Decision-making in the manufacturing environment using a value-risk graph

A value-risk based decision-making tool is proposed for performance assessment of manufacturing scenarios. For this purpose, values (i.e. qualitative objective statements) and concerns (i.e. qualitative risk statements) of stakeholders in any given manufacturing scenario are first identified and are made explicit via objective and risk modeling. Next, performance and risk measures are derived from the corresponding objective and risk models to evaluate the scenario under study. After that, upper and lower bounds, and target value is defined for each measure in order to determine goals and constraints for the given scenario. Because of the multidimensionality nature of performance, the identified objectives and risks, and so, their corresponding measures are usually numerous and heterogeneous in nature. These measures are therefore consolidated to obtain a global performance indicator of value and global indicator of risk while keeping in views the inter-criteria influences. Finally, the global indicators are employed to develop minimum acceptable value and maximum acceptable risk for the scenario under study and plotted on the VR-Graph to demarcate zones of “highly desirable”, “feasible”, “and risky” as well as the “unacceptable” one. The global scores of the indicators: (value-risk) pair of the actual scenario is then plotted on the defined VR-Graph to facilitate decision-making by rendering the scenarios’ performance more visible and clearer. The proposed decision-making tool is illustrated with an example from manufacturing setup in the process context but it can be extended to product or systems evaluation

Knowledge dependencies in fuzzy information systems evaluation

Experience and research within the field of Information Systems Evaluation (ISE), has traditionally centered on providing tools and techniques for investment justification and appraisal, based upon explicit knowledge which encodes financial and other direct situational factors (such as accounting, costing and risk metrics). However, such approaches tend not to include additional causal interdependencies that are based upon tacit knowledge and are inherent within such a decision-making task. The authors show the results of applying a cognitive mapping approach, in the guise of a Fuzzy Cognitive Mapping (FCM) simulation, i.e. Fuzzy Information Systems Evaluation (F-ISE), in order to highlight the usefulness of applying such a technique. The authors highlight those contingent and necessary knowledge dependencies, in an exploratory sense, which relate to the investment appraisal decision-making task, in terms of the interplay between tacit and explicit knowledge, in this regard

Exploring fuzzy cognitive mapping for IS evaluation: A research note

Existing IS Evaluation (ISE) techniques tend to focus on modeling individuals, teams, organization, or systems, in relation to process and environmental boundaries. Whilst such approaches are noteworthy and of merit, they do not necessarily provide insights into those causal interdependencies that are inherent within decision-making task. As has been noted by the extant literature in the field, the ISE task is dependent upon many factors – the resulting outputs of which may be tangible or intangible. The implicit level of uncertainty associated with modeling such decision-making tasks and behaviors, are therefore difficult to comprehend and impart via wholly Quantitative and / or Qualitative analyses. The authors therefore present and propose supporting and on-going research into the application of Fuzzy Logic, in the guise of Fuzzy Cognitive Mapping (FCM) simulations, as a means to model tangible/intangible aspects of the ISE decision-making task. Such a Fuzzy Information Systems Evaluation (F-ISE) is shown via the application of the FCM technique, in terms of three models of investment appraisal that are aligned to an ISE task within a UK manufacturing organization. In doing so, it is anticipated that such a technique may be a useful addition to the plethora of ISE techniques available to both researcher and practitioner alike

A formal verification framework and associated tools for enterprise modeling : application to UEML

The aim of this paper is to propose and apply a verification and validation approach to Enterprise Modeling that enables the user to improve the relevance and correctness, the suitability and coherence of a model by using properties specification and formal proof of properties

An evolutionary complex systems decision-support tool for the management of operations

Purpose - The purpose of this is to add both to the development of complex systems thinking in the subject area of operations and production management and to the limited number of applications of computational models and simulations from the science of complex systems. The latter potentially offer helpful decision-support tools for operations and production managers. Design/methodology/approach - A mechanical engineering firm was used as a case study where a combined qualitative and quantitative methodological approach was employed to extract the required data from four senior managers. Company performance measures as well as firm technologies, practices and policies, and their relation and interaction with one another, were elicited. The data were subjected to an evolutionary complex systems (ECS) model resulting in a series of simulations. Findings - The findings highlighted the effects of the diversity in management decision making on the firm's evolutionary trajectory. The CEO appeared to have the most balanced view of the firm, closely followed by the marketing and research and development managers. The manufacturing manager's responses led to the most extreme evolutionary trajectory where the integrity of the entire firm came into question particularly when considering how employees were utilised. Research limitations/implications - By drawing directly from the opinions and views of managers, rather than from logical "if-then" rules and averaged mathematical representations of agents that characterise agent-based and other self-organisational models, this work builds on previous applications by capturing a micro-level description of diversity that has been problematical both in theory and application. Practical implications - This approach can be used as a decision-support tool for operations and other managers providing a forum with which to explore: the strengths, weaknesses and consequences of different decision-making capacities within the firm; the introduction of new manufacturing technologies, practices and policies; and the different evolutionary trajectories that a firm can take. Originality/value - With the inclusion of "micro-diversity", ECS modelling moves beyond the self-organisational models that populate the literature but has not as yet produced a great many practical simulation results. This work is a step in that direction

Organizational energy: A behavioral analysis of human and organizational factors in manufacturing

This paper seeks to explore the behavior and embodied energy involved in the decision-making of information technology/information systems (IT/IS) investments using a case within a small- to medium-sized manufacturing firm. By analyzing decision making within a given case context, this paper describes the nature of the investment through the lens of behavioral economics, causality, input-output (IO) equilibrium, and the general notion of depletion of executive energy function. To explore the interplay between these elements, the authors structure the case context via a morphological field in order to construct a fuzzy cognitive map of decision-making relationships relating to the multidimensional and nonquantifiable problems of IT/IS investment evaluation. Noting the significance of inputs and outputs relating to the investment decision within the case, the authors assess these cognitive interrelationships through the lens of the Leontief IO energy equilibrium model. Subsequently, the authors suggest, through an embodied energy audit, that all such management decisions are susceptible to decision fatigue (so-called 'ego depletion'). The findings of this paper highlight pertinent cognitive and IO paths of the investment decision-making process that will allow others making similar types of investments to learn from and draw parallels from such processes

Discrete event simulation and virtual reality use in industry: new opportunities and future trends

This paper reviews the area of combined discrete event simulation (DES) and virtual reality (VR) use within industry. While establishing a state of the art for progress in this area, this paper makes the case for VR DES as the vehicle of choice for complex data analysis through interactive simulation models, highlighting both its advantages and current limitations. This paper reviews active research topics such as VR and DES real-time integration, communication protocols, system design considerations, model validation, and applications of VR and DES. While summarizing future research directions for this technology combination, the case is made for smart factory adoption of VR DES as a new platform for scenario testing and decision making. It is put that in order for VR DES to fully meet the visualization requirements of both Industry 4.0 and Industrial Internet visions of digital manufacturing, further research is required in the areas of lower latency image processing, DES delivery as a service, gesture recognition for VR DES interaction, and linkage of DES to real-time data streams and Big Data sets

International orientation and export performance: exploring the moderating effect of innovative capacity, market dynamism, and a favorable business environment

Las nuevas empresas internacionales específicamente las Born Global se ha convertido en objeto de investigación debido al éxito que tienen en las operaciones internacionales, a pesar de su naciente internacionalización y limitados recursos. En este sentido, la importancia de analizar las características que hacen de las Born Global empresas exitosas, hace que este estudio pretenda analizar la influencia de la orientación internacional en el desempeño exportador de las empresas Born Global. Adicionalmente, ante la importancia del ámbito internacional para entrar en nuevos mercados, otros factores son analizados como la capacidad de innovación, el dinamismo del mercado y la favorabilidad del entorno. Para este fin, en este artículo se utiliza un modelo de ecuaciones estructurales permitiendo demostrar que la orientación internacional es un fuerte movilizador del desempeño exportador de las Born Global. Sin embargo, esta relación es moderada por la capacidad de innovación, el dinamismo y la favorabilidad del entorno logrando un alto efecto en la relación entre desempeño exportado cuando la orientación internacional es complementado por estas variables.New international enterprises that are referred to as Born Global have become the subject of research due to the success of their global operations, despite their early internationalization and limited resources. Given the importance of analyzing the characteristics that make Born Global companies successful, this study examines the influence of international orientation on the export performance of Born Global companies. Additionally, given the importance of international guidance for entering new markets, other factors, such as innovative capacity, the dynamism of the market and the favorability of the environment, are included. By estimating a structural equation model, the results show that international orientation is a strong driver of the export performance of Born Global companies. However, this relationship is moderated by innovative capacity and the dynamism of and favorability of the environment, thus achieving a greater effect on export performance when international orientation is complemented by these other variables

Mapping knowledge management and organizational learning in support of organizational memory

The normative literature within the field of Knowledge Management has concentrated on techniques and methodologies for allowing knowledge to be codified and made available to individuals and groups within organizations. The literature on Organizational Learning however, has tended to focus on aspects of knowledge that are pertinent at the macro-organizational level (i.e. the overall business). The authors attempt in this paper to address a relative void in the literature, aiming to demonstrate the inter-locking factors within an enterprise information system that relate knowledge management and organizational learning, via a model that highlights key factors within such an inter-relationship. This is achieved by extrapolating data from a manufacturing organization using a case study, with these data then modeled using a cognitive mapping technique (Fuzzy Cognitive Mapping, FCM). The empirical enquiry explores an interpretivist view of knowledge, within an Information Systems Evaluation (ISE) process, through the associated classification of structural, interpretive and evaluative knowledge. This is achieved by visualizng inter-relationships within the ISE decision-making approach in the case organization. A number of decision paths within the cognitive map are then identified such that a greater understanding of ISE can be sought. The authors therefore present a model that defines a relationship between Knowledge Management (KM) and Organisational Learning (OL), and highlights factors that can lead a firm to develop itself towards a learning organization