Confidence Estimation for Black Box Automatic Speech Recognition Systems Using Lattice Recurrent Neural Networks

Recently, there has been growth in providers of speech transcription services enabling others to leverage technology they would not normally be able to use. As a result, speech-enabled solutions have become commonplace. Their success critically relies on the quality, accuracy, and reliability of the underlying speech transcription systems. Those black box systems, however, offer limited means for quality control as only word sequences are typically available. This paper examines this limited resource scenario for confidence estimation, a measure commonly used to assess transcription reliability. In particular, it explores what other sources of word and sub-word level information available in the transcription process could be used to improve confidence scores. To encode all such information this paper extends lattice recurrent neural networks to handle sub-words. Experimental results using the IARPA OpenKWS 2016 evaluation system show that the use of additional information yields significant gains in confidence estimation accuracy. The implementation for this model can be found online.Comment: 5 pages, 8 figures, ICASSP submissio

System-independent ASR error detection and classification using Recurrent Neural Network

This paper addresses errors in continuous Automatic Speech Recognition (ASR) in two stages: error detection and error type classification. Unlike the majority of research in this field, we propose to handle the recognition errors independently from the ASR decoder. We first establish an effective set of generic features derived exclusively from the recognizer output to compensate for the absence of ASR decoder information. Then, we apply a variant Recurrent Neural Network (V-RNN) based models for error detection and error type classification. Such model learn additional information to the recognized word classification using label dependency. As a result, experiments on Multi-Genre Broadcast Media corpus have shown that the proposed generic features setup leads to achieve competitive performances, compared to state of the art systems in both tasks. Furthermore, we have shown that V-RNN trained on the proposed feature set appear to be an effective classifier for the ASR error detection with an Accuracy of 85.43%

DNN adaptation by automatic quality estimation of ASR hypotheses

In this paper we propose to exploit the automatic Quality Estimation (QE) of ASR hypotheses to perform the unsupervised adaptation of a deep neural network modeling acoustic probabilities. Our hypothesis is that significant improvements can be achieved by: i)automatically transcribing the evaluation data we are currently trying to recognise, and ii) selecting from it a subset of "good quality" instances based on the word error rate (WER) scores predicted by a QE component. To validate this hypothesis, we run several experiments on the evaluation data sets released for the CHiME-3 challenge. First, we operate in oracle conditions in which manual transcriptions of the evaluation data are available, thus allowing us to compute the "true" sentence WER. In this scenario, we perform the adaptation with variable amounts of data, which are characterised by different levels of quality. Then, we move to realistic conditions in which the manual transcriptions of the evaluation data are not available. In this case, the adaptation is performed on data selected according to the WER scores "predicted" by a QE component. Our results indicate that: i) QE predictions allow us to closely approximate the adaptation results obtained in oracle conditions, and ii) the overall ASR performance based on the proposed QE-driven adaptation method is significantly better than the strong, most recent, CHiME-3 baseline.Comment: Computer Speech & Language December 201

Automatic Quality Estimation for ASR System Combination

Recognizer Output Voting Error Reduction (ROVER) has been widely used for system combination in automatic speech recognition (ASR). In order to select the most appropriate words to insert at each position in the output transcriptions, some ROVER extensions rely on critical information such as confidence scores and other ASR decoder features. This information, which is not always available, highly depends on the decoding process and sometimes tends to over estimate the real quality of the recognized words. In this paper we propose a novel variant of ROVER that takes advantage of ASR quality estimation (QE) for ranking the transcriptions at "segment level" instead of: i) relying on confidence scores, or ii) feeding ROVER with randomly ordered hypotheses. We first introduce an effective set of features to compensate for the absence of ASR decoder information. Then, we apply QE techniques to perform accurate hypothesis ranking at segment-level before starting the fusion process. The evaluation is carried out on two different tasks, in which we respectively combine hypotheses coming from independent ASR systems and multi-microphone recordings. In both tasks, it is assumed that the ASR decoder information is not available. The proposed approach significantly outperforms standard ROVER and it is competitive with two strong oracles that e xploit prior knowledge about the real quality of the hypotheses to be combined. Compared to standard ROVER, the abs olute WER improvements in the two evaluation scenarios range from 0.5% to 7.3%

Confidence Score Based Speaker Adaptation of Conformer Speech Recognition Systems

Speaker adaptation techniques provide a powerful solution to customise automatic speech recognition (ASR) systems for individual users. Practical application of unsupervised model-based speaker adaptation techniques to data intensive end-to-end ASR systems is hindered by the scarcity of speaker-level data and performance sensitivity to transcription errors. To address these issues, a set of compact and data efficient speaker-dependent (SD) parameter representations are used to facilitate both speaker adaptive training and test-time unsupervised speaker adaptation of state-of-the-art Conformer ASR systems. The sensitivity to supervision quality is reduced using a confidence score-based selection of the less erroneous subset of speaker-level adaptation data. Two lightweight confidence score estimation modules are proposed to produce more reliable confidence scores. The data sparsity issue, which is exacerbated by data selection, is addressed by modelling the SD parameter uncertainty using Bayesian learning. Experiments on the benchmark 300-hour Switchboard and the 233-hour AMI datasets suggest that the proposed confidence score-based adaptation schemes consistently outperformed the baseline speaker-independent (SI) Conformer model and conventional non-Bayesian, point estimate-based adaptation using no speaker data selection. Similar consistent performance improvements were retained after external Transformer and LSTM language model rescoring. In particular, on the 300-hour Switchboard corpus, statistically significant WER reductions of 1.0%, 1.3%, and 1.4% absolute (9.5%, 10.9%, and 11.3% relative) were obtained over the baseline SI Conformer on the NIST Hub5'00, RT02, and RT03 evaluation sets respectively. Similar WER reductions of 2.7% and 3.3% absolute (8.9% and 10.2% relative) were also obtained on the AMI development and evaluation sets.Comment: IEEE/ACM Transactions on Audio, Speech, and Language Processin

Multi-dialect Arabic broadcast speech recognition

Dialectal Arabic speech research suffers from the lack of labelled resources and standardised orthography. There are three main challenges in dialectal Arabic speech recognition: (i) finding labelled dialectal Arabic speech data, (ii) training robust dialectal speech recognition models from limited labelled data and (iii) evaluating speech recognition for dialects with no orthographic rules. This thesis is concerned with the following three contributions: Arabic Dialect Identification: We are mainly dealing with Arabic speech without prior knowledge of the spoken dialect. Arabic dialects could be sufficiently diverse to the extent that one can argue that they are different languages rather than dialects of the same language. We have two contributions: First, we use crowdsourcing to annotate a multi-dialectal speech corpus collected from Al Jazeera TV channel. We obtained utterance level dialect labels for 57 hours of high-quality consisting of four major varieties of dialectal Arabic (DA), comprised of Egyptian, Levantine, Gulf or Arabic peninsula, North African or Moroccan from almost 1,000 hours. Second, we build an Arabic dialect identification (ADI) system. We explored two main groups of features, namely acoustic features and linguistic features. For the linguistic features, we look at a wide range of features, addressing words, characters and phonemes. With respect to acoustic features, we look at raw features such as mel-frequency cepstral coefficients combined with shifted delta cepstra (MFCC-SDC), bottleneck features and the i-vector as a latent variable. We studied both generative and discriminative classifiers, in addition to deep learning approaches, namely deep neural network (DNN) and convolutional neural network (CNN). In our work, we propose Arabic as a five class dialect challenge comprising of the previously mentioned four dialects as well as modern standard Arabic. Arabic Speech Recognition: We introduce our effort in building Arabic automatic speech recognition (ASR) and we create an open research community to advance it. This section has two main goals: First, creating a framework for Arabic ASR that is publicly available for research. We address our effort in building two multi-genre broadcast (MGB) challenges. MGB-2 focuses on broadcast news using more than 1,200 hours of speech and 130M words of text collected from the broadcast domain. MGB-3, however, focuses on dialectal multi-genre data with limited non-orthographic speech collected from YouTube, with special attention paid to transfer learning. Second, building a robust Arabic ASR system and reporting a competitive word error rate (WER) to use it as a potential benchmark to advance the state of the art in Arabic ASR. Our overall system is a combination of five acoustic models (AM): unidirectional long short term memory (LSTM), bidirectional LSTM (BLSTM), time delay neural network (TDNN), TDNN layers along with LSTM layers (TDNN-LSTM) and finally TDNN layers followed by BLSTM layers (TDNN-BLSTM). The AM is trained using purely sequence trained neural networks lattice-free maximum mutual information (LFMMI). The generated lattices are rescored using a four-gram language model (LM) and a recurrent neural network with maximum entropy (RNNME) LM. Our official WER is 13%, which has the lowest WER reported on this task. Evaluation: The third part of the thesis addresses our effort in evaluating dialectal speech with no orthographic rules. Our methods learn from multiple transcribers and align the speech hypothesis to overcome the non-orthographic aspects. Our multi-reference WER (MR-WER) approach is similar to the BLEU score used in machine translation (MT). We have also automated this process by learning different spelling variants from Twitter data. We mine automatically from a huge collection of tweets in an unsupervised fashion to build more than 11M n-to-m lexical pairs, and we propose a new evaluation metric: dialectal WER (WERd). Finally, we tried to estimate the word error rate (e-WER) with no reference transcription using decoding and language features. We show that our word error rate estimation is robust for many scenarios with and without the decoding features