Knowledge Representation Concepts for Automated SLA Management

Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements (SLAs) with the service customer. They need to manage, execute and maintain thousands of SLAs for different customers and different types of services, which needs new levels of flexibility and automation not available with the current technology. The complexity of contractual logic in SLAs requires new forms of knowledge representation to automatically draw inferences and execute contractual agreements. A logic-based approach provides several advantages including automated rule chaining allowing for compact knowledge representation as well as flexibility to adapt to rapidly changing business requirements. We suggest adequate logical formalisms for representation and enforcement of SLA rules and describe a proof-of-concept implementation. The article describes selected formalisms of the ContractLog KR and their adequacy for automated SLA management and presents results of experiments to demonstrate flexibility and scalability of the approach.Comment: Paschke, A. and Bichler, M.: Knowledge Representation Concepts for Automated SLA Management, Int. Journal of Decision Support Systems (DSS), submitted 19th March 200

Towards declarative diagnosis of constraint programs over finite domains

The paper proposes a theoretical approach of the debugging of constraint programs based on a notion of explanation tree. The proposed approach is an attempt to adapt algorithmic debugging to constraint programming. In this theoretical framework for domain reduction, explanations are proof trees explaining value removals. These proof trees are defined by inductive definitions which express the removals of values as consequences of other value removals. Explanations may be considered as the essence of constraint programming. They are a declarative view of the computation trace. The diagnosis consists in locating an error in an explanation rooted by a symptom.Comment: In M. Ronsse, K. De Bosschere (eds), proceedings of the Fifth International Workshop on Automated Debugging (AADEBUG 2003), September 2003, Ghent. cs.SE/030902

Idempotent I/O for safe time travel

Debuggers for logic programming languages have traditionally had a capability most other debuggers did not: the ability to jump back to a previous state of the program, effectively travelling back in time in the history of the computation. This ``retry'' capability is very useful, allowing programmers to examine in detail a part of the computation that they previously stepped over. Unfortunately, it also creates a problem: while the debugger may be able to restore the previous values of variables, it cannot restore the part of the program's state that is affected by I/O operations. If the part of the computation being jumped back over performs I/O, then the program will perform these I/O operations twice, which will result in unwanted effects ranging from the benign (e.g. output appearing twice) to the fatal (e.g. trying to close an already closed file). We present a simple mechanism for ensuring that every I/O action called for by the program is executed at most once, even if the programmer asks the debugger to travel back in time from after the action to before the action. The overhead of this mechanism is low enough and can be controlled well enough to make it practical to use it to debug computations that do significant amounts of I/O.Comment: In M. Ronsse, K. De Bosschere (eds), proceedings of the Fifth International Workshop on Automated Debugging (AADEBUG 2003), September 2003, Ghent. cs.SE/030902

Applying Formal Methods to Networking: Theory, Techniques and Applications

Despite its great importance, modern network infrastructure is remarkable for the lack of rigor in its engineering. The Internet which began as a research experiment was never designed to handle the users and applications it hosts today. The lack of formalization of the Internet architecture meant limited abstractions and modularity, especially for the control and management planes, thus requiring for every new need a new protocol built from scratch. This led to an unwieldy ossified Internet architecture resistant to any attempts at formal verification, and an Internet culture where expediency and pragmatism are favored over formal correctness. Fortunately, recent work in the space of clean slate Internet design---especially, the software defined networking (SDN) paradigm---offers the Internet community another chance to develop the right kind of architecture and abstractions. This has also led to a great resurgence in interest of applying formal methods to specification, verification, and synthesis of networking protocols and applications. In this paper, we present a self-contained tutorial of the formidable amount of work that has been done in formal methods, and present a survey of its applications to networking.Comment: 30 pages, submitted to IEEE Communications Surveys and Tutorial

Learning and Reasoning for Robot Sequential Decision Making under Uncertainty

Robots frequently face complex tasks that require more than one action, where sequential decision-making (SDM) capabilities become necessary. The key contribution of this work is a robot SDM framework, called LCORPP, that supports the simultaneous capabilities of supervised learning for passive state estimation, automated reasoning with declarative human knowledge, and planning under uncertainty toward achieving long-term goals. In particular, we use a hybrid reasoning paradigm to refine the state estimator, and provide informative priors for the probabilistic planner. In experiments, a mobile robot is tasked with estimating human intentions using their motion trajectories, declarative contextual knowledge, and human-robot interaction (dialog-based and motion-based). Results suggest that, in efficiency and accuracy, our framework performs better than its no-learning and no-reasoning counterparts in office environment.Comment: In proceedings of 34th AAAI conference on Artificial Intelligence, 202