Quarantining online hate speech: technical and ethical perspectives

Abstract: In this paper we explore quarantining as a more ethical method for delimiting the spread of Hate Speech via online social media platforms. Currently, companies like Facebook, Twitter, and Google generally respond reactively to such material: offensive messages that have already been posted are reviewed by human moderators if complaints from users are received. The offensive posts are only subsequently removed if the complaints are upheld; therefore, they still cause the recipients psychological harm. In addition, this approach has frequently been criticised for delimiting freedom of expression, since it requires the service providers to elaborate and implement censorship regimes. In the last few years, an emerging generation of automatic Hate Speech detection systems has started to offer new strategies for dealing with this particular kind of offensive online material. Anticipating the future efficacy of such systems, the present article advocates an approach to online Hate Speech detection that is analogous to the quarantining of malicious computer software. If a given post is automatically classified as being harmful in a reliable manner, then it can be temporarily quarantined, and the direct recipients can receive an alert, which protects them from the harmful content in the first instance. The quarantining framework is an example of more ethical online safety technology that can be extended to the handling of Hate Speech. Crucially, it provides flexible options for obtaining a more justifiable balance between freedom of expression and appropriate censorship

Blown to Bits: Your Life, Liberty, and Happiness After the Digital Explosion

382 p.Libro ElectrónicoEach of us has been in the computing field for more than 40 years. The book is the product of a lifetime of observing and participating in the changes it has brought. Each of us has been both a teacher and a learner in the field. This book emerged from a general education course we have taught at Harvard, but it is not a textbook. We wrote this book to share what wisdom we have with as many people as we can reach. We try to paint a big picture, with dozens of illuminating anecdotes as the brushstrokes. We aim to entertain you at the same time as we provoke your thinking.Preface Chapter 1 Digital Explosion Why Is It Happening, and What Is at Stake? The Explosion of Bits, and Everything Else The Koans of Bits Good and Ill, Promise and Peril Chapter 2 Naked in the Sunlight Privacy Lost, Privacy Abandoned 1984 Is Here, and We Like It Footprints and Fingerprints Why We Lost Our Privacy, or Gave It Away Little Brother Is Watching Big Brother, Abroad and in the U.S. Technology Change and Lifestyle Change Beyond Privacy Chapter 3 Ghosts in the Machine Secrets and Surprises of Electronic Documents What You See Is Not What the Computer Knows Representation, Reality, and Illusion Hiding Information in Images The Scary Secrets of Old Disks Chapter 4 Needles in the Haystack Google and Other Brokers in the Bits Bazaar Found After Seventy Years The Library and the Bazaar The Fall of Hierarchy It Matters How It Works Who Pays, and for What? Search Is Power You Searched for WHAT? Tracking Searches Regulating or Replacing the Brokers Chapter 5 Secret Bits How Codes Became Unbreakable Encryption in the Hands of Terrorists, and Everyone Else Historical Cryptography Lessons for the Internet Age Secrecy Changes Forever Cryptography for Everyone Cryptography Unsettled Chapter 6 Balance Toppled Who Owns the Bits? Automated Crimes—Automated Justice NET Act Makes Sharing a Crime The Peer-to-Peer Upheaval Sharing Goes Decentralized Authorized Use Only Forbidden Technology Copyright Koyaanisqatsi: Life Out of Balance The Limits of Property Chapter 7 You Can’t Say That on the Internet Guarding the Frontiers of Digital Expression Do You Know Where Your Child Is on the Web Tonight? Metaphors for Something Unlike Anything Else Publisher or Distributor? Neither Liberty nor Security The Nastiest Place on Earth The Most Participatory Form of Mass Speech Protecting Good Samaritans—and a Few Bad Ones Laws of Unintended Consequences Can the Internet Be Like a Magazine Store? Let Your Fingers Do the Stalking Like an Annoying Telephone Call? Digital Protection, Digital Censorship—and Self-Censorship Chapter 8 Bits in the Air Old Metaphors, New Technologies, and Free Speech Censoring the President How Broadcasting Became Regulated The Path to Spectrum Deregulation What Does the Future Hold for Radio? Conclusion After the Explosion Bits Lighting Up the World A Few Bits in Conclusion Appendix The Internet as System and Spirit The Internet as a Communication System The Internet Spirit Endnotes Inde

Understanding Google: Search Engines and the Changing Nature of Access, Thought and Knowledge within a Global Context

This thesis explores the impact of search engines within contemporary digital culture and, in particular, focuses on the social, cultural, and philosophical influence of Google. Search engines are deeply enmeshed with other recent developments in digital culture; therefore, in addressing their impact these intersections must be recognised, while highlighting the technological and social specificity of search engines. Also important is acknowledging the way that certain institutions, in particular Google, have shaped the web and wider culture around a particular set of economic incentives that have far-reaching consequences for contemporary digital culture. This thesis argues that to understand search engines requires a recognition of its contemporary context, while also acknowledging that Google’s quest to “organize the world's information and make it universally accessible and useful” is part of a much older and broader discourse. Balancing these two viewpoints is important; Google is shaping public discourse on a global scale with unprecedentedly extensive consequences. However, many of the issues addressed by this thesis would remain centrally important even if Google declared bankruptcy or if search engines were abandoned for a different technology. Search engines are a specific technological response to a particular cultural environment; however, their social function and technical operation are embedded within a historical relationship to enquiry and inscription that stretches back to antiquity. This thesis addresses the following broad research questions, while at each stage specifically addressing the role and influence of search engines: how do individuals interrogate and navigate the world around them? How do technologies and social institutions facilitate how we think and remember? How culturally situated is knowledge; are there epistemological truths that transcend social environments? How does technological expansion fit within wider questions of globalisation? How do technological discourses shape the global flows of information and capital? These five questions map directly onto the five chapters of this thesis. Much of the existing study of search engines has been focused on small-scale evaluation, which either addresses Google’s day-by-day algorithmic changes or poses relatively isolated disciplinary questions. Therefore, not only is the number of academics, technicians, and journalists attending to search engines relatively small, given the centrality of search engines to digital culture, but much of the knowledge that is produced becomes outdated with algorithmic changes or the shifting strategies of companies. This thesis ties these focused concerns to wider issues, with a view to encourage and facilitate further enquiry.This thesis explores the impact of Google’s search engine within contemporary digital culture. Search engines have been studied in various disciplines, for example information retrieval, computer science, law, and new media, yet much of this work remains fixed within disciplinary boundaries. The approach of this thesis is to draw on work from a number of areas in order to link a technical understanding of how search engines function with a wider cultural and philosophical context. In particular, this thesis draws on critical theory in order to attend to the convergence of language, programming, and culture on a global scale. The chapter outline is as follows. Chapter one compares search engine queries to traditional questions. The chapter draws from information retrieval research to provide a technical framework that is brought into contact with philosophy and critical theory, including Plato and Hans-Georg Gadamer. Chapter two investigates search engines as memory aids, deploying a history of memory and exploring practices within oral cultures and mnemonic techniques such as the Ars Memoria. This places search engines within a longer historical context, while drawing on contemporary insights from the philosophy and science of cognition. Chapter three addresses Google’s Autocomplete functionality and chapter four explores the contextual nature of results in order to highlight how different characteristics of users are used to personalise access to the web. These chapters address Google’s role within a global context and the implications for identity and community online. Finally, chapter five explores how Google’s method of generating revenue, through advertising, has a social impact on the web as a whole, particularly when considered through the lens of contemporary Post-Fordist accounts of capitalism. Throughout, this thesis develops a framework for attending to algorithmic cultures and outlines the specific influence that Google has had on the web and continues to have at a global scale.Arts and Humanities Research Counci