Knowledge Representation Concepts for Automated SLA Management

Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements (SLAs) with the service customer. They need to manage, execute and maintain thousands of SLAs for different customers and different types of services, which needs new levels of flexibility and automation not available with the current technology. The complexity of contractual logic in SLAs requires new forms of knowledge representation to automatically draw inferences and execute contractual agreements. A logic-based approach provides several advantages including automated rule chaining allowing for compact knowledge representation as well as flexibility to adapt to rapidly changing business requirements. We suggest adequate logical formalisms for representation and enforcement of SLA rules and describe a proof-of-concept implementation. The article describes selected formalisms of the ContractLog KR and their adequacy for automated SLA management and presents results of experiments to demonstrate flexibility and scalability of the approach.Comment: Paschke, A. and Bichler, M.: Knowledge Representation Concepts for Automated SLA Management, Int. Journal of Decision Support Systems (DSS), submitted 19th March 200

State-of-the-art on evolution and reactivity

This report starts by, in Chapter 1, outlining aspects of querying and updating resources on the Web and on the Semantic Web, including the development of query and update languages to be carried out within the Rewerse project. From this outline, it becomes clear that several existing research areas and topics are of interest for this work in Rewerse. In the remainder of this report we further present state of the art surveys in a selection of such areas and topics. More precisely: in Chapter 2 we give an overview of logics for reasoning about state change and updates; Chapter 3 is devoted to briefly describing existing update languages for the Web, and also for updating logic programs; in Chapter 4 event-condition-action rules, both in the context of active database systems and in the context of semistructured data, are surveyed; in Chapter 5 we give an overview of some relevant rule-based agents frameworks

Integrating formal reasoning into component-based approach to reconfigurable distributed systems

Distributed computing is becoming ubiquitous in recent years in many areas, especially the scientific and industrial ones, where the processing power - even that of supercomputers - never seems to be enough. Grid systems were born out of necessity, and had to grow quickly to meet requirements which evolved over time, becoming today’s complex systems. Even the simplest distributed system nowadays is expected to have some basic functionalities, such as resources and execution management, security and optimization features, data control, etc. The complexity of Grid applications is also accentuated by their distributed nature, making them some of the most elaborate systems to date. It is often too easy that these intricate systems happen to fall in some kind of failure, it being a software bug, or plain simple human error; and if such a failure occurs, it is not always the case that the system can recover from it, possibly meaning hours of wasted computational power. In this thesis, some of the problems which are at the core of the development and mainte- nance of Grid software applications are addressed by introducing novel and solid approaches to their solution. The difficulty of Grid systems to deal with unforeseen and unexpected cir- cumstances resulting from dynamic reconfiguration can be identified. Such problems are often related to the fact that Grid applications are large, distributed and prone to resource failures. This research has produced a methodology for the solution of this problem by analysing the structure of distributed systems and their reliance on the environment which they sit upon, often overlooked when dealing with these types of scenarios. It is concluded that the way that Grid applications interact with the infrastructure is not sufficiently addressed and a novel approach is developed in which formal verification methods are integrated with distributed applications development and deployment in a way that includes the environment. This approach allows for reconfiguration scenarios in distributed applications to proceed in a safe and controlled way, as demonstrated by the development of a prototype application

Extend Commitment Protocols with Temporal Regulations: Why and How

The proposal of Elisa Marengo's thesis is to extend commitment protocols to explicitly account for temporal regulations. This extension will satisfy two needs: (1) it will allow representing, in a flexible and modular way, temporal regulations with a normative force, posed on the interaction, so as to represent conventions, laws and suchlike; (2) it will allow committing to complex conditions, which describe not only what will be achieved but to some extent also how. These two aspects will be deeply investigated in the proposal of a unified framework, which is part of the ongoing work and will be included in the thesis.Comment: Proceedings of the Doctoral Consortium and Poster Session of the 5th International Symposium on Rules (RuleML 2011@IJCAI), pages 1-8 (arXiv:1107.1686

CHARMS: A Charter Management System. Automating the Integration of Electronic Institutions and Humans

The execution of process models is usually presented through a graphical user interface, especially when users¿ input is required. Existing mechanisms, such as Electronic Institutions (EIs), provide means to easily specify and automatically execute process models. However, every time the specification is modified, the graphical user interface (GUI) needed during the execution stage should be manually modified accordingly. This paper proposes a system that helps maintain such GUIs in an efficient and automated manner. We present and test Charms, a system built on top of EIs that allows the automatic creation and update of GUIs based on the provided process model specification. © 2012 Copyright Taylor and Francis Group, LLC.This work has been supported by: the LiquidPublications project (project.LiquidPub.org), funded by the Seventh Framework Programme for Research of the European Commission under fet-open grant number 213360; the Agreement Technologies project (www.agreement-technologies.org), funded by consolider csd 2007-0022, ingenio 2010; and the cbit project on community-building information technology, funded by the Spanish Ministry of Science and Innovation under grant number TIN2010-16306.Peer Reviewe