Multi crteria decision making and its applications : a literature review

This paper presents current techniques used in Multi Criteria Decision Making (MCDM) and their applications. Two basic approaches for MCDM, namely Artificial Intelligence MCDM (AIMCDM) and Classical MCDM (CMCDM) are discussed and investigated. Recent articles from international journals related to MCDM are collected and analyzed to find which approach is more common than the other in MCDM. Also, which area these techniques are applied to. Those articles are appearing in journals for the year 2008 only. This paper provides evidence that currently, both AIMCDM and CMCDM are equally common in MCDM

Analyzing the solutions of DEA through information visualization and data mining techniques: SmartDEA framework

Data envelopment analysis (DEA) has proven to be a useful tool for assessing efficiency or productivity of organizations, which is of vital practical importance in managerial decision making. DEA provides a significant amount of information from which analysts and managers derive insights and guidelines to promote their existing performances. Regarding to this fact, effective and methodologic analysis and interpretation of DEA solutions are very critical. The main objective of this study is then to develop a general decision support system (DSS) framework to analyze the solutions of basic DEA models. The paper formally shows how the solutions of DEA models should be structured so that these solutions can be examined and interpreted by analysts through information visualization and data mining techniques effectively. An innovative and convenient DEA solver, SmartDEA, is designed and developed in accordance with the proposed analysis framework. The developed software provides a DEA solution which is consistent with the framework and is ready-to-analyze with data mining tools, through a table-based structure. The developed framework is tested and applied in a real world project for benchmarking the vendors of a leading Turkish automotive company. The results show the effectiveness and the efficacy of the proposed framework

Partner selection in agile supply chains: A fuzzy intelligent approach

Partner selection is a fundamental issue in supply chain management as it contributes significantly to overall supply chain performance. However, such decision-making is problematic due to the need to consider both tangible and intangible factors, which cause vagueness, ambiguity and complexity. This paper proposes a new fuzzy intelligent approach for partner selection in agile supply chains by using fuzzy set theory in combination with radial basis function artificial neural network. Using these two approaches in combination enables the model to classify potential partners in the qualification phase of partner selection efficiently and effectively using very large amounts of both qualitative and quantitative data. The paper includes a worked empirical application of the model with data from 84 representative companies within the Chinese electrical components and equipment industry, to demonstrate its suitability for helping organisational decision-makers in partner selection

Evaluation of Corporate Sustainability

As a consequence of an increasing demand in sustainable development for business organizations, the evaluation of corporate sustainability has become a topic intensively focused by academic researchers and business practitioners. Several techniques in the context of multiple criteria decision analysis (MCDA) have been suggested to facilitate the evaluation and the analysis of sustainability performance. However, due to the complexity of evaluation, such as a compilation of quantitative and qualitative measures, interrelationships among various sustainability criteria, the assessor’s hesitation in scoring, or incomplete information, simple techniques may not be able to generate reliable results which can reflect the overall sustainability performance of a company. This paper proposes a series of mathematical formulations based upon the evidential reasoning (ER) approach which can be used to aggregate results from qualitative judgments with quantitative measurements under various types of complex and uncertain situations. The evaluation of corporate sustainability through the ER model is demonstrated using actual data generated from three sugar manufacturing companies in Thailand. The proposed model facilitates managers in analysing the performance and identifying improvement plans and goals. It also simplifies decision making related to sustainable development initiatives. The model can be generalized to a wider area of performance assessment, as well as to any cases of multiple criteria analysis

Applying case based reasoning for prioritizing areas of business management

Determining the importance of different management areas in a company provides guidance about the needs of increasing the analysis and actions focuses in particular topic. To do it, it is necessary to decompose the management in a coherent set of specific management areas and provide a way that allows the company to determine the importance of these areas for them. This paper presents a novel system that guides companies to obtain a classification of important management areas for them. It is focused on the use of a case based reasoning system because the variability and the evolution of companies as time passes requires using techniques with learning capabilities. The proposed system provides an automatic self-assessment system that provides companies an ordered list of their most important management areas. This system was implemented a year ago for the evaluation of Spanish companies. Currently, it is in production providing relevant information about the management areas of these companies

Performance Evaluation of Port Logistics Informatization Construction: A Case Study from China

Global economic integration has accelerated frequency of trade between different countries and promoted logistics industry to quickly become another development highland. Facts have proved that logistics has been separated from production and circulation as an independent link, driven by existing technology and demand, and with its characteristics and needs of the times, logistics has formed a strong professional field. At the same time, it can also independently undertake corresponding brokerage business activities in trade exchanges. To better understand the role of port and logistics in trade, it is particularly necessary to study port logistics informatization. Considering efficiency of input and output, more attention should be paid to performance evaluation of port logistics informatization construction. Based on analysis of port logistics informatization development, evaluation index system and DEA evaluation model which can represent performance of port logistics informatization were constructed. 17 listed ports in China were taken as examples for empirical study, and suggestions for development of port logistics informatization are put forward. Results show that among 17 ports, only Tangshan port, Shenzhen port, Yantian port and Chongqing port have a technical efficiency value of 1, while the other 13 ports have a certain degree of redundancy in technical efficiency value of information input, indicating that development and construction of port logistics informatization has a very important impact on port logistics income. Efficiency value of average annual net profit indicates that the port has redundant investment in information construction, which means that construction of port logistics informatization can not only blindly pay attention to informatization input, and that shortage of informatization output will be affected by other factors to a certain extent. The more investment in informatization construction is not the better, and different ports are affected by different types of factors. Therefore, it is necessary to combine actual development status of ports and to apply right medicine to avoid insufficiency or redundancy of port input, to realize optimal investment strategy for informatization construction of port logistics. Through this study, it is expected to achieve the purpose of systematically sorting out, concluding and expanding relevant theories of port logistics informatization construction, clarifying management problems that need to be solved, indicating methods for promotion of informatization construction, and providing new ideas and reference basis for reform, transformation and upgrading of port enterprises

Strategic sourcing:a combined QFD and AHP approach in manufacturing

Purpose – This paper aims to develop an integrated analytical approach, combining quality function deployment (QFD) and analytic hierarchy process (AHP) approach, to enhance the effectiveness of sourcing decisions. Design/methodology/approach – In the approach, QFD is used to translate the company stakeholder requirements into multiple evaluating factors for supplier selection, which are used to benchmark the suppliers. AHP is used to determine the importance of evaluating factors and preference of each supplier with respect to each selection criterion. Findings – The effectiveness of the proposed approach is demonstrated by applying it to a UK-based automobile manufacturing company. With QFD, the evaluating factors are related to the strategic intent of the company through the involvement of concerned stakeholders. This ensures successful strategic sourcing. The application of AHP ensures consistent supplier performance measurement using benchmarking approach. Research limitations/implications – The proposed integrated approach can be principally adopted in other decision-making scenarios for effective management of the supply chain. Practical implications – The proposed integrated approach can be used as a group-based decision support system for supplier selection, in which all relevant stakeholders are involved to identify various quantitative and qualitative evaluating criteria, and their importance. Originality/value – Various approaches that can deal with multiple and conflicting criteria have been adopted for the supplier selection. However, they fail to consider the impact of business objectives and the requirements of company stakeholders in the identification of evaluating criteria for strategic supplier selection. The proposed integrated approach outranks the conventional approaches to supplier selection and supplier performance measurement because the sourcing strategy and supplier selection are derived from the corporate/business strategy

Nonparametric approach to evaluation of economic and social development in the EU28 member states by DEA efficiency

Data envelopment analysis (DEA) methodology is used in this study for a comparison of the dynamic efficiency of European countries over the last decade. Moreover, efficiency analysis is used to determine where resources are distributed efficiently and/or were used efficiently/inefficiently under factors of competitiveness extracted from factor analysis. DEA measures numerical grades of the efficiency of economic processes within evaluated countries and, therefore, it becomes a suitable tool for setting an efficient/inefficient position of each country. Most importantly, the DEA technique is applied to all (28) European Union (EU) countries to evaluate their technical and technological efficiency within the selected factors of competitiveness based on country competitiveness index in the 2000-2017 reference period. The main aim of the paper is to measure efficiency changes over the reference period and to analyze the level of productivity in individual countries based on the Malmquist productivity index (MPI). Empirical results confirm significant disparities among European countries and selected periods 2000-2007, 2008-2011, and 2012-2017. Finally, the study offers a comprehensive comparison and discussion of results obtained by MPI that indicate the EU countries in which policy-making authorities should aim to stimulate national development and provide more quality of life to the EU citizens.Web of Science122art. no. 7