49,212 research outputs found
The Challenge of Non-Technical Loss Detection using Artificial Intelligence: A Survey
Detection of non-technical losses (NTL) which include electricity theft,
faulty meters or billing errors has attracted increasing attention from
researchers in electrical engineering and computer science. NTLs cause
significant harm to the economy, as in some countries they may range up to 40%
of the total electricity distributed. The predominant research direction is
employing artificial intelligence to predict whether a customer causes NTL.
This paper first provides an overview of how NTLs are defined and their impact
on economies, which include loss of revenue and profit of electricity providers
and decrease of the stability and reliability of electrical power grids. It
then surveys the state-of-the-art research efforts in a up-to-date and
comprehensive review of algorithms, features and data sets used. It finally
identifies the key scientific and engineering challenges in NTL detection and
suggests how they could be addressed in the future
An intelligent recommendation system framework for student relationship management
In order to enhance student satisfaction, many services have been provided in order to meet student needs. A recommendation system is a significant service which can be used to assist students in several ways. This paper proposes a conceptual framework of an Intelligent Recommendation System in order to support Student Relationship Management (SRM) for a Thai private university. This article proposed the system architecture of an Intelligent Recommendation System (IRS) which aims to assist students to choose an appropriate course for their studies. Moreover, this study intends to compare different data mining techniques in various recommendation systems and to determine appropriate algorithms for the proposed electronic Intelligent Recommendation System (IRS). The IRS also aims to support Student Relationship Management (SRM) in the university. The IRS has been designed using data mining and artificial intelligent techniques such as clustering, association rule and classification
Deriving consensus rankings via multicriteria decision making methodology
Purpose - This paper seeks to take a cautionary stance to the impact of the
marketing mix on customer satisfaction, via a case study deriving consensus
rankings for benchmarking on selected retail stores in Malaysia.
Design/methodology/approach - The ELECTRE I model is used in deriving
consensus rankings via multicriteria decision making method for benchmarking
base on the marketing mix model 4P's. Descriptive analysis is used to analyze
best practice among the four marketing tactics.
Findings - Outranking methods in consequence constitute a strong base on
which to found the entire structure of the behavioral theory of benchmarking
applied to development of marketing strategy.
Research limitations/implications - This study looks only at a limited part
of the puzzle of how consumer satisfaction translates into behavioral outcomes.
Practical implications - The study provides managers with guidance on how to
generate a rough outline of potential marketing activities that can be used to
take advantage of capabilities and convert weaknesses and threats.
Originality/value - The paper interestingly portrays the effective usage of
multicriteria decision-making and ranking method to help marketing managers
predict their marketing trends
Set-oriented data mining in relational databases
Data mining is an important real-life application for businesses. It is critical to find efficient ways of mining large data sets. In order to benefit from the experience with relational databases, a set-oriented approach to mining data is needed. In such an approach, the data mining operations are expressed in terms of relational or set-oriented operations. Query optimization technology can then be used for efficient processing.\ud
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In this paper, we describe set-oriented algorithms for mining association rules. Such algorithms imply performing multiple joins and thus may appear to be inherently less efficient than special-purpose algorithms. We develop new algorithms that can be expressed as SQL queries, and discuss optimization of these algorithms. After analytical evaluation, an algorithm named SETM emerges as the algorithm of choice. Algorithm SETM uses only simple database primitives, viz., sorting and merge-scan join. Algorithm SETM is simple, fast, and stable over the range of parameter values. It is easily parallelized and we suggest several additional optimizations. The set-oriented nature of Algorithm SETM makes it possible to develop extensions easily and its performance makes it feasible to build interactive data mining tools for large databases
Customer churn prediction in telecom using machine learning and social network analysis in big data platform
Customer churn is a major problem and one of the most important concerns for
large companies. Due to the direct effect on the revenues of the companies,
especially in the telecom field, companies are seeking to develop means to
predict potential customer to churn. Therefore, finding factors that increase
customer churn is important to take necessary actions to reduce this churn. The
main contribution of our work is to develop a churn prediction model which
assists telecom operators to predict customers who are most likely subject to
churn. The model developed in this work uses machine learning techniques on big
data platform and builds a new way of features' engineering and selection. In
order to measure the performance of the model, the Area Under Curve (AUC)
standard measure is adopted, and the AUC value obtained is 93.3%. Another main
contribution is to use customer social network in the prediction model by
extracting Social Network Analysis (SNA) features. The use of SNA enhanced the
performance of the model from 84 to 93.3% against AUC standard. The model was
prepared and tested through Spark environment by working on a large dataset
created by transforming big raw data provided by SyriaTel telecom company. The
dataset contained all customers' information over 9 months, and was used to
train, test, and evaluate the system at SyriaTel. The model experimented four
algorithms: Decision Tree, Random Forest, Gradient Boosted Machine Tree "GBM"
and Extreme Gradient Boosting "XGBOOST". However, the best results were
obtained by applying XGBOOST algorithm. This algorithm was used for
classification in this churn predictive model.Comment: 24 pages, 14 figures. PDF https://rdcu.be/budK
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