E-democracy as the frame of networked public discourse : information, consensus and complexity

The quest for democracy and the political reflection about its future are to be understood nowadays in the horizon of the networked information revolution. Hence, it seems difficult to speak of democracy without speaking of e-democracy, the key issue of which is the re-configuration of models of information production and concentration of attention, which are to be investigated both from a political and an epistemological standpoint. In this perspective, our paper aims at analyzing the multi-agent dimension of networked public discourse, by envisaging two competing models of structuring this discourse (those of dialogue and of claim) and by suggesting to endorse the epistemic idea of complementarity as a guidance principle for elaborating a form of partnership between traditional and electronic media

Business process affordances through the lens of activity theory

Business process designers are increasingly being challenged to develop processes that are not only useful in achieving business objectives but also accepted by the process participants and followed in the work place. Those objectives can only be achieved when both the business and the social/cultural aspects of the specific business environment are taken into account. Humans are not unaided individuals separated from a social group and from supporting artefacts but they are complemented by the environment in which they live in. This paper presents a novel framework for the design of business processes based on the application of activity system, providing a comprehensive framework of humans acting in the world, and the theory of affordances, representing action opportunities offered by the environment. The contribution of this paper is two-fold. First, it provides a theoretical contribution to affordance studies by offering a conceptual model that consolidates new developments in the concept, post Gibson. Second, it introduces a new framework (Activity/Affordance Framework - AAF) to aid the design of business processes. Finally, a case study is used to illustrate the utility of the framework in design practice.<br /

Modified Cooper Harper scales for assessing unmanned vehicle displays

Unmanned vehicle (UV) displays are often the only information link between operators and vehicles, so their design is critical to mission success. However, there is currently no standardized methodology for operators to subjectively assess a display's support of mission tasks. This paper proposes a subjective UV display evaluation tool: the Modified Cooper-Harper for Unmanned Vehicle Displays (MCH-UVD). The MCH-UVD is adapted from the Cooper-Harper aircraft handling scale by shifting focus to support of operator information processing. An experiment was conducted to evaluate and refine the MCH-UVD, as well as assess the need for mission-specific versus general versions. Participants (86%) thought that MCH-UVD helped them identify display deficiencies, and 32% said that they could not have identified the deficiencies without the tool. No major additional benefits were observed with mission-specific versions over the general scale.U.S. Army Aberdeen Test Cente

Sustainable eLearning in a Changing Landscape: A Scoping Study (SeLScope)

The report begins by exploring the concept of sustainable e-learning - defining it and establishing its characteristics in the context of Higher Education. To ensure a sound and systematic process, the review is informed by a five-phase methodological framework for scoping reviews by Arksey and O'Malley (2005). Examples and perspectives on the concept of sustainable e-learning are summarised and key factors impacting on sustainability are abstracted. highlights potential gaps and suggests directions for further research on the topic

ReDesign: Redesigning learning through a new Learning Management System

[EN] In a world which abounds with digitally-driven changes, an orthodoxy of technology adoption and utilisation in higher education is emerging, and it is deemed critical for steering the discussions of experts for planning and implementing a digitally-enabled ecology where students and faculty members alike will benefit. Although several types of software that host educational or training content for students have been used in previous studies, the aim of this EU-funded project was to design a digitally-enabled platform that would afford culturally-driven exchanges between university students and collaboration among faculty members of the same disciplines across Europe. The platform is based on, but extends beyond, principles of standard Learning Management Systems (LMSs) and Facebook, by affording Web 2.0 tools, Augmented Reality (AR) applications, and QR codes. Further, the platform has been designed based on multiple pilot testing phases, students’ individual needs, instructors’ constructive feedback, and the tailored needs of each academic discipline. This EU-funded project is a joint effort to guide instructors and students in experiencing the curricula in different academic institutions, to guide instructors and students in understanding the affordances and contradictions of intercultural telecollaboration, and to guide students in developing a conceptual understanding of complex constructs in their discipline.European Commission funded projectAvgousti, MI.; Hadjistassou, S. (2019). ReDesign: Redesigning learning through a new Learning Management System. The EuroCALL Review. 27(1):48-63. https://doi.org/10.4995/eurocall.2019.11202OJS4863271Avgousti. M. I. (2018). Intercultural communicative competence and online exchanges: A systematic review. 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O'Dowd (Eds.), Researching online interaction and exchange in foreign language education. Telecollaboration in education (3). Bern: Peter Lang Publishing Group, 135-162.Dooly, M., & O'Dowd, R. (2018). Telecollaboration in the foreign language classroom: A review of its origins and its application to language teaching practice. In M. Dooly and R. O'Dowd (Eds.), (pp.11-34). Bern: Peter Lang Publishing Group.Ducate, L., & Arnold, N. (eds.), Calling on CALL: From theory and research to new directions in foreign language teaching. San Marcos, TX: CALICO.Ertmer, P. A., Newby, T. J., Yu, J. H., Liu, W., Tomory, A., Lee, Y. M., Sendurur, E. & Sendurur, P. (2011) Facilitating students' global perspectives: Collaborating with international partners using Web 2.0 technologies. Internet and Higher Education, 14(4), 251-261. https://doi.org/10.1016/j.iheduc.2011.05.005European Internet Foundation: Political Leadership for Network Society. (2009). The digital world in 2025. 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Colombian Applied Linguistics Journal, 9, 174-199. https://doi.org/10.14483/22487085.3150Gee, J. P. (2007). What video games have to teach us about learning and literacy. Palgrave Macmillan: New York.Gilakjani, A. P. (2011). Visual, auditory, kinaesthetic learning styles and their impacts on English language teaching. Journal of Studies in Education,2(1), 104-113. https://doi.org/10.5296/jse.v2i1.1007Gilakjani, A. P., Ismail, H. N., & Ahmadi, S. M. (2011). The effect of multimodal learning models on language teaching and learning. Theory & Practice in Language Studies, 1(10), 1321-1327. https://doi.org/10.4304/tpls.1.10.1321-1327Hamper, R., & Hauck, M. (2006). Computer-mediated language learning: Making meaning in multimodal virtual learning spaces. The JALT CALL Journal, 2(2), 3-18.Hauck, M. (2007). Critical success factors in a TRIDEM exchange. ReCALL, 19(2), 202- 223. https://doi.org/10.1017/S0958344007000729Hauck, M. (2010). At the interface between multimodal and intercultural communicative competence. In S. Guth & F. Helm (Eds.), Telecollaboration 2.0: Language and intercultural learning in the 21 st century (pp. 219-248). Bern: Peter Lang.Kabilan, M. K., Ahmad, N., & Abidin, M. J. Z. (2010). Facebook: An online environment for learning of English in institutions of higher education? Internet and Higher Education, 13, 179-187. https://doi.org/10.1016/j.iheduc.2010.07.003Kress, G. R. (2003). Literacy in the new media age. London: Routledge. Kress, G. R. (2011). 'Partnerships in research': Multimodality and ethnography. Qualitative Research, 11 (3), 239-260. https://doi.org/10.1177/1468794111399836Kress, G. R., & van Leeuwen, T. (2001). Multimodal discourse: The modes and media of contemporary communication. Oxford UK: Oxford University.Lee, L., & Markey, A. (2014). A study of learners' perceptions on online intercultural exchanges through Web 2.0 technologies. ReCALL, 26(3), 281-297. https://doi.org/10.1017/S0958344014000111Liaw, M. (2006). E-learning and the development of intercultural competence. Language Learning & Technology, 10(3), 49-64.Mabuan, R., & Ebron, G. P. (2016). Engaging ESL/EFL learners with Facebook groups. 24th Annual Korea TESOL International Conference. Sookmyung Women's University, Seoul, South Korea.Mayer, R. E., & Sims, V. K. (1994). For whom is a picture worth a thousand words? Extensions of a dual-coding theory of multimedia learning. Journal of Educational Psychology, 86(3), 389-401. https://doi.org/10.1037/0022-0663.86.3.389Morrison, M., Sweeney, A., & Heffernan, T. (2003). Learning styles of on-campus and offcampus marketing students: The challenge for marketing educators. Journal of Marketing Education, 25(3), 208-17. https://doi.org/10.1177/0273475303257520Müller-Hartmann, A. (2000). Learning how to teach intercultural communicative competence via telecollaboration: A model for language teacher education. 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An IS-Perspective on Omni-channel Management: Development of a Conceptual Framework to Determine the Impacts of Touchpoint Digitalization on Retail Business Processes

The retail industry is continuously changing. Now, the digital transformation is yet again changing the way how retailers operate their business. After the introduction of different channel types, retailers now try to systematically manage these channels and thereby, blur the lines between those and the various customer touchpoints. This digitally-enabled channel management approach is called omni-channel management. One enabler of this approach is the digitalization of traditional customer touchpoints in brick & mortar stores. However, omni-channel management currently lacks an Information Systems (IS)-perspective and most publications mainly deal with technical or marketing aspects. Thus, the impacts and opportunities of the digitalization of specific customer touchpoints are not entirely clear, making it hard for retailers to prioritize their store innovation projects. Therefore, the overall goal of this research is the generation of a theory, which supports retailers with their decisions regarding the digitalization of customer touchpoints. In this article, a guiding conceptual framework is developed as a basis for the research design. This research design guides the ongoing research efforts to determine the impacts of customer touchpoint digitalization on retail business processes

Constraint analysis for aircraft landing in distributed crewing contexts

The aim of this paper is to analyze human factors related and methodological constraints that prevent the distributed crewing or single pilot operational concept to be pushed forward in commercial aviation. First, it has been argued that alternatives for current commercial flight operations are not necessarily constrained by technology, but by the human factors characteristics of the socio-technical systems enabling these operations. In this paper, we present a constraint analysis of the landing phase of flight (both manual and automatic) using Cognitive Work Analysis (CWA). Given that CWA enables linking constraints related to human and non-human elements of the system and their interactions, CWA supports exploring systemic design solutions for distributed crewing operation. We argue that automatic landing calls for designing for distributed situational awareness, whereas manual landing calls for designing novel human roles in the overall system. Second, distributed crewing concept is being researched by several research groups simultaneously and with various methodologies, including expert interviews, semi-structured task analysis, experiments, policy and historical analysis. In the second half of the paper we argue that successfully progressing towards distributed crewing will require collaboration between research groups and integrating findings obtained with mixed methods. We explore strategies for mixed-method integration in the context of designing distributed crewing operations

WSAmacd handbook 2012-13 PDF edition

The story, syllabus and course information handbook for the MA in Communication Design at Winchester School of Art. www.facebook.com/WSAmac

‘Knowing as we go’: a Hunter-Gatherer Behavioural Model to Guide Innovation in Sport Science

Where do novel and innovative ideas in sport science come from? How do researchers and practitioners collectively explore the dynamic landscape of inquiry, problem, solution and application? How do they learn to skilfully navigate from current place and practice toward the next idea located beyond their current vantage point? These questions are not just of philosophical value but are important for understanding how to provide high-quality support for athletes and sport participants at all levels of expertise and performance. Grounded in concepts from social anthropology, and theoretically positioned within an ecological dynamics framework, this opinion piece introduces a hunter-gatherer model of human behaviour based on wayfinding, situating it as a conceptual guide for implementing innovations in sport science. Here, we contend that the embedded knowledge of a landscape that guides a successful hunting and gathering party is germane to the pragmatic abduction needed to promote innovation in sport performance, leading to the inquisition of new questions and ways of resolving performance-preparation challenges. More specifically, exemplified through its transdisciplinarity, we propose that to hunt ‘new ideas’ and gather translatable knowledge, sport science researchers and practitioners need to wayfind through uncharted regions located in new performance landscapes. It is through this process of navigation where individuals will deepen, enrich and grow current knowledge, ‘taking home’ new ideas as they find their way

Modular Change in Platform Ecosystems and Routine Mirroring in Organizations

Organizational routines involve modular digital technologies that are part of larger platform ecosystems that often transcend organizational boundaries. Change in organizational routines is thus interwoven with innovation and associated change in digital platforms. To get at this “embedded” routine change, we use the concept of modular operators to conceptualize how changes to digital technologies in platform ecosystems are mirrored in changes in the organizational routines in which these technologies are implicated. We distinguish between enabling and constraining impacts and develop a set of propositions to move towards a theory of “routine mirroring.” We use the Industrial Internet of Things (IIoT) as a base example