How can SMEs benefit from big data? Challenges and a path forward

Big data is big news, and large companies in all sectors are making significant advances in their customer relations, product selection and development and consequent profitability through using this valuable commodity. Small and medium enterprises (SMEs) have proved themselves to be slow adopters of the new technology of big data analytics and are in danger of being left behind. In Europe, SMEs are a vital part of the economy, and the challenges they encounter need to be addressed as a matter of urgency. This paper identifies barriers to SME uptake of big data analytics and recognises their complex challenge to all stakeholders, including national and international policy makers, IT, business management and data science communities. The paper proposes a big data maturity model for SMEs as a first step towards an SME roadmap to data analytics. It considers the ‘state-of-the-art’ of IT with respect to usability and usefulness for SMEs and discusses how SMEs can overcome the barriers preventing them from adopting existing solutions. The paper then considers management perspectives and the role of maturity models in enhancing and structuring the adoption of data analytics in an organisation. The history of total quality management is reviewed to inform the core aspects of implanting a new paradigm. The paper concludes with recommendations to help SMEs develop their big data capability and enable them to continue as the engines of European industrial and business success. Copyright © 2016 John Wiley & Sons, Ltd.Peer ReviewedPostprint (author's final draft

The silver lining: cloud computing and small and medium enterprises

This paper shows how Australian businesses can get the most out of one of the biggest global innovations: information communications technology. Overview: Innovation – the successful application of new ideas – drives Australia’s productivity. Australia’s biggest innovation opportunity lies in creatively exploiting global innovations. One of the biggest of these is information and communications technology. Small and medium enterprises (SMEs) are an engine of the Australian economy. They employ two-thirds of Australian private sector workers and contribute half of Australia’s private sector GDP. Yet many SMEs have low productivity. Innovations may spread slowly to many smaller firms because they lack the capital or market intelligence that large firms can access. Online innovations – including mobile devices, e-commerce, and cloud computing – offer opportunities for firms of all sizes to become far more productive. This paper explores issues raised at a workshop run by Grattan Institute and Google on how policymakers and business can accelerate the spread of cloud computing among SMEs. It uses cloud computing – the delivery of on-demand information technology services over the Internet – as a case study for how online technologies can benefit smaller firms. Cloud computing can help level the playing field for smaller firms. It allows them to access sophisticated IT services that were previously out of reach. For example, it can allow them to manage and monitor their sales, operations and finances in real time. The cloud also offers capabilities that were previously unavailable to firms of any scale. For example, it allows multiple users to access applications or update documents at the same time from mobile devices. Cloud computing makes it easier for small firms to take new ideas to market. Firms that use cloud computing report more growth in revenue and profit than others do. But many Australian SMEs say they do not use cloud services. Many are not aware of the benefits or believe they do not have skills to capture them. Some are concerned about transition costs, data security and privacy. Networks are too slow or unreliable for cloud services in some areas of the country. Workshop participants agreed that government and industry can remove obstacles to the use of cloud computing and help SMEs capture its benefits. The industry itself should lead the education of SMEs on the case for cloud computing. Yet government can:  Choose policy settings that promote broader productivity growth and innovation;  Ensure interaction with government over the internet is the default for all businesses;  Provide an appropriate policy environment for investment in broadband networks that meet the needs of small business. Information technology’s contribution to productivity is just getting started. Small and medium enterprises should get on board

Assessment of the Linkages and Leakages in a Cloud-Based Computing Collaboration among Construction Stakeholders

The uniqueness of the construction industry can be understood in the large volumes of information in terms of paper works, processes, and communication disseminated daily. The voluminous information requires close coordination which cloud based systems offer. The aim of this research is to assess the linkages and leakages in a cloud-based computing collaboration among construction stakeholders. A purposive sampling technique was used in selecting the participants of the study. A questionnaire based instrument was distributed to eighty (80) construction stakeholder in Lagos State, Nigeria. The data collected was analyzed using SPSS v.21. Statistical tools such as frequencies, stacked bars, mean scores, factor analysis, and analysis of variance (ANOVA) were used in the study. The result of the study revealed that construction stakeholders rarely utilize cloud-based technologies for their construction processes. Construction professionals that access cloud based technologies, do so with their smart mobile phones, laptops, and tablet. The study classified the leakages that exist in the use of cloud-based technologies as securitybased factors, cloud-based infrastructure factors, and cloud-based benefits deficiency based factors. In conclusion, the study revealed that the linkages in the use of cloudbased technologies include knowledge sharing, remote access of back-office activities and engendering collaboration among construction stakeholders. It was recommended that construction stakeholders should leverage on the benefits cloud-based technologies has to offer in today’s competitive economy. Construction stakeholdersshould be adequately informed on the available cloud-based computing technologies and the additions it can bring into the construction process. Cloud computing technology vendors should improve on the security and privacy features of the platform for adequate protection of building data