The Effects of Perceived Ease of Use, Security, and Promotion on Trust and Its Implications on Fintech Adoption

The advancement of mobile devices and their usage has increased the uptake of fintech innovation. These new technologies should provide ease of use and give advantages to their customers. On the other side, mobile application security threats have increased tremendously and have become a great challenge for both users, in this case, as customers, and fintech innovators. Meanwhile, service should be promoted to the customers to establish fintech's brand to society. This research empirically examined the components affecting the expectations of users to adopt fintech. By collecting 100 samples who have already used a couple of brands of Fintech and Sakuku as their payment method, and by utilizing Structural Equation Modeling- Partial Least Square (SEM-PLS) as the technique of analysis, the empirical results definitely confirmed that perceived ease of use (PEOU) and promotion positively and significantly affected the customer trust. Meanwhile, security did not significantly affect trust. The finding also implied that in order to increase the fintech adoption rate, customer trust should be built

An analysis on fintech apps for payments

The aim of this study consists oftwo main objectives: First,to investigatethe penetration and preferences of fintech solutions from the payments sector within the studied population, as well as the elaboration of a forecast for the upcoming years.Second, to examinethe main elements that influence the intention of young customers when deciding to adopt fintech-basedpayment solutions. Existing research has tested several factorsfrom which the variables of trust, transaction efficiency and ease of use are included onthis paper. Additionally,the value-added propositionfrom this studyis represented by the incorporation of sustainability-related purposes into thisanalysiswith the intention of reflecting the increasing presence of efforts to integrate this component within thefinancial industryin recent years.A research model is proposed and tested by including elements based on theTechnology Adoption Model (TAM). By exploring the results of primary data through asurvey with 463 responses from university studentsandexamining secondary sourcesof information, the findings of this study demonstratethat all four tested variables have a positive impact on the intention of using fintech-based payment solutions.Sustainability-related purposes do not play a major role in the decision of using these apps, however, even with a minimal influence, theeffect on intention is positiveand statistically significant. The findings of this study pose important implications for stakeholders within the fintech spectrum whose purposes are related to increasing the intention of young consumers towards using these productsandto provide enoughevidence of the importance of designing incentives that fuel sustainability stewardshipwithin the financial sector

FinTech, blockchain and Islamic finance : an extensive literature review

Purpose: The paper aims to review the academic research work done in the area of Islamic financial technology. The Islamic FinTech area has been classified into three broad categories of the Islamic FinTech, Islamic Financial technology opportunities and challenges, Cryptocurrency/Blockchain sharia compliance and law/regulation. Finally, the study identifies and highlights the opportunities and challenges that Islamic Financial institutions can learn from the conventional FinTech organization across the world. Approach/Methodology/Design: The study collected 133 research studies (50 from Social Science Research Network (SSRN), 30 from Research gate, 33 from Google Scholar and 20 from other sources) in the area of Islamic Financial Technology. The study presents the systematic review of the above studies. Findings: The study classifies the Islamic FinTech into three broad categories namely, Islamic FinTech opportunities and challenges, Cryptocurrency/Blockchain sharia compliance and law/regulation. The study identifies that the sharia compliance related to the cryptocurrency/Blockchain is the biggest challenge which Islamic FinTech organizations are facing. During our review we also find that Islamic FinTech organizations are to be considered as partners by the Islamic Financial Institutions (IFI’s) than the competitors. If Islamic Financial institutions want to increase efficiency, transparency and customer satisfaction they have to adopt FinTech and become partners with the FinTech companies. Practical Implications: The study will contribute positively to the understanding of Islamic Fintech for the academia, industry, regulators, investors and other FinTech users. Originality/Value: The study believes to contribute positively to understanding of Fintech based technology like cryptocurrency/Blockchain from sharia perspective.peer-reviewe

Fintech and the future of financial services: What are the research gaps?

New financial technologies (FinTech) have erupted around the world. Consequently, there has been a considerable increase in academic literature on FinTech over the last five years. Research tends to be scantily connected with no coherent research agenda. Signi - cant research gaps and important questions remain. There is much work to be done before this area becomes an established academic discipline. This paper offers coherent research themes formulated through focus group meetings with policymakers and academics, and also based on a critical assessment of the literature. We outline seven key research gaps with questions that could form the basis of academic study. If these are addressed it would help this area become an established academic discipline

Trust and Personal Innovativeness as the Prerequisites for Using Digital Lending Services Offered by FinTech Lenders

Theoretical background: Contemporary financial systems have been going through a period of dynamic changes since the beginning of this century. A special role in this process is played by technological innovations, especially the process of digitalization of financial systems, which resulted in the development of FinTech lenders. These entities are active in various segments of the financial services market, including the area of consumer loans (FinTech lenders). The conducted research confirms the dynamic development of FinTech lending activity worldwide and indicates the leading position of Poland among the countries of Central and Eastern Europe in terms of the volume of digital lending. A review of the source literature shows a small number of scientific studies devoted to identifying the reasons underlying the growing interest of consumers in the offer of FinTech lenders. The perceived research gap became the motivation to undertake research addressing this topic in relation to the Polish market of non-banking digital loan services.Purpose of the article: Determining the place and importance of trust and personal innovativeness for consumers’ decisions to use digital loan services offered by FinTech lenders in Poland.Research methods: Critical analysis of the source literature, descriptive and comparative analysis, diagnostic survey as well as simple statistical methods, i.e. analysis of the structure or Kendall’s Tau correlation analysis. The empirical data were collected in May 2022 using the CAWI (computer-assisted web interview) method. The research sample was representative and included 1,000 representatives of Polish population.Main findings: Among the factors determining the adoption decisions of FinTech lenders’ clients, two groups of constructs can be distinguished. The first one consists of classic prerequisites (e.g. perceived ease of use [PEU], perceived usefulness [PU]), identified for a wide range of entities offering financial services based on information technologies. The second group consists of the factors attributed mainly to FinTech lenders, among which the leading position is taken by expressed trust (T) and personal innovativeness (PI). The analyzes carried out in the article confirmed that the expressed trust and personal innovativeness represent the statistically significant factors influencing the decisions made by Poles related to using digital loan services offered by FinTech lenders. The influence of these constructs on the adopted attitudes is a function of their mutual relationship, based on the reciprocal reinforcement of these factors. The conducted research also resulted in developing the economic and demographic profile of a person using the services of FinTech lenders. It is a man, aged 25–34, a university graduate earning an income exceeding PLN 5,000 and residing in a city populated by over 500,000 residents

The Role of Islamic Religiosity on the Relationship Between Risk, Trust, and Intention to Use Digital Payments During the COVID-19 Pandemic

There has been limited study on risk perception faced by digital payment customers, particularly during the COVID-19 pandemic, motivating this study to analyze the role of risk and trust on the intention and use of digital payments and confirm the moderating role of Islamic religiosity in the model. This study used the Partial Least Squares -Structural Equation Model (PLS-SEM) method, including a survey of 270 customers of three digital payment service providers: OVO, Gopay, and Dana. The key finding revealed that security and operational risks significantly impacted trust, even though they did not affect the intention to continue. Another significant result uncovered that Islamic religiosity moderated the effect of operational risk on trust. In this case, customers with a lesser religiosity level were more sensitive to the risk's impact. The significant contribution of this study is an expanding theory on the relationship between perceived risk, trust, and the use of digital payments. The study also offers recommendations to practitioners on managing risk and trust to increase the likelihood of using digital payment in the future. Furthermore, practitioners must consider religiosity regarding risk management, trust, and consumer protection

Pattern Recognition: Industry seeking regulation – the case of crowdfunding. Bruges Political Research Papers 79/2020

At first it seems counterintuitive that an industry would seek regulation over itself, but from the point of view of crowdfunding, it was a logical step. Crowdfunding, as part of FinTech, is changing and challenging traditional financial institutions. The fragmentation of the EU market by national legislation on crowdfunding hindered its growth, and although FinTech is a diffuse interest, crowdfunding, as a pragmatic diffuse interest, formed legitimacy coalitions with the regulators. Utilizing Trumbull’s framework on pragmatic diffuse interest, my aim is to demonstrate through this case study that the industry lobby had influenced the agenda-setting and the policy-shaping, but only to the extent that there wasn’t conflicting interest from consumer groups. This is in line with previous finding on financial industry lobbying and some preliminary findings emerge, although as the proposal is still in first reading stage, the end results and conclusions remains to be see

Fintech report

FinTech refers to Financial Technology companies, particularly businesses that use technology to provide productsor solutions in the field of finance. The main goal of this report is to depict the Iberian Fin Tech environment. In order to do this, the report can be broadly divided in three different parts. The Global and European Fin Tech Environment, that show the growth of financial technology and its main players bothin European din the restof the World, and a deepdivein Iberia, where the Fin Tech market is show cased through at horough research of its main players, sectors and industries

What determines FinTech success? — A taxonomy-based analysis of FinTech success factors

Value creation in the financial services sector has been fundamentally transformed by digitally born financial technology (FinTech) companies. FinTech companies synthesize information systems with financial services. Given its disruptive power, the FinTech phenomenon has received great attention in academic research, practice, and media. Still, limited systematic research provides a structure and holistic view of FinTechs’ success. Aiming to enhance understanding of the factors enabling FinTech success, we classify success factors across extant scientific literature on distinct FinTech business model archetypes. Our analysis reveals that the “cost–benefit dynamic of the innovation,” “technology adoption,” “security, privacy, and transparency,” “user trust,” “user-perceived quality,” and “industry rivalry” are crucial factors for FinTech success and can be seen as “grand challenges” for the FinTech ecosystem. In addition, we validate and discuss our findings with real-world examples from the FinTech industry and two interviews with stakeholders from the FinTech ecosystem. Our study contributes to the knowledge of FinTechs by providing a classification system of success factors for practitioners and researchers

$=€=Bitcoin?

Bitcoin (and other virtual currencies) have the potential to revolutionize the way that payments are processed, but only if they become ubiquitous. This Article argues that if virtual currencies are used at that scale, it would pose threats to the stability of the financial system—threats that have been largely unexplored to date. Such threats will arise because the ability of a virtual currency to function as money is very fragile—Bitcoin can remain money only for so long as people have confidence that bitcoins will be readily accepted by others as a means of payment. Unlike the U.S. dollar, which is backed by both a national government and a central bank, and the euro, which is at least backed by a central bank, there is no institution that can shore up confidence in Bitcoin (or any other virtual currency) in the event of a panic. This Article explores some regulatory measures that could help address the systemic risks posed by virtual currencies, but argues that the best way to contain those risks is for regulated institutions to out-compete virtual currencies by offering better payment services, thus consigning virtual currencies to a niche role in the economy. This Article therefore concludes by exploring how the distributed ledger technology pioneered by Bitcoin could be adapted to allow regulated entities to provide vastly more efficient payment services for sovereign currency-denominated transactions, while at the same time seeking to avoid concentrating the provision of those payment services within “too big to fail” banks