Adaptive Document Retrieval for Deep Question Answering

State-of-the-art systems in deep question answering proceed as follows: (1) an initial document retrieval selects relevant documents, which (2) are then processed by a neural network in order to extract the final answer. Yet the exact interplay between both components is poorly understood, especially concerning the number of candidate documents that should be retrieved. We show that choosing a static number of documents -- as used in prior research -- suffers from a noise-information trade-off and yields suboptimal results. As a remedy, we propose an adaptive document retrieval model. This learns the optimal candidate number for document retrieval, conditional on the size of the corpus and the query. We report extensive experimental results showing that our adaptive approach outperforms state-of-the-art methods on multiple benchmark datasets, as well as in the context of corpora with variable sizes.Comment: EMNLP 201

Follow-up question handling in the IMIX and Ritel systems: A comparative study

One of the basic topics of question answering (QA) dialogue systems is how follow-up questions should be interpreted by a QA system. In this paper, we shall discuss our experience with the IMIX and Ritel systems, for both of which a follow-up question handling scheme has been developed, and corpora have been collected. These two systems are each other's opposites in many respects: IMIX is multimodal, non-factoid, black-box QA, while Ritel is speech, factoid, keyword-based QA. Nevertheless, we will show that they are quite comparable, and that it is fruitful to examine the similarities and differences. We shall look at how the systems are composed, and how real, non-expert, users interact with the systems. We shall also provide comparisons with systems from the literature where possible, and indicate where open issues lie and in what areas existing systems may be improved. We conclude that most systems have a common architecture with a set of common subtasks, in particular detecting follow-up questions and finding referents for them. We characterise these tasks using the typical techniques used for performing them, and data from our corpora. We also identify a special type of follow-up question, the discourse question, which is asked when the user is trying to understand an answer, and propose some basic methods for handling it

Q&A Platforms Evaluated Using Butler University Q&A Intelligence Index

A new study using the Butler University Q&A Intelligence Index measures how various mobile Q&A platforms deliver quality, accurate answers in a timely manner to a broad variety of questions. Based on the results of our analysis, ChaCha led all Q&A platforms on mobile devices. Results of the study are based upon review of a large set of responses from each of the major Q&A platforms, coupled with a comparison of disparate Q&A platforms that serve answers in different ways. Our methodology included the creation of a new metric, termed the Butler University Q&A Intelligence Index, which measures the likelihood that a user can expect to receive a correct answer in a timely manner to any random question asked using natural language. We asked questions via mobile services and randomized the questions to cover both popular and long-tail knowledge requests

A Comparative analysis: QA evaluation questions versus real-world queries

This paper presents a comparative analysis of user queries to a web search engine, questions to a Q&A service (answers.com), and questions employed in question answering (QA) evaluations at TREC and CLEF. The analysis shows that user queries to search engines contain mostly content words (i.e. keywords) but lack structure words (i.e. stopwords) and capitalization. Thus, they resemble natural language input after case folding and stopword removal. In contrast, topics for QA evaluation and questions to answers.com mainly consist of fully capitalized and syntactically well-formed questions. Classification experiments using a na¨ıve Bayes classifier show that stopwords play an important role in determining the expected answer type. A classification based on stopwords is considerably more accurate (47.5% accuracy) than a classification based on all query words (40.1% accuracy) or on content words (33.9% accuracy). To simulate user input, questions are preprocessed by case folding and stopword removal. Additional classification experiments aim at reconstructing the syntactic wh-word frame of a question, i.e. the embedding of the interrogative word. Results indicate that this part of questions can be reconstructed with moderate accuracy (25.7%), but for a classification problem with a much larger number of classes compared to classifying queries by expected answer type (2096 classes vs. 130 classes). Furthermore, eliminating stopwords can lead to multiple reconstructed questions with a different or with the opposite meaning (e.g. if negations or temporal restrictions are included). In conclusion, question reconstruction from short user queries can be seen as a new realistic evaluation challenge for QA systems