Leadership Strategies for Adapting to Changes in Ontario Colleges: Tensions, Dilemmas, and Opportunities for Continuing Education Deans/Administrative Leaders

This exploratory case study explores unique leadership challenges facing Ontario college Continuing Education leaders as they navigate institutional responses to contemporary changes in the higher education landscape. Nine Ontario college deans/administrative leaders participated in semi-structured interviews that were analyzed using a modified version of constant comparative analysis. Adopting the theoretical perspectives of sensemaking and identity from an Interpretive stance, the analysis leads to the presentation of a conceptual model that represents the interpretation of these leaders’ experiences. The conceptual model that emerged from this study adopts the position that sensemaking resolves identity ambiguities and is triggered by leadership challenges. These leaders’ identities demonstrate passionate advocacy for lifelong learning; a commitment to serving their students, their communities and their teams; and a connection to provincial colleagues that counteracts a perception of local isolation. Furthermore, participants’ leadership challenges include experiences of complexity, constant change, and varying degrees of institutional marginalization. Finally, despite commonalities of identity construction and leadership challenges, there is diversity in these leaders’ approaches to their roles, as narrated in their interviews and subsequently interpreted as distinct metaphorical cameos. The study findings suggest a similarity that Continuing Education leaders may have with a “reframing” model for approaching leadership challenges in higher education. This study contributes to the field of Educational Leadership, and presents an opportunity to gain a deeper understanding of the unique challenges and opportunities that Continuing Education leaders in Ontario colleges encounter. Recommendations suggest future research that may further develop an even deeper understanding of sensemaking phenomena as applied to leadership in the higher education setting

Mechanisms Driving Digital New Venture Creation & Performance: An Insider Action Research Study of Pure Digital Entrepreneurship in EdTech

Digitisation has ushered in a new era of value creation where cross border data flows generate more economic value than traditional flows of goods. The powerful new combination of digital and traditional forms of innovation has seen several new industries branded with a ‘tech’ suffix. In the education technology sector (EdTech), which is the industry context of this research, digitisation is driving double-digit growth into a projected $240 billion industry by 2021. Yet, despite its contemporary significance, the field of entrepreneurship has paid little attention to the phenomenon of digital entrepreneurship. As several scholars observe, digitisation challenges core organising axioms of entrepreneurship, with significant implications for the new venture creation process in new sectors such as EdTech. New venture creation no longer appears to follow discrete and linear models of innovation, as spatial and temporal boundaries get compressed. Given the paradigmatic shift, this study investigates three interrelated themes. Firstly, it seeks to determine how a Pure Digital Entrepreneurship (PDE) process develops over time; and more importantly, how the journey challenges extant assumptions of the entrepreneurial process. Secondly, it strives to identify and theorise the deep structures which underlie the PDE process through mechanism-based explanations. Consequently, the study also seeks to determine the causal pathways and enablers which overtly or covertly interrelate to power new venture emergence and performance. Thirdly, it aims to offer practical guidelines for nurturing the growth of PDE ventures, and for the development of supportive ecosystems. To meet the stated objectives, this study utilises an Insider Action Research (IAR) approach to inquiry, which incorporates reflective practice, collaborative inquiry and design research for third-person knowledge production. This three-pronged approach to inquiry allows for the enactment of a PDE journey in real-time, while acquiring a holistic narrative in the ‘swampy lowlands’ of new venture creation. The findings indicate that the PDE process is differentiated by the centrality of digital artifacts in new venture ideas, which in turn result in less-bounded processes that deliver temporal efficiencies – hence, the shorter new venture creation processes than in traditional forms of entrepreneurship. Further, PDE action is defined by two interrelated events – digital product development and digital growth marketing. These events are characterised by the constant forking, merging and termination of diverse activities. Secondly, concurrent enactment and piecemeal co-creation were found to be consequential mechanisms driving temporal efficiencies in digital product development. Meanwhile, data-driven operation and flexibility combine in digital growth marketing, to form higher order mechanisms which considerably reduce the levels of task-specific and outcome uncertainties. Finally, the study finds that digital growth marketing is differentiated from traditional marketing by the critical role of algorithmic agencies in their capacity as gatekeepers. Thus, unlike traditional marketing, which emphasises customer sovereignty, digital growth marketing involves a dual focus on the needs of human and algorithmic stakeholders. Based on the findings, this research develops a pragmatic model of pure digital new venture creation and suggests critical policy guidelines for nurturing the growth of PDE ventures and ecosystems

School of Industrial and Labor Relations

Cornell University Courses of Study Vol. 92 2000/200

Strategic information systems in the digital age: Case studies on the attainment of IT-enabled enterprise agility

Ph.DDOCTOR OF PHILOSOPH