Crowd-Labeling Fashion Reviews with Quality Control

We present a new methodology for high-quality labeling in the fashion domain with crowd workers instead of experts. We focus on the Aspect-Based Sentiment Analysis task. Our methods filter out inaccurate input from crowd workers but we preserve different worker labeling to capture the inherent high variability of the opinions. We demonstrate the quality of labeled data based on Facebook's FastText framework as a baseline

Crowd-labeling fashion reviews with quality control

We present a new methodology for high-quality labeling in the fashion domain with crowd workers instead of experts. We focus on the Aspect-Based Sentiment Analysis task. Our methods filter out inaccurate input from crowd workers but we preserve differ- ent worker labeling to capture the inherent high variability of the opinions. We demonstrate the quality of labeled data based on Facebook’s FastText framework as a baseline

Towards Understanding and Answering Multi-Sentence Recommendation Questions on Tourism

We introduce the first system towards the novel task of answering complex multisentence recommendation questions in the tourism domain. Our solution uses a pipeline of two modules: question understanding and answering. For question understanding, we define an SQL-like query language that captures the semantic intent of a question; it supports operators like subset, negation, preference and similarity, which are often found in recommendation questions. We train and compare traditional CRFs as well as bidirectional LSTM-based models for converting a question to its semantic representation. We extend these models to a semisupervised setting with partially labeled sequences gathered through crowdsourcing. We find that our best model performs semi-supervised training of BiDiLSTM+CRF with hand-designed features and CCM(Chang et al., 2007) constraints. Finally, in an end to end QA system, our answering component converts our question representation into queries fired on underlying knowledge sources. Our experiments on two different answer corpora demonstrate that our system can significantly outperform baselines with up to 20 pt higher accuracy and 17 pt higher recall

Combining Crowd and Machines for Multi-predicate Item Screening

This paper discusses how crowd and machine classifiers can be efficiently combined to screen items that satisfy a set of predicates. We show that this is a recurring problem in many domains, present machine-human (hybrid) algorithms that screen items efficiently and estimate the gain over human-only or machine-only screening in terms of performance and cost. We further show how, given a new classification problem and a set of classifiers of unknown accuracy for the problem at hand, we can identify how to manage the cost-accuracy trade off by progressively determining if we should spend budget to obtain test data (to assess the accuracy of the given classifiers), or to train an ensemble of classifiers, or whether we should leverage the existing machine classifiers with the crowd, and in this case how to efficiently combine them based on their estimated characteristics to obtain the classification. We demonstrate that the techniques we propose obtain significant cost/accuracy improvements with respect to the leading classification algorithms.Comment: Please cite the CSCW2018 version of this paper:@article{krivosheev2018combining, title={Combining Crowd and Machines for Multi-predicate Item Screening}, author={Krivosheev, Evgeny and Casati, Fabio and Baez, Marcos and Benatallah, Boualem}, journal={Proceedings of the ACM on Human-Computer Interaction}, volume={2}, number={CSCW}, pages={97}, year={2018}, publisher={ACM}

Pushing the Boundaries of Crowd-enabled Databases with Query-driven Schema Expansion

By incorporating human workers into the query execution process crowd-enabled databases facilitate intelligent, social capabilities like completing missing data at query time or performing cognitive operators. But despite all their flexibility, crowd-enabled databases still maintain rigid schemas. In this paper, we extend crowd-enabled databases by flexible query-driven schema expansion, allowing the addition of new attributes to the database at query time. However, the number of crowd-sourced mini-tasks to fill in missing values may often be prohibitively large and the resulting data quality is doubtful. Instead of simple crowd-sourcing to obtain all values individually, we leverage the user-generated data found in the Social Web: By exploiting user ratings we build perceptual spaces, i.e., highly-compressed representations of opinions, impressions, and perceptions of large numbers of users. Using few training samples obtained by expert crowd sourcing, we then can extract all missing data automatically from the perceptual space with high quality and at low costs. Extensive experiments show that our approach can boost both performance and quality of crowd-enabled databases, while also providing the flexibility to expand schemas in a query-driven fashion.Comment: VLDB201

Online Decision Making in Crowdsourcing Markets: Theoretical Challenges (Position Paper)

Over the past decade, crowdsourcing has emerged as a cheap and efficient method of obtaining solutions to simple tasks that are difficult for computers to solve but possible for humans. The popularity and promise of crowdsourcing markets has led to both empirical and theoretical research on the design of algorithms to optimize various aspects of these markets, such as the pricing and assignment of tasks. Much of the existing theoretical work on crowdsourcing markets has focused on problems that fall into the broad category of online decision making; task requesters or the crowdsourcing platform itself make repeated decisions about prices to set, workers to filter out, problems to assign to specific workers, or other things. Often these decisions are complex, requiring algorithms that learn about the distribution of available tasks or workers over time and take into account the strategic (or sometimes irrational) behavior of workers. As human computation grows into its own field, the time is ripe to address these challenges in a principled way. However, it appears very difficult to capture all pertinent aspects of crowdsourcing markets in a single coherent model. In this paper, we reflect on the modeling issues that inhibit theoretical research on online decision making for crowdsourcing, and identify some steps forward. This paper grew out of the authors' own frustration with these issues, and we hope it will encourage the community to attempt to understand, debate, and ultimately address them. The authors welcome feedback for future revisions of this paper

CommuniSense: Crowdsourcing Road Hazards in Nairobi

Nairobi is one of the fastest growing metropolitan cities and a major business and technology powerhouse in Africa. However, Nairobi currently lacks monitoring technologies to obtain reliable data on traffic and road infrastructure conditions. In this paper, we investigate the use of mobile crowdsourcing as means to gather and document Nairobi's road quality information. We first present the key findings of a city-wide road quality survey about the perception of existing road quality conditions in Nairobi. Based on the survey's findings, we then developed a mobile crowdsourcing application, called CommuniSense, to collect road quality data. The application serves as a tool for users to locate, describe, and photograph road hazards. We tested our application through a two-week field study amongst 30 participants to document various forms of road hazards from different areas in Nairobi. To verify the authenticity of user-contributed reports from our field study, we proposed to use online crowdsourcing using Amazon's Mechanical Turk (MTurk) to verify whether submitted reports indeed depict road hazards. We found 92% of user-submitted reports to match the MTurkers judgements. While our prototype was designed and tested on a specific city, our methodology is applicable to other developing cities.Comment: In Proceedings of 17th International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI 2015

A Technical Survey on Statistical Modelling and Design Methods for Crowdsourcing Quality Control

Online crowdsourcing provides a scalable and inexpensive means to collect knowledge (e.g. labels) about various types of data items (e.g. text, audio, video). However, it is also known to result in large variance in the quality of recorded responses which often cannot be directly used for training machine learning systems. To resolve this issue, a lot of work has been conducted to control the response quality such that low-quality responses cannot adversely affect the performance of the machine learning systems. Such work is referred to as the quality control for crowdsourcing. Past quality control research can be divided into two major branches: quality control mechanism design and statistical models. The first branch focuses on designing measures, thresholds, interfaces and workflows for payment, gamification, question assignment and other mechanisms that influence workers' behaviour. The second branch focuses on developing statistical models to perform effective aggregation of responses to infer correct responses. The two branches are connected as statistical models (i) provide parameter estimates to support the measure and threshold calculation, and (ii) encode modelling assumptions used to derive (theoretical) performance guarantees for the mechanisms. There are surveys regarding each branch but they lack technical details about the other branch. Our survey is the first to bridge the two branches by providing technical details on how they work together under frameworks that systematically unify crowdsourcing aspects modelled by both of them to determine the response quality. We are also the first to provide taxonomies of quality control papers based on the proposed frameworks. Finally, we specify the current limitations and the corresponding future directions for the quality control research

A Labeling Task Design for Supporting Algorithmic Needs: Facilitating Worker Diversity and Reducing AI Bias

Studies on supervised machine learning (ML) recommend involving workers from various backgrounds in training dataset labeling to reduce algorithmic bias. Moreover, sophisticated tasks for categorizing objects in images are necessary to improve ML performance, further complicating micro-tasks. This study aims to develop a task design incorporating the fair participation of people, regardless of their specific backgrounds or task's difficulty. By collaborating with 75 labelers from diverse backgrounds for 3 months, we analyzed workers' log-data and relevant narratives to identify the task's hurdles and helpers. The findings revealed that workers' decision-making tendencies varied depending on their backgrounds. We found that the community that positively helps workers and the machine's feedback perceived by workers could make people easily engaged in works. Hence, ML's bias could be expectedly mitigated. Based on these findings, we suggest an extended human-in-the-loop approach that connects labelers, machines, and communities rather than isolating individual workers.Comment: 45 pages, 4 figure

Learning-Based Procedural Content Generation

Procedural content generation (PCG) has recently become one of the hottest topics in computational intelligence and AI game researches. Among a variety of PCG techniques, search-based approaches overwhelmingly dominate PCG development at present. While SBPCG leads to promising results and successful applications, it poses a number of challenges ranging from representation to evaluation of the content being generated. In this paper, we present an alternative yet generic PCG framework, named learning-based procedure content generation (LBPCG), to provide potential solutions to several challenging problems in existing PCG techniques. By exploring and exploiting information gained in game development and public beta test via data-driven learning, our framework can generate robust content adaptable to end-user or target players on-line with minimal interruption to their experience. Furthermore, we develop enabling techniques to implement the various models required in our framework. For a proof of concept, we have developed a prototype based on the classic open source first-person shooter game, Quake. Simulation results suggest that our framework is promising in generating quality content.Comment: 13 pages, 9 figures, manuscript submitted to IEEE Transactions on Computational Intelligence and AI Games (Also a technical report, School of Computer Science, The University of Manchester