9,703 research outputs found

    UMSL Bulletin 2023-2024

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    The 2023-2024 Bulletin and Course Catalog for the University of Missouri St. Louis.https://irl.umsl.edu/bulletin/1088/thumbnail.jp

    A Privacy Calculus Perspective

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    Sandhu, R. K., Vasconcelos-Gomes, J., Thomas, M. A., & Oliveira, T. (2023). Unfolding the Popularity of Video Conferencing Apps: A Privacy Calculus Perspective. International Journal Of Information Management, 68(February), 1-17. [102569]. https://doi.org/10.1016/j.ijinfomgt.2022.102569. Funding: This work was supported by national funds through FCT (Fundação para a Ciência e a Tecnologia) under the project - UIDB/04152/2020 - Centro de Investigação em Gestão de Informação (MagIC).Videoconferencing (VC) applications (apps) have surged in popularity as an alternative to face-to-face communications especially during the COVID-19 pandemic. Although VC apps offer myriad benefits, it has caught much media attention owing to concerns of privacy infringements. This study examines the key determinants of working professional’s intentions to use VC apps in the backdrop of this conflicting duality. A conceptual research model is proposed that is based on theoretical foundations of privacy calculus and extended with conceptualizations of mobile users’ information privacy concerns (MUIPC), trust, technicality, ubiquity, as well as theoretical underpinnings of social presence theory. Structural equation modelling (SEM) is used to empirically test the model using data collected from 487 working professionals. For researchers, the study offers insights on the extent to which social richness and technological capabilities afforded by the virtual environment serve as predictors of the continuance intentions of using VC apps. Researchers may also find the model applicable to other studies of surveillance-based technologies. For practitioners, key recommendations pivotal to the design and development mobile video-conferencing apps are presented to ensure higher acceptance and continued usage of VC apps in professional settings.preprintauthorsversionepub_ahead_of_prin

    Conversations on Empathy

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    In the aftermath of a global pandemic, amidst new and ongoing wars, genocide, inequality, and staggering ecological collapse, some in the public and political arena have argued that we are in desperate need of greater empathy — be this with our neighbours, refugees, war victims, the vulnerable or disappearing animal and plant species. This interdisciplinary volume asks the crucial questions: How does a better understanding of empathy contribute, if at all, to our understanding of others? How is it implicated in the ways we perceive, understand and constitute others as subjects? Conversations on Empathy examines how empathy might be enacted and experienced either as a way to highlight forms of otherness or, instead, to overcome what might otherwise appear to be irreducible differences. It explores the ways in which empathy enables us to understand, imagine and create sameness and otherness in our everyday intersubjective encounters focusing on a varied range of "radical others" – others who are perceived as being dramatically different from oneself. With a focus on the importance of empathy to understand difference, the book contends that the role of empathy is critical, now more than ever, for thinking about local and global challenges of interconnectedness, care and justice

    LIPIcs, Volume 251, ITCS 2023, Complete Volume

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    LIPIcs, Volume 251, ITCS 2023, Complete Volum

    LabelVizier: Interactive Validation and Relabeling for Technical Text Annotations

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    With the rapid accumulation of text data produced by data-driven techniques, the task of extracting "data annotations"--concise, high-quality data summaries from unstructured raw text--has become increasingly important. The recent advances in weak supervision and crowd-sourcing techniques provide promising solutions to efficiently create annotations (labels) for large-scale technical text data. However, such annotations may fail in practice because of the change in annotation requirements, application scenarios, and modeling goals, where label validation and relabeling by domain experts are required. To approach this issue, we present LabelVizier, a human-in-the-loop workflow that incorporates domain knowledge and user-specific requirements to reveal actionable insights into annotation flaws, then produce better-quality labels for large-scale multi-label datasets. We implement our workflow as an interactive notebook to facilitate flexible error profiling, in-depth annotation validation for three error types, and efficient annotation relabeling on different data scales. We evaluated the efficiency and generalizability of our workflow with two use cases and four expert reviews. The results indicate that LabelVizier is applicable in various application scenarios and assist domain experts with different knowledge backgrounds to efficiently improve technical text annotation quality.Comment: 10 pages, 5 figure

    Moving from a Sales Led to a Product Led Business: Evaluation and value delivery in SaaS products self-service

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    Dissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Digital Marketing and AnalyticsSaaS companies are transforming their traditional sales processes by taking advantage of their products as the main vehicle to acquire, activate, and retain customers. We focused on the SaaS software evaluation process and value delivery to examine how SaaS products that can be evaluated in self-service, by the users, deliver value along the customer journey. For this, we conducted qualitative research through in-depth interviews with senior executives from companies in different growth stages and geographies and observations to explore the strategies and organizational initiatives to seize the opportunities associated with product-led business models. Our findings evidence two main categories - evaluation and value. Evaluations start top-down, driven by a clear strategic direction from the management team or to address a pressing need that is hindering the business from moving forward, or bottom-up, started by the users with a clear use case, and connected to an urgent, often daily, need. Value, in the product-led model, is now delivered sooner on the customer journey creating a shift to the left in value delivered, now closer to the start of an evaluation, and value captured is going right, now after value is delivered and the product is started to be adopted. A discussion on how sales-led and product-led evaluation and value delivery, across the customer journey, differ is presented. Finally, we offer recommendations to business leaders wanting to move to product-led growth

    UMSL Bulletin 2022-2023

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    The 2022-2023 Bulletin and Course Catalog for the University of Missouri St. Louis.https://irl.umsl.edu/bulletin/1087/thumbnail.jp

    Low- and high-resource opinion summarization

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    Customer reviews play a vital role in the online purchasing decisions we make. The reviews express user opinions that are useful for setting realistic expectations and uncovering important details about products. However, some products receive hundreds or even thousands of reviews, making them time-consuming to read. Moreover, many reviews contain uninformative content, such as irrelevant personal experiences. Automatic summarization offers an alternative – short text summaries capturing the essential information expressed in reviews. Automatically produced summaries can reflect overall or particular opinions and be tailored to user preferences. Besides being presented on major e-commerce platforms, home assistants can also vocalize them. This approach can improve user satisfaction by assisting in making faster and better decisions. Modern summarization approaches are based on neural networks, often requiring thousands of annotated samples for training. However, human-written summaries for products are expensive to produce because annotators need to read many reviews. This has led to annotated data scarcity where only a few datasets are available. Data scarcity is the central theme of our works, and we propose a number of approaches to alleviate the problem. The thesis consists of two parts where we discuss low- and high-resource data settings. In the first part, we propose self-supervised learning methods applied to customer reviews and few-shot methods for learning from small annotated datasets. Customer reviews without summaries are available in large quantities, contain a breadth of in-domain specifics, and provide a powerful training signal. We show that reviews can be used for learning summarizers via a self-supervised objective. Further, we address two main challenges associated with learning from small annotated datasets. First, large models rapidly overfit on small datasets leading to poor generalization. Second, it is not possible to learn a wide range of in-domain specifics (e.g., product aspects and usage) from a handful of gold samples. This leads to subtle semantic mistakes in generated summaries, such as ‘great dead on arrival battery.’ We address the first challenge by explicitly modeling summary properties (e.g., content coverage and sentiment alignment). Furthermore, we leverage small modules – adapters – that are more robust to overfitting. As we show, despite their size, these modules can be used to store in-domain knowledge to reduce semantic mistakes. Lastly, we propose a simple method for learning personalized summarizers based on aspects, such as ‘price,’ ‘battery life,’ and ‘resolution.’ This task is harder to learn, and we present a few-shot method for training a query-based summarizer on small annotated datasets. In the second part, we focus on the high-resource setting and present a large dataset with summaries collected from various online resources. The dataset has more than 33,000 humanwritten summaries, where each is linked up to thousands of reviews. This, however, makes it challenging to apply an ‘expensive’ deep encoder due to memory and computational costs. To address this problem, we propose selecting small subsets of informative reviews. Only these subsets are encoded by the deep encoder and subsequently summarized. We show that the selector and summarizer can be trained end-to-end via amortized inference and policy gradient methods

    Digital Innovations for a Circular Plastic Economy in Africa

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    Plastic pollution is one of the biggest challenges of the twenty-first century that requires innovative and varied solutions. Focusing on sub-Saharan Africa, this book brings together interdisciplinary, multi-sectoral and multi-stakeholder perspectives exploring challenges and opportunities for utilising digital innovations to manage and accelerate the transition to a circular plastic economy (CPE). This book is organised into three sections bringing together discussion of environmental conditions, operational dimensions and country case studies of digital transformation towards the circular plastic economy. It explores the environment for digitisation in the circular economy, bringing together perspectives from practitioners in academia, innovation, policy, civil society and government agencies. The book also highlights specific country case studies in relation to the development and implementation of different innovative ideas to drive the circular plastic economy across the three sub-Saharan African regions. Finally, the book interrogates the policy dimensions and practitioner perspectives towards a digitally enabled circular plastic economy. Written for a wide range of readers across academia, policy and practice, including researchers, students, small and medium enterprises (SMEs), digital entrepreneurs, non-governmental organisations (NGOs) and multilateral agencies, policymakers and public officials, this book offers unique insights into complex, multilayered issues relating to the production and management of plastic waste and highlights how digital innovations can drive the transition to the circular plastic economy in Africa. The Open Access version of this book, available at https://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license

    Monitoring of the life quality of population in Europe and Ukraine in the war conditions

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    This scientific work is dedicated to highlighting important economic issues related to the quality of life of the population in Europe. The results of this work were obtained through the prism of the research of scientific approaches to the analysis of the quality of life, which made it possible to analyze the indices’ values of the quality of life of the population in the cities and countries of Eastern Europe, as well as Ukraine today, when it is suffering from full-scale Russian military aggression and is fighting for its survival. The authors highlighted three planes of the general architecture of the concept based on social quality of life of the population in Ukraine and visualized the scientific concept of social quality of life with a European orientation
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