developed, including the fields of technology, gaming, education, art, and culture. Nevertheless, developing the Metaverse environment to its full potential is an ambiguous task that needs proper guidance and directions. Existing surveys on the Metaverse focus only on a specific aspect and discipline of the Metaverse and lack a holistic view of the entire process. To this end, a more holistic, multi-disciplinary, in-depth, and academic and industry-oriented review is required to provide a thorough study of the Metaverse development pipeline. To address these issues, we present in this survey a novel multi-layered pipeline ecosystem composed of (1) the Metaverse computing, networking, communications and hardware infrastructure, (2) environment digitization, and (3) user interactions. For every layer, we discuss the components that detail the steps of its development. Also, for each of these components, we examine the impact of a set of enabling technologies and empowering domains (e.g., Artificial Intelligence, Security & Privacy, Blockchain, Business, Ethics, and Social) on its advancement. In addition, we explain the importance of these technologies to support decentralization, interoperability, user experiences, interactions, and monetization. Our presented study highlights the existing challenges for each component, followed by research directions and potential solutions. To the best of our knowledge, this survey is the most comprehensive and allows users, scholars, and entrepreneurs to get an in-depth understanding of the Metaverse ecosystem to find their opportunities and potentials for contribution