Convergence to Equilibrium States for Fluid Models of Many-server Queues with Abandonment

Fluid models have become an important tool for the study of many-server queues with general service and patience time distributions. The equilibrium state of a fluid model has been revealed by Whitt (2006) and shown to yield reasonable approximations to the steady state of the original stochastic systems. However, it remains an open question whether the solution to a fluid model converges to the equilibrium state and under what condition. We show in this paper that the convergence holds under a mild condition. Our method builds on the framework of measure-valued processes developed in Zhang (2013), which keeps track of the remaining patience and service times

Fluid Models of Many-server Queues with Abandonment

We study many-server queues with abandonment in which customers have general service and patience time distributions. The dynamics of the system are modeled using measure- valued processes, to keep track of the residual service and patience times of each customer. Deterministic fluid models are established to provide first-order approximation for this model. The fluid model solution, which is proved to uniquely exists, serves as the fluid limit of the many-server queue, as the number of servers becomes large. Based on the fluid model solution, first-order approximations for various performance quantities are proposed

Control of Robotic Mobility-On-Demand Systems: a Queueing-Theoretical Perspective

In this paper we present and analyze a queueing-theoretical model for autonomous mobility-on-demand (MOD) systems where robotic, self-driving vehicles transport customers within an urban environment and rebalance themselves to ensure acceptable quality of service throughout the entire network. We cast an autonomous MOD system within a closed Jackson network model with passenger loss. It is shown that an optimal rebalancing algorithm minimizing the number of (autonomously) rebalancing vehicles and keeping vehicles availabilities balanced throughout the network can be found by solving a linear program. The theoretical insights are used to design a robust, real-time rebalancing algorithm, which is applied to a case study of New York City. The case study shows that the current taxi demand in Manhattan can be met with about 8,000 robotic vehicles (roughly 60% of the size of the current taxi fleet). Finally, we extend our queueing-theoretical setup to include congestion effects, and we study the impact of autonomously rebalancing vehicles on overall congestion. Collectively, this paper provides a rigorous approach to the problem of system-wide coordination of autonomously driving vehicles, and provides one of the first characterizations of the sustainability benefits of robotic transportation networks.Comment: 10 pages, To appear at RSS 201