4,092 research outputs found
Confidential Information-Sharing for Automated Sustainability Benchmarks
The pressure on enterprises to manage and improve their environmental sustainability is steadily increasing. Despite the growing awareness in the IS community and business practice, current IS solutions remain in an initial state. Sustainability benchmarking is seen as a novel and effective tool in this context. However, sustainability benchmarking faces two major obstacles: First, the heterogeneity of the data requires significant pre-processing, and, second, the sensitivity of the data causes enterprises to reluctantly share this data. Our contribution is twofold: After analyzing the data input problem and identifying appropriate and available solutions, we present a secure sustainability benchmarking service (SBS) to overcome the information-sharing problem. Our service uses homomorphic encryption to protect the data during processing and differential privacy to protect against leakages from the reports. Finally, we evaluate in detail a prototypical implementation of this secure sustainability benchmarking service and illustrate its applicability in industry
2007 Annual Performance Report
Based on Irvine's Performance Assessment Framework, reports on program impact -- grantmaking, outcomes, and lessons learned -- and institutional effectiveness -- leadership, constituent feedback, and financial and organizational health
Fair Labor Association 2007 Annual Report
Assesses the progress made by companies in the move towards sustainable corporate responsibility in their labor standards. Breaks up data by company
MyEcoCost - forming the nucleus of a novel environmental accounting system: vision, prototype and way forward
The innovative software system "myEcoCost" enables to gather and communicate resource and environmental data for products and services in global value chains. The system has been developed in the consortium of the European research project myEcoCost and forms a basis of a new, highly automated environmental accounting system für companies and consumers. The prototype of the system, linked to financial accounting of companies, was developed and tested in close collaboration with large and small companies. This brochure gives a brief introduction to the vision linked to myEcoCost: a network formed by collaborative environmental accounting nodes collecting environmental data at each step in a product's value chains. It shows why better life cycle data are needed and how myEcoCost addresses and solves this problem. Furthermore, it presents options for a future upscaling of highly automated environmenal accounting for prodcuts and services
Montefiore Medical Center: Integrated Care Delivery for Vulnerable Populations
Describes a system of hospitals and community- and school-based clinics tailored to low-income patients through systemwide strategies, high-quality specialty and hospital care, and integrated care delivery via care management and information technology
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Health impact assessment and short-term medical missions: A methods study to evaluate quality of care
<p>Abstract</p> <p>Background</p> <p>Short-term medical missions (STMMs) are a well-established means of providing health care to the developing world. Despite over 250 million dollars and thousands of volunteer hours dedicated to STMMs, there is a lack of standardized evaluation to assess patient safety, quality control, and mission impact. The objective of this project is to design and implement an assessment tool that defines objective parameters of quality of care as identified by STMMs.</p> <p>Methods</p> <p>The study was conducted in 3 phases: 1) Base-need analysis to determine factors critical to the quality of STMMs, 2) Design of 5 surveys for mission personnel and patients to enable 360-degree evaluation based on factors from phase 1, and 3) Field testing of the surveys with 5 STMMs.</p> <p>Results</p> <p>An evaluation tool was created assessing 6 major and 30 minor factors identified as important to the quality of STMMs. 5 mission directors, 43 personnel, 10 local hosts, and 55 patients completed the surveys. Of the 6 major measures of quality, missions performed best in Cost (mean score 86%), and Impact (84%). The poorest performance was in Education (64%). Efficiency, Sustainability, and Preparedness showed mean scores of 76%, 77%, and 73%, respectively.</p> <p>Conclusion</p> <p>Our study provides a novel standardized tool for STMM evaluation. Use of the assessment instrument identified areas of strength and weakness of a particular mission, and delineated general trends in performance compared to other STMMs. We anticipate that the use of this tool may improve the quality of care provided by missions, and stimulate solution-sharing and scholarly discussion among missions.</p
Building best practice automotive after sales network:The Volkswagen case
This thesis aims to analyze the service operations and networks in the automotive industry as research into the automotive After Sales service network lacks the necessary fine details and industrial feedback. Its purpose is to present the insights and lessons learned from studying the After Sales service network of Volkswagen, thereby defining a roadmap for further research, and to discuss the needs of the sector. The foremost idea in defining the research question was based on the observation that the automotive After Sales business could be improved by applying and adapting principles and methods used in other industries and in the field of Business Operations research. The initial step thereafter was an extensive external and internal literature research. The key characteristics of the automotive industry in Germany, at the VW Group, at OEMs and at the wholesale level were identified and are described in chapter two. In chapter three the primary After Sales processes are described and analyzed, from the interaction with the customer to the necessary activities at wholesale and OEM level. The proposed research methodology relied on extensive external and internal research and a qualitative and quantitative approach based on structured, in-depth interviews and direct observation. The objective of the interviews was to highlight the most important activities in the service delivery operations within the network and identify the major key factors for success or failure. The best practice dealer model is described in chapter five and was subsequently abstracted and generalized so that it can be applied to other industries too. A Data Envelopment Analysis (DEA), described in chapter six, was undertaken to determine the “efficient frontier” of service operations. Key performance indicators were identified from the important elements discussed and the best practices. In order to achieve an in-depth understanding of their general business models a benchmark analysis of six companies from industrial sectors complementary to the automotive business was then carried out and is described in chapter seven. The thesis highlights the development of a “best practice” network in chapter eight. This network grasps the dynamics of After Sales activities in the light of new technological developments and the experience gained from the benchmark with other industries. The thesis closes with an evaluation of the research work
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