830 research outputs found

    Measuring internet activity: a (selective) review of methods and metrics

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    Two Decades after the birth of the World Wide Web, more than two billion people around the world are Internet users. The digital landscape is littered with hints that the affordances of digital communications are being leveraged to transform life in profound and important ways. The reach and influence of digitally mediated activity grow by the day and touch upon all aspects of life, from health, education, and commerce to religion and governance. This trend demands that we seek answers to the biggest questions about how digitally mediated communication changes society and the role of different policies in helping or hindering the beneficial aspects of these changes. Yet despite the profusion of data the digital age has brought upon us—we now have access to a flood of information about the movements, relationships, purchasing decisions, interests, and intimate thoughts of people around the world—the distance between the great questions of the digital age and our understanding of the impact of digital communications on society remains large. A number of ongoing policy questions have emerged that beg for better empirical data and analyses upon which to base wider and more insightful perspectives on the mechanics of social, economic, and political life online. This paper seeks to describe the conceptual and practical impediments to measuring and understanding digital activity and highlights a sample of the many efforts to fill the gap between our incomplete understanding of digital life and the formidable policy questions related to developing a vibrant and healthy Internet that serves the public interest and contributes to human wellbeing. Our primary focus is on efforts to measure Internet activity, as we believe obtaining robust, accurate data is a necessary and valuable first step that will lead us closer to answering the vitally important questions of the digital realm. Even this step is challenging: the Internet is difficult to measure and monitor, and there is no simple aggregate measure of Internet activity—no GDP, no HDI. In the following section we present a framework for assessing efforts to document digital activity. The next three sections offer a summary and description of many of the ongoing projects that document digital activity, with two final sections devoted to discussion and conclusions

    The impact of Web Analytics in Web Development Process

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    Web Development and the way it’s been applied nowadays has been remarkably affected by the trend of harnessing user’s output through the implementation of Web Analytics. Under-standing the degree in which the process of web development is driven by data demands a detailed examination on topics within the area of Web Analytics and its correlations with Web Development. Accordingly, the strategically implementation of user derived, refined and ana-lyzed data is reflecting the actual incentives and goals business related with the website. Nev-ertheless, the concept of detecting the roles of individuals involved in these processes and investigating their actual roles and contribution, reflects a matter of great importance for un-veiling the actual status quo of web development processes. Therefore, a descriptive analysis of the stakeholders’ involvement who are shaping and driving the development process is em-inent. Describing the mentality and the cooperation established in the relationships of the vari-ous stakeholders combined with the competences provided from Analytic tools is providing a valuable knowledge on the phenomenon of enquiry. In this master thesis, the contemporary process of Web Development is deconstructed and through the examination of Web Analytics and the different roles of individuals involved within it. Additionally, a framework model refined from this research endeavors, that depict the stakeholders’ correlation with the pro-cesses that web development follows, is disclosed

    Harnessing Collaborative Technologies: Helping Funders Work Together Better

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    This report was produced through a joint research project of the Monitor Institute and the Foundation Center. The research included an extensive literature review on collaboration in philanthropy, detailed analysis of trends from a recent Foundation Center survey of the largest U.S. foundations, interviews with 37 leading philanthropy professionals and technology experts, and a review of over 170 online tools.The report is a story about how new tools are changing the way funders collaborate. It includes three primary sections: an introduction to emerging technologies and the changing context for philanthropic collaboration; an overview of collaborative needs and tools; and recommendations for improving the collaborative technology landscapeA "Key Findings" executive summary serves as a companion piece to this full report

    Towards reducing communication gaps in multicultural and global requirements elicitation

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    This paper focuses on the collaborative aspects of requirements elicitation, in the context of software, systems and service development. The aim is to identify and understand challenges of requirements elicitation in general and in distributed environments. We focus on human, social, and cultural factors that have an impact on communication in the requirements elicitation process. More specifically we aim to i) unfold potential cultural impediments that hamper the requirements elicitation process; ii) highlight cultural factors that should be taken into account in the requirements elicitation process in order to avoid incomplete and inconsistent requirements; and iii) make recommendations for alleviating the problems. In this paper our first step is to report on the findings of a review of the literature regarding culture in RE. The results suggest that the cultural studies in the field of RE are insufficient and thus more empirical studies are required. Secondly, we look at current solutions that are being adopted to assist in improving the cultural aspect of the requirements elicitation process. In the following step we map the identified communication gaps to the SPI Manifesto Values revealing the manifestations of the problems and finally we prescribe a set of recommendations that could be exercised and fulfilled by actors in the requirements elicitation process in order for them to improve cultural considerations in the RE process. These recommendations address the shortcomings that were identified in the literature review and mapped the Values of the SPI Manifesto. The proposals regard technologies, platforms, methods, and frameworks that are readily available. A requirements elicitation process that adopts one or a number of these proposals can help alleviate the challenges invoked by stakeholders’ cultural diversity in the RE process, thus leading to systems development and deployment that much better reflects the requirements/needs of diverse stakeholders and users

    Civil Good - A Platform For Sustainable and Inclusive Online Discussion

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    Civil Good is a website concept proposed by Alan Mandel with the goal of enabling safe, anonymous, productive, and civil discourse without the disruptive behavior and language common to much of the Internet. The goal of Civil Good is to improve the critical thinking and discussion skills of its users while combating the effects of political polarization and misinformation in society. This paper analyzes Mandel\u27s proposed concept, providing additional research to either support or refute the various features proposed, and recommendations to simplify user interactions. It also examines topics mentioned only briefly or not discussed by Mandel, such as data protection methods, the psychology of Web browsing, marketing, operational costs, legal issues, monetization options, and mobile presence

    Rulemaking 2.0: Understanding and Getting Better Public Participation

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    More than a decade after the launch of Regulations.gov, the government-wide federal online rulemaking portal, and nearly four years since the Obama Administration directed agencies to use “innovative tools and practices that create new and easier methods for public engagement,” there are still more questions than answers about what value social media and other Web 2 .0 technologies can bring to rulemaking–and about how agencies can realize that value. This report, commissioned by the IBM Center for the Business of Government, begins to provide those answers. Drawing on insights from a number of disciplines and on three years of actual experience in the Regulation Room project, CeRI researchers explain the barriers that new rulemaking participants must overcome. And they make specific recommendations for lowering these barriers using outreach strategies, information design, and choice of participation tools. Although the particular focus is public participation in the context of rulemaking, much of what is discussed here will help any government or civil society group seeking broader, better public engagement in complex policy decisions
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