Cyberloafing and cyberslacking in the workplace: systematic literature review of past achievements and future promises

– Scholars are increasingly focusing on the adverse effects of digitization on human lives in personal and professional contexts. Cyberloafing is one such effect and digitization-related workplace behavior that has garnered attention in both academic and mainstream media. However, the existing literature is fragmented and needs to be consolidated to generate a comprehensive and contemporary overview of cyberloafing research and map its current intellectual boundaries. The purpose of this paper is to shed some light on systematic literature review (SLR) in cyberloafing and cyberslacking in the workplace.publishedVersio

Towards Assessing Organizational Cybersecurity Risks via Remote Workers’ Cyberslacking and Their Computer Security Posture

Cyberslacking is conducted by employees who are using their companies’ equipment and network for personal purposes instead of performing their work duties during work hours. Cyberslacking has a significant adverse effect on overall employee productivity, however, recently, due to COVID19 pandemic move to remote working also pose a cybersecurity risk to organizations networks and infrastructure. In this work-in-progress research study, we are developing, validating, and will empirically test taxonomy to assess an organization’s remote workers’ risk level of cybersecurity threats. This study includes a three-phased developmental approach in developing the Remote Worker Cyberslacking Security Risk Taxonomy. With feedback from cybersecurity Subject Matter Experts (SMEs) on the taxonomy and measures, we then plan to use the taxonomy to assess organizational remote workers’ risk level of cybersecurity threats by using actual system indicators of productivity measures to estimate their cyberslacking along with assessing the computer security posture of the remote device being used to access organizational resources. Anticipated results from 125 anonymous employees will then be assessed on the proposed novel taxonomy where recommendation to the organizational cybersecurity leadership will be provided

A Developmental Research of a Taxonomy for Employees’ Mobile Device Cyberslacking and Commitment to the Organization in the Context of Productivity

While the introduction of the Internet facilitated the communication channels at the workplace to improve employees’ productivity, it also raised new challenges, such as Internet use for personal activities. Organizations face productivity losses due to employees’ involvement in counterproductive behaviors, such as cyberslacking. The frequency of mobile device cyberslacking is anticipated to increase due to continuous developments in online connectivity, applications, and the significant growth of mobile device usage worldwide. In addition, research has shown that employees’ commitment to their organization can encourage behaviors that positively influence productivity. Employee’s commitment is a crucial factor because it can benefit an organization in different ways, such as enhancing performance, decreasing absenteeism, and reducing turnover, thus, resulting in sustained productivity. Hence, limited studies have been conducted on the impact of employee cyberslacking using mobile devices and employee’s commitment to the organization on productivity. The research problem that this research study addressed is mobile device cyberslacking at the workplace as it relates to productivity. The main goal of this research study was to develop and validate, using Subject Matter Experts (SMEs), a Mobile Cyberslacking- Commitment Taxonomy using the measures of mobile device cyberslacking based on the self-reported frequency of cyberslacking (FCyS) and employee’s commitment to the organization (EC2O) to provide indirect indication for employee productivity. This research study implemented three phases. Phase One of this study, using the Delphi method, collected data via anonymous online surveys from 19 SMEs to evaluate and validate a set of items relevant to the measures of mobile device FCyS and EC2O, the survey scale, instructions to participants, and the Mobile Cyberslacking-Commitment Taxonomy. In Phase two, using a pilot study, a group of 35 participants were recruited to verify the validity of the survey instrument that was revised by SMEs. In Phase three, the validated survey was sent via email to assess six research questions. The final survey was sent to 1,063 employees who work at organizations in Saudi Arabia and use mobile device on a daily basis. The response rate was 24.93% with 265 usable records. The results of the study showed that employees were dispersed across the Mobile Cyberslacking-Commitment Taxonomy with 4.5% of the employees were positioned in the more problematic quadrant indicating that this portion of employees will not use their mobile devices at the workplace to improve their productivity. The overall results showed that the population had a low frequency of mobile cyberslacking and a high commitment to the organization, thus, have a better potential for productivity. Significant differences in the two constructs were also found across several demographics including age, gender, education level, industry type. Recommendations for practice and research are provided. Moreover, several areas for future research are also presented. The results of this research study contributed to information systems’ body of knowledge by providing researchers and practitioners a novel benchmarking tool of Mobile Cyberslacking-Commitment Taxonomy to enable the measure of employees’ FCyS and EC2O to classify employees’ potential for productivity in the context of the workplace

Antecedents for Cyberloafing – A Literature Review

The private use of the Internet via desktop and smartphones during working time, also known as cyberloafing, has become a common practice at many workplaces. While critical voices expect performance losses through such behavior, their opponents perceive of the interruptions created by cyberloafing as an opportunity to recover and continue working with increased productivity afterwards. Given the growing body of research on Internet-related employees’ opportunism, this paper presents a systematic literature review of 69 studies to identify the factors behind cyberloafing. The classification includes personality traits as well as antecedents related to the job, organization and personal life. The paper concludes with a clear picture of the kind of circumstances which tend to increase cyberloafing and which factors statistically do not seem to have any impact on the abuse of Internet during working time

Gewinner und Verlierer von Telearbeit?: Eine Metaanalyse der Vorhersagekraft von Personlickeit auf die Leistung von Telearbeitern

This meta-analysis investigates the relationship between teleworkers’ personality traits and his/her performance. Drawing on Tett and Burnett’s (2003) trait activation theory and the Big Five model in personality theory (Costa & McCrae, 1992), this research also examines if social, organizational, and task characteristics moderate these associations. Ten studies with 23 effect sizes were included in a random-effects model. The results established significant small positive effect sizes for emotional stability and conscientiousness with teleworkers’ job performance and correspond with and expand prior research. No significant negative relation between extraversion and teleworkers’ job performance was found which contradicts prior research. Task interdependence moderated the relation between emotional stability and conscientiousness with job performance. However, due to the low number of studies and their overall moderate study quality, this review can only draw preliminary conclusions

Teachers’ personal web use at work

This article presents findings from an online survey of teachers concerning personal web use (PWU) at work. Often considered as ‘cyberslacking’ or ‘Internet abuse’, PWU is a growing phenomenon within increasingly Internet-dependent workplaces. The findings of this study highlight a wide range of types of personal web usage amongst teachers ranging from sending personal emails to social networking and personal banking as well as a range of reasons for PWU from a means of addressing permeable work-life boundaries and coping with work intensification to providing a virtual space for routine resistance. The data also suggest that, rather than being detrimental to the organisation, PWU could potentially be a means of increasing worker productivity and developing the digital literacy of teachers. It concludes by considering the implications of the findings for senior managers within organisations

Self-Control dan Cyberslacking Pada Mahasiswa

The learning process is frequently carried out using the internet, as a tool for supporting the  academic activities. Self-control in internet usage is the required characteristic for student in the student-centered learning activities. However, there is a behavior called cyberslacking, or using the internet during the work time for non-work purposes (or in this context, for non-study purposes) that must be avoided because it can affect the learning outcomes and concentration during the study. The purpose of this research is to examine the effects of self control and cyber slacking to students. This study used a quantitative method, with 157 internet- active users students served as the research sample/ subjects. The cyberslacking activities were measured with by Akbulut scales, and the self control ability were measured with the Tangney scales. The sampling technique used purposive sampling and regression analysis techniques. The results showed that there was 32.2% of self-control affecting the cyberslacking behavior among students. The non-study purposes were for sharing information and shopping, that hit high score, where the male and female students had high categories in the same element. Based on the hypothesis testing results, this study's hypothesis is accepted.The learning process is frequently carried out using the internet, as a tool for supporting the  academic activities. Self-control in internet usage is the required characteristic for student in the student-centered learning activities. However, there is a behavior called cyberslacking, or using the internet during the work time for non-work purposes (or in this context, for non-study purposes) that must be avoided because it can affect the learning outcomes and concentration during the study. The purpose of this research is to examine the effects of self control and cyber slacking to students. This study used a quantitative method, with 157 internet- active users students served as the research sample/ subjects. The cyberslacking activities were measured with by Akbulut scales, and the self control ability were measured with the Tangney scales. The sampling technique used purposive sampling and regression analysis techniques. The results showed that there was 32.2% of self-control affecting the cyberslacking behavior among students. The non-study purposes were for sharing information and shopping, that hit high score, where the male and female students had high categories in the same element. Based on the hypothesis testing results, this study's hypothesis is accepted

Uncontrolled Workplace Breaks and Productivity

Behaviors that may waste time in the workplace, like surfing the Internet for personal purposes (cyberloafing) or smoking breaks, may be the root antecedent for poor productivity. The purpose of this correlational study was to examine whether there was a relationship between the independent variables: time spent cyberloafing and time in uncontrolled smoking breaks, and the dependent variable: employee productivity. Procedural justice theory was used to frame the study. The population consisted of 34 employees working in a multinational engineering company in Jordan who have official smoking policies, but not cyberloafing policies. Correlations and multiple regression were computed using a Cyberloafing Scale and time spent smoking (independent variables) and The Endicott Work Productivity Scale (dependent variable). The results of the correlations indicated no significant relationship between Internet surfing and employee productivity. Smoking breaks were not a significant source of wasted time during the workday (the subsample and frequency of engaging in smoking were low); therefore, smoking did not have an effect on productivity. The findings of this study support the theory that using the Internet at work does not affect employee productivity. These findings have implications for positive social change that are also supported by existing research. Employees who engage in personal Internet activities at work tend to meet private demands and obligations. This connectivity may help to facilitate work-life balance

Designing Digital Workplaces: A Four-Phase Iterative Approach with Guidelines Concerning Virtuality and Enterprise Integration

Background: The current workforce comprises individuals with varied characteristics and work expectations. Consequently, many companies are currently investing resources to design effective work environments with the aim of enhancing their ability to retain top talent. Method: We conducted a Systematic Literature Review (SLR) to investigate how organizations can design effective digital workplaces for their workforce. Results: Our primary contributions encompass a definition of a digital workplace rooted in literature, and a four-phase iterative approach for crafting a digital workplace. This includes a comprehensive set of actionable guidelines for each phase, which were previously dispersed within existing literature. Additionally, we introduce a rubric for assessing Enterprise Integration, employed in conjunction with Virtuality Level to characterize various workplace configurations. Finally, we have also listed a set of additional research gaps and promising avenues for researchers interested in this field. Conclusion: In response to new challenges, companies must reassess their current workplace arrangements, specifically in light of a workforce that increasingly prioritizes flexible work options. This endeavor is most effectively achieved by taking into consideration a set of actionable guidelines that account for various typologies of digital workplaces. These guidelines should be considered when designing work arrangements that seamlessly integrate processes, individuals, and technology. Surprisingly, such an approach is yet to be explored in existing literature

Do social networking website have an implication on millenial´s academic and/or occupational performance?

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThe purpose of this paper is to identify if there are any implications of Social Networking Website use on academic and/or occupational performance given the staggering number of users of such platforms. An online survey assessed the proposed determinants of Social Networking Websites (SNW) Addiction and if it has any repercussions on the user’s academic and/or occupational performance. The collected data (n=451) includes respondents of the Millennial generation from the U.S.A. and Europe, Portugal being the example. The results support some relationships of the proposed model, such as Diminished Impulse Control and Escapism explain SNW Addiction in USA context. In Eurepean context the drivers of SNW Addiction are Diminished Impulse Control and Self-Identity. The role of SNW Addiction in predicting Diminished Performance (Academic/Occupational) is confirmed in both regions. Diminished Impulse Control was the most important factor in determining Social Networking Website Addiction