Modeling usage of an online research community

Although online communities have been thought of as a new way for collaboration across geographic boundaries in the scientific world, they have a problem attracting people to keep visiting. The main purpose of this study is to understand how people behave in such communities, and to build and evaluate tools to stimulate engagement in a research community. These tools were designed based on a research framework of factors that influence online participation and relationship development. There are two main objectives for people to join an online community, information sharing and interpersonal relationship development, such as friends or colleagues. The tools designed in this study are to serve both information sharing and interpersonal relationship development needs. The awareness tool is designed to increase the sense of a community and increase the degree of social presence of members in the community. The recommender system is designed to help provide higher quality and personalized information to community members. It also helps to match community members into subgroups based on their interests. The designed tools were implemented in a field site - the Asynchronous Learning Networks (ALN) Research community. A longitudinal field study was used to evaluate the effectiveness of the designed tools. This research explored people\u27s behavior inside a research community by analyzing web server logs. The results show that although there are not many interactions in the community space, the WebCenter has been visited extensively by its members. There are over 2,000 hits per day on average and over 5,000 article accesses during the observation period. This research also provided a framework to identify factors that affect people\u27s engagement in an online community. The research framework was tested using the PLS modeling method with online survey responses. The results show that perceived usefulness performs a very significant role in members\u27 intention to continue using the system and their perceived preliminary networking. The results also show that the quality of the content of the system is a strong indicator for both perceived usefulness of the community space and perceived ease of use of the community system. Perceived ease of use did not show a strong correlation with intention to continue use which was consistent with other studies of Technology Acceptance Model (TAM). For the ALN research community, this online community helps its members to broaden their contacts, improve the quality and quantity of their research, and increase the dissemination of knowledge among community members

A Machine Learning Enhanced Scheme for Intelligent Network Management

The versatile networking services bring about huge influence on daily living styles while the amount and diversity of services cause high complexity of network systems. The network scale and complexity grow with the increasing infrastructure apparatuses, networking function, networking slices, and underlying architecture evolution. The conventional way is manual administration to maintain the large and complex platform, which makes effective and insightful management troublesome. A feasible and promising scheme is to extract insightful information from largely produced network data. The goal of this thesis is to use learning-based algorithms inspired by machine learning communities to discover valuable knowledge from substantial network data, which directly promotes intelligent management and maintenance. In the thesis, the management and maintenance focus on two schemes: network anomalies detection and root causes localization; critical traffic resource control and optimization. Firstly, the abundant network data wrap up informative messages but its heterogeneity and perplexity make diagnosis challenging. For unstructured logs, abstract and formatted log templates are extracted to regulate log records. An in-depth analysis framework based on heterogeneous data is proposed in order to detect the occurrence of faults and anomalies. It employs representation learning methods to map unstructured data into numerical features, and fuses the extracted feature for network anomaly and fault detection. The representation learning makes use of word2vec-based embedding technologies for semantic expression. Next, the fault and anomaly detection solely unveils the occurrence of events while failing to figure out the root causes for useful administration so that the fault localization opens a gate to narrow down the source of systematic anomalies. The extracted features are formed as the anomaly degree coupled with an importance ranking method to highlight the locations of anomalies in network systems. Two types of ranking modes are instantiated by PageRank and operation errors for jointly highlighting latent issue of locations. Besides the fault and anomaly detection, network traffic engineering deals with network communication and computation resource to optimize data traffic transferring efficiency. Especially when network traffic are constrained with communication conditions, a pro-active path planning scheme is helpful for efficient traffic controlling actions. Then a learning-based traffic planning algorithm is proposed based on sequence-to-sequence model to discover hidden reasonable paths from abundant traffic history data over the Software Defined Network architecture. Finally, traffic engineering merely based on empirical data is likely to result in stale and sub-optimal solutions, even ending up with worse situations. A resilient mechanism is required to adapt network flows based on context into a dynamic environment. Thus, a reinforcement learning-based scheme is put forward for dynamic data forwarding considering network resource status, which explicitly presents a promising performance improvement. In the end, the proposed anomaly processing framework strengthens the analysis and diagnosis for network system administrators through synthesized fault detection and root cause localization. The learning-based traffic engineering stimulates networking flow management via experienced data and further shows a promising direction of flexible traffic adjustment for ever-changing environments

Improving data preparation for the application of process mining

Immersed in what is already known as the fourth industrial revolution, automation and data exchange are taking on a particularly relevant role in complex environments, such as industrial manufacturing environments or logistics. This digitisation and transition to the Industry 4.0 paradigm is causing experts to start analysing business processes from other perspectives. Consequently, where management and business intelligence used to dominate, process mining appears as a link, trying to build a bridge between both disciplines to unite and improve them. This new perspective on process analysis helps to improve strategic decision making and competitive capabilities. Process mining brings together data and process perspectives in a single discipline that covers the entire spectrum of process management. Through process mining, and based on observations of their actual operations, organisations can understand the state of their operations, detect deviations, and improve their performance based on what they observe. In this way, process mining is an ally, occupying a large part of current academic and industrial research. However, although this discipline is receiving more and more attention, it presents severe application problems when it is implemented in real environments. The variety of input data in terms of form, content, semantics, and levels of abstraction makes the execution of process mining tasks in industry an iterative, tedious, and manual process, requiring multidisciplinary experts with extensive knowledge of the domain, process management, and data processing. Currently, although there are numerous academic proposals, there are no industrial solutions capable of automating these tasks. For this reason, in this thesis by compendium we address the problem of improving business processes in complex environments thanks to the study of the state-of-the-art and a set of proposals that improve relevant aspects in the life cycle of processes, from the creation of logs, log preparation, process quality assessment, and improvement of business processes. Firstly, for this thesis, a systematic study of the literature was carried out in order to gain an in-depth knowledge of the state-of-the-art in this field, as well as the different challenges faced by this discipline. This in-depth analysis has allowed us to detect a number of challenges that have not been addressed or received insufficient attention, of which three have been selected and presented as the objectives of this thesis. The first challenge is related to the assessment of the quality of input data, known as event logs, since the requeriment of the application of techniques for improving the event log must be based on the level of quality of the initial data, which is why this thesis presents a methodology and a set of metrics that support the expert in selecting which technique to apply to the data according to the quality estimation at each moment, another challenge obtained as a result of our analysis of the literature. Likewise, the use of a set of metrics to evaluate the quality of the resulting process models is also proposed, with the aim of assessing whether improvement in the quality of the input data has a direct impact on the final results. The second challenge identified is the need to improve the input data used in the analysis of business processes. As in any data-driven discipline, the quality of the results strongly depends on the quality of the input data, so the second challenge to be addressed is the improvement of the preparation of event logs. The contribution in this area is the application of natural language processing techniques to relabel activities from textual descriptions of process activities, as well as the application of clustering techniques to help simplify the results, generating more understandable models from a human point of view. Finally, the third challenge detected is related to the process optimisation, so we contribute with an approach for the optimisation of resources associated with business processes, which, through the inclusion of decision-making in the creation of flexible processes, enables significant cost reductions. Furthermore, all the proposals made in this thesis are validated and designed in collaboration with experts from different fields of industry and have been evaluated through real case studies in public and private projects in collaboration with the aeronautical industry and the logistics sector

NLP-Based Techniques for Cyber Threat Intelligence

In the digital era, threat actors employ sophisticated techniques for which, often, digital traces in the form of textual data are available. Cyber Threat Intelligence~(CTI) is related to all the solutions inherent to data collection, processing, and analysis useful to understand a threat actor's targets and attack behavior. Currently, CTI is assuming an always more crucial role in identifying and mitigating threats and enabling proactive defense strategies. In this context, NLP, an artificial intelligence branch, has emerged as a powerful tool for enhancing threat intelligence capabilities. This survey paper provides a comprehensive overview of NLP-based techniques applied in the context of threat intelligence. It begins by describing the foundational definitions and principles of CTI as a major tool for safeguarding digital assets. It then undertakes a thorough examination of NLP-based techniques for CTI data crawling from Web sources, CTI data analysis, Relation Extraction from cybersecurity data, CTI sharing and collaboration, and security threats of CTI. Finally, the challenges and limitations of NLP in threat intelligence are exhaustively examined, including data quality issues and ethical considerations. This survey draws a complete framework and serves as a valuable resource for security professionals and researchers seeking to understand the state-of-the-art NLP-based threat intelligence techniques and their potential impact on cybersecurity

Utilizing AI/ML methods for measuring data quality

Kvalitní data jsou zásadní pro důvěryhodná rozhodnutí na datech založená. Značná část současných přístupů k měření kvality dat je spojena s náročnou, odbornou a časově náročnou prací, která vyžaduje manuální přístup k dosažení odpovídajících výsledků. Tyto přístupy jsou navíc náchylné k chybám a nevyužívají plně potenciál umělé inteligence (AI). Možným řešením je prozkoumat inovativní nové metody založené na strojovém učení (ML), které využívají potenciál AI k překonání těchto problémů. Významná část práce se zabývá teorií kvality dat, která poskytuje komplexní vhled do této oblasti. V existující literatuře byly objeveny čtyři moderní metody založené na ML a byla navržena jedna nová metoda založená na autoenkodéru (AE). Byly provedeny experimenty s AE a dolováním asociačních pravidel za pomoci metod zpracování přirozeného jazyka. Navrhované metody založené na AE prokázaly schopnost detekce potenciálních problémů s kvalitou dat na datasetech z reálného světa. Dolování asociačních pravidel dokázalo extrahovat byznys pravidla pro stanovený problém, ale vyžadovalo značné úsilí s předzpracováním dat. Alternativní metody nezaložené na AI byly také podrobeny analýze, ale vyžadovaly odborné znalosti daného problému a domény.High-quality data is crucial for trusted data-based decisions. A considerable part of current data quality measuring approaches is associated with expensive, expert and time-consuming work that includes manual effort to achieve adequate results. Furthermore, these approaches are prone to error and do not take full advantage of the AI potential. A possible solution is to explore ML-based state-of-the-art methods that are using the potential of AI to overcome these issues. A significant part of the thesis deals with data quality theory which provides a comprehensive insight into the field of data quality. Four ML-based state-of-the-art methods were discovered in the existing literature, and one novel method based on Autoencoders (AE) was proposed. Experiments with AE and Association Rule Mining using NLP were conducted. Proposed methods based on AE proved to detect potential data quality defects in real-world datasets. Association Rule Mining approach was able to extract business rules for a given business question, but the required significant preprocessing effort. Alternative non-AI methods were also analyzed but required reliance on expert and domain knowledge

Role of images on World Wide Web readability

As the Internet and World Wide Web have grown, many good things have come. If you have access to a computer, you can find a lot of information quickly and easily. Electronic devices can store and retrieve vast amounts of data in seconds. You no longer have to leave your house to get products and services you could only get in person. Documents can be changed from English to Urdu or from text to speech almost instantly, making it easy for people from different cultures and with different abilities to talk to each other. As technology improves, web developers and website visitors want more animation, colour, and technology. As computers get faster at processing images and other graphics, web developers use them more and more. Users who can see colour, pictures, animation, and images can help understand and read the Web and improve the Web experience. People who have trouble reading or whose first language is not used on the website can also benefit from using pictures. But not all images help people understand and read the text they go with. For example, images just for decoration or picked by the people who made the website should not be used. Also, different factors could affect how easy it is to read graphical content, such as a low image resolution, a bad aspect ratio, a bad colour combination in the image itself, a small font size, etc., and the WCAG gave different rules for each of these problems. The rules suggest using alternative text, the right combination of colours, low contrast, and a higher resolution. But one of the biggest problems is that images that don't go with the text on a web page can make it hard to read the text. On the other hand, relevant pictures could make the page easier to read. A method has been suggested to figure out how relevant the images on websites are from the point of view of web readability. This method combines different ways to get information from images by using Cloud Vision API and Optical Character Recognition (OCR), and reading text from websites to find relevancy between them. Techniques for preprocessing data have been used on the information that has been extracted. Natural Language Processing (NLP) technique has been used to determine what images and text on a web page have to do with each other. This tool looks at fifty educational websites' pictures and assesses their relevance. Results show that images that have nothing to do with the page's content and images that aren't very good cause lower relevancy scores. A user study was done to evaluate the hypothesis that the relevant images could enhance web readability based on two evaluations: the evaluation of the 1024 end users of the page and the heuristic evaluation, which was done by 32 experts in accessibility. The user study was done with questions about what the user knows, how they feel, and what they can do. The results back up the idea that images that are relevant to the page make it easier to read. This method will help web designers make pages easier to read by looking at only the essential parts of a page and not relying on their judgment.Programa de Doctorado en Ciencia y Tecnología Informática por la Universidad Carlos III de MadridPresidente: José Luis Lépez Cuadrado.- Secretario: Divakar Yadav.- Vocal: Arti Jai

Situation inference and context recognition for intelligent mobile sensing applications

The usage of smart devices is an integral element in our daily life. With the richness of data streaming from sensors embedded in these smart devices, the applications of ubiquitous computing are limitless for future intelligent systems. Situation inference is a non-trivial issue in the domain of ubiquitous computing research due to the challenges of mobile sensing in unrestricted environments. There are various advantages to having robust and intelligent situation inference from data streamed by mobile sensors. For instance, we would be able to gain a deeper understanding of human behaviours in certain situations via a mobile sensing paradigm. It can then be used to recommend resources or actions for enhanced cognitive augmentation, such as improved productivity and better human decision making. Sensor data can be streamed continuously from heterogeneous sources with different frequencies in a pervasive sensing environment (e.g., smart home). It is difficult and time-consuming to build a model that is capable of recognising multiple activities. These activities can be performed simultaneously with different granularities. We investigate the separability aspect of multiple activities in time-series data and develop OPTWIN as a technique to determine the optimal time window size to be used in a segmentation process. As a result, this novel technique reduces need for sensitivity analysis, which is an inherently time consuming task. To achieve an effective outcome, OPTWIN leverages multi-objective optimisation by minimising the impurity (the number of overlapped windows of human activity labels on one label space over time series data) while maximising class separability. The next issue is to effectively model and recognise multiple activities based on the user's contexts. Hence, an intelligent system should address the problem of multi-activity and context recognition prior to the situation inference process in mobile sensing applications. The performance of simultaneous recognition of human activities and contexts can be easily affected by the choices of modelling approaches to build an intelligent model. We investigate the associations of these activities and contexts at multiple levels of mobile sensing perspectives to reveal the dependency property in multi-context recognition problem. We design a Mobile Context Recognition System, which incorporates a Context-based Activity Recognition (CBAR) modelling approach to produce effective outcome from both multi-stage and multi-target inference processes to recognise human activities and their contexts simultaneously. Upon our empirical evaluation on real-world datasets, the CBAR modelling approach has significantly improved the overall accuracy of simultaneous inference on transportation mode and human activity of mobile users. The accuracy of activity and context recognition can also be influenced progressively by how reliable user annotations are. Essentially, reliable user annotation is required for activity and context recognition. These annotations are usually acquired during data capture in the world. We research the needs of reducing user burden effectively during mobile sensor data collection, through experience sampling of these annotations in-the-wild. To this end, we design CoAct-nnotate --- a technique that aims to improve the sampling of human activities and contexts by providing accurate annotation prediction and facilitates interactive user feedback acquisition for ubiquitous sensing. CoAct-nnotate incorporates a novel multi-view multi-instance learning mechanism to perform more accurate annotation prediction. It also includes a progressive learning process (i.e., model retraining based on co-training and active learning) to improve its predictive performance over time. Moving beyond context recognition of mobile users, human activities can be related to essential tasks that the users perform in daily life. Conversely, the boundaries between the types of tasks are inherently difficult to establish, as they can be defined differently from the individuals' perspectives. Consequently, we investigate the implication of contextual signals for user tasks in mobile sensing applications. To define the boundary of tasks and hence recognise them, we incorporate such situation inference process (i.e., task recognition) into the proposed Intelligent Task Recognition (ITR) framework to learn users' Cyber-Physical-Social activities from their mobile sensing data. By recognising the engaged tasks accurately at a given time via mobile sensing, an intelligent system can then offer proactive supports to its user to progress and complete their tasks. Finally, for robust and effective learning of mobile sensing data from heterogeneous sources (e.g., Internet-of-Things in a mobile crowdsensing scenario), we investigate the utility of sensor data in provisioning their storage and design QDaS --- an application agnostic framework for quality-driven data summarisation. This allows an effective data summarisation by performing density-based clustering on multivariate time series data from a selected source (i.e., data provider). Thus, the source selection process is determined by the measure of data quality. Nevertheless, this framework allows intelligent systems to retain comparable predictive results by its effective learning on the compact representations of mobile sensing data, while having a higher space saving ratio. This thesis contains novel contributions in terms of the techniques that can be employed for mobile situation inference and context recognition, especially in the domain of ubiquitous computing and intelligent assistive technologies. This research implements and extends the capabilities of machine learning techniques to solve real-world problems on multi-context recognition, mobile data summarisation and situation inference from mobile sensing. We firmly believe that the contributions in this research will help the future study to move forward in building more intelligent systems and applications

Process Mining Workshops

This open access book constitutes revised selected papers from the International Workshops held at the Third International Conference on Process Mining, ICPM 2021, which took place in Eindhoven, The Netherlands, during October 31–November 4, 2021. The conference focuses on the area of process mining research and practice, including theory, algorithmic challenges, and applications. The co-located workshops provided a forum for novel research ideas. The 28 papers included in this volume were carefully reviewed and selected from 65 submissions. They stem from the following workshops: 2nd International Workshop on Event Data and Behavioral Analytics (EDBA) 2nd International Workshop on Leveraging Machine Learning in Process Mining (ML4PM) 2nd International Workshop on Streaming Analytics for Process Mining (SA4PM) 6th International Workshop on Process Querying, Manipulation, and Intelligence (PQMI) 4th International Workshop on Process-Oriented Data Science for Healthcare (PODS4H) 2nd International Workshop on Trust, Privacy, and Security in Process Analytics (TPSA) One survey paper on the results of the XES 2.0 Workshop is included

Machine Learning Approaches for Traffic Flow Forecasting

Intelligent Transport Systems (ITS) as a field has emerged quite rapidly in the recent years. A competitive solution coupled with big data gathered for ITS applications needs the latest AI to drive the ITS for the smart and effective public transport planning and management. Although there is a strong need for ITS applications like Advanced Route Planning (ARP) and Traffic Control Systems (TCS) to take the charge and require the minimum of possible human interventions. This thesis develops the models that can predict the traffic link flows on a junction level such as road traffic flows for a freeway or highway road for all traffic conditions. The research first reviews the state-of-the-art time series data prediction techniques with a deep focus in the field of transport Engineering along with the existing statistical and machine leaning methods and their applications for the freeway traffic flow prediction. This review setup a firm work focussed on the view point to look for the superiority in term of prediction performance of individual statistical or machine learning models over another. A detailed theoretical attention has been given, to learn the structure and working of individual chosen prediction models, in relation to the traffic flow data. In modelling the traffic flows from the real-world Highway England (HE) gathered dataset, a traffic flow objective function for highway road prediction models is proposed in a 3-stage framework including the topological breakdown of traffic network into virtual patches, further into nodes and to the basic links flow profiles behaviour estimations. The proposed objective function is tested with ten different prediction models including the statistical, shallow and deep learning constructed hybrid models for bi-directional links flow prediction methods. The effectiveness of the proposed objective function greatly enhances the accuracy of traffic flow prediction, regardless of the machine learning model used. The proposed prediction objective function base framework gives a new approach to model the traffic network to better understand the unknown traffic flow waves and the resulting congestions caused on a junction level. In addition, the results of applied Machine Learning models indicate that RNN variant LSTMs based models in conjunction with neural networks and Deep CNNs, when applied through the proposed objective function, outperforms other chosen machine learning methods for link flow predictions. The experimentation based practical findings reveal that to arrive at an efficient, robust, offline and accurate prediction model apart from feeding the ML mode with the correct representation of the network data, attention should be paid to the deep learning model structure, data pre-processing (i.e. normalisation) and the error matrices used for data behavioural learning. The proposed framework, in future can be utilised to address one of the main aims of the smart transport systems i.e. to reduce the error rates in network wide congestion predictions and the inflicted general traffic travel time delays in real-time