Crafting a Place for Attending to the Things of Design at CHI

Over the past two years, we have organized workshops at the CHI conference that have focused on the “Things of Design Research. The goal of these workshops is simple: to explore and develop a venue at CHI for research through design (RtD) practitioners to materially share their work with each other. RtD often centers on the making of things— artifacts, systems, services, or other knowledge in the interaction-design and human-computer interaction (CHI) research communities. Yet, over the years, we have felt that the things of design research have remained conspicuously overlooked, under-engaged with, and, for the most part, absent from the CHI conference. If RtD is to continue to develop as a research practice in the HCI community—and we want to build a community of designers doing research with and through designed objects—we need more things at CHI

Demanding by Design: Supporting Effortful Communication Practices in Close Personal Relationships

The investment of effort into personal communication can be highly meaningful to people, and has particular significance for the mediation of close relationships. This paper presents qualities of effort investment that are seen to be valuable. Furthermore, we consider how these qualities might sensitise designers of communication technologies to the meaningfulness of effort. We report a qualitative study focusing on individual descriptions of meaningful effort invested into everyday correspondence. We encapsulate our findings in the form of five qualities that characterise valued effort: discretionary investment, personal craft, focused time, responsiveness to the recipient, and challenge to a sender’s capacities. Drawing on ideas generated in brainstorming sessions, we present two illustrative concepts for new communication technologies, highlighting how our findings can guide the creation of designed artefacts

A hermeneutic inquiry into user-created personas in different Namibian locales

Persona is a tool broadly used in technology design to support communicational interactions between designers and users. Different Persona types and methods have evolved mostly in the Global North, and been partially deployed in the Global South every so often in its original User-Centred Design methodology. We postulate persona conceptualizations are expected to differ across cultures. We demonstrate this with an exploratory-case study on user-created persona co-designed with four Namibian ethnic groups: ovaHerero, Ovambo, ovaHimba and Khoisan. We follow a hermeneutic inquiry approach to discern cultural nuances from diverse human conducts. Findings reveal diverse self-representations whereby for each ethnic group results emerge in unalike fashions, viewpoints, recounts and storylines. This paper ultimately argues User-Created Persona as a potentially valid approach for pursuing cross-cultural depictions of personas that communicate cultural features and user experiences paramount to designing acceptable and gratifying technologies in dissimilar locales

The Emerging Nature of Participation in Multispecies Interaction Design

Interactive technology has become integral part of daily life for both humans and animals, with animals often interacting with technologized environments on behalf of humans. For some, animals' participation in the design process is essential to design technology that can adequately support their activities. For others, animals' inability to understand and control design activities inevitably stands in the way of multispecies participatory practices. Here, we consider the essential elements of participation within interspecies interactions and illustrate its emergence, in spite of contextual constraints and asymmetries. To move beyond anthropomorphic notions of participation, and consequent anthropocentric practices, we propose a broader participatory model based on indexical semiosis, volition and choice; and we highlight dimensions that could define inclusive participatory practices more resilient to the diversity of understandings and goals among part-taking agents, and better able to account for the contribution of diverse, multispecies agents in interaction design and beyond

Empowering Participation Within Structures of Dependency

Participatory Design (PD) seeks political change to support people's democratic control over processes, solutions, and, in general, matters of concern to them. A particular challenge remains in supporting vulnerable groups to gain power and control when they are dependent on organizations and external structures. We reflect on our five-year engagement with survivors of sex trafficking in Nepal and an anti-trafficking organization that supports the survivors. Arguing that the prevalence of deficit perspective in the setting promotes dependency and robs the survivors' agency, we sought to bring change by exploring possibilities based on the survivors' existing assets. Three configurations illuminate how our design decisions and collective exploration operate to empower participation while attending to the substantial power implicitly and explicitly manifest in existing structures. We highlight the challenges we faced, uncovering actions that PD practitioners can take, including an emphasis on collaborative entanglements, attending to contingent factors, and encouraging provisional collectives.Comment: 12 pages, 3 figures, 1 table. In Participatory Design Conference 2022: Volume 1 (pp. 75-86

Doing Things with Research through Design: With What, with Whom, and Towards What Ends?

This workshop provides a venue within CHI for research through design (RtD) practitioners to present their work and discuss how, with whom, and why it is used. Building on the success of prior RtD and design research workshops at CHI, this workshop will focus on how RtD artifacts are used, with the goal of connecting diverse works with broader methodologies in HCI and Design

It's Just My History Isn't It? Understanding smart journaling practices

Smart journals are both an emerging class of lifelogging applications and novel digital possessions, which are used to create and curate a personal record of one's life. Through an in-depth interview study of analogue and digital journaling practices, and by drawing on a wide range of research around 'technologies of memory', we address fundamental questions about how people manage and value digital records of the past. Appreciating journaling as deeply idiographic, we map a broad range of user practices and motivations and use this understanding to ground four design considerations: recognizing the motivation to account for one's life; supporting the authoring of a unique perspective and finding a place for passive tracking as a chronicle. Finally, we argue that smart journals signal a maturing orientation to issues of digital archiving