3,166 research outputs found
Towards Understanding Egyptian Arabic Dialogues
Labelling of user's utterances to understanding his attends which called
Dialogue Act (DA) classification, it is considered the key player for dialogue
language understanding layer in automatic dialogue systems. In this paper, we
proposed a novel approach to user's utterances labeling for Egyptian
spontaneous dialogues and Instant Messages using Machine Learning (ML) approach
without relying on any special lexicons, cues, or rules. Due to the lack of
Egyptian dialect dialogue corpus, the system evaluated by multi-genre corpus
includes 4725 utterances for three domains, which are collected and annotated
manually from Egyptian call-centers. The system achieves F1 scores of 70. 36%
overall domains.Comment: arXiv admin note: substantial text overlap with arXiv:1505.0308
Dialogue Act Recognition via CRF-Attentive Structured Network
Dialogue Act Recognition (DAR) is a challenging problem in dialogue
interpretation, which aims to attach semantic labels to utterances and
characterize the speaker's intention. Currently, many existing approaches
formulate the DAR problem ranging from multi-classification to structured
prediction, which suffer from handcrafted feature extensions and attentive
contextual structural dependencies. In this paper, we consider the problem of
DAR from the viewpoint of extending richer Conditional Random Field (CRF)
structural dependencies without abandoning end-to-end training. We incorporate
hierarchical semantic inference with memory mechanism on the utterance
modeling. We then extend structured attention network to the linear-chain
conditional random field layer which takes into account both contextual
utterances and corresponding dialogue acts. The extensive experiments on two
major benchmark datasets Switchboard Dialogue Act (SWDA) and Meeting Recorder
Dialogue Act (MRDA) datasets show that our method achieves better performance
than other state-of-the-art solutions to the problem. It is a remarkable fact
that our method is nearly close to the human annotator's performance on SWDA
within 2% gap.Comment: 10 pages, 4figure
XL-NBT: A Cross-lingual Neural Belief Tracking Framework
Task-oriented dialog systems are becoming pervasive, and many companies
heavily rely on them to complement human agents for customer service in call
centers. With globalization, the need for providing cross-lingual customer
support becomes more urgent than ever. However, cross-lingual support poses
great challenges---it requires a large amount of additional annotated data from
native speakers. In order to bypass the expensive human annotation and achieve
the first step towards the ultimate goal of building a universal dialog system,
we set out to build a cross-lingual state tracking framework. Specifically, we
assume that there exists a source language with dialog belief tracking
annotations while the target languages have no annotated dialog data of any
form. Then, we pre-train a state tracker for the source language as a teacher,
which is able to exploit easy-to-access parallel data. We then distill and
transfer its own knowledge to the student state tracker in target languages. We
specifically discuss two types of common parallel resources: bilingual corpus
and bilingual dictionary, and design different transfer learning strategies
accordingly. Experimentally, we successfully use English state tracker as the
teacher to transfer its knowledge to both Italian and German trackers and
achieve promising results.Comment: 13 pages, 5 figures, 3 tables, accepted to EMNLP 2018 conferenc
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