Dialogue Act Modeling for Automatic Tagging and Recognition of Conversational Speech

We describe a statistical approach for modeling dialogue acts in conversational speech, i.e., speech-act-like units such as Statement, Question, Backchannel, Agreement, Disagreement, and Apology. Our model detects and predicts dialogue acts based on lexical, collocational, and prosodic cues, as well as on the discourse coherence of the dialogue act sequence. The dialogue model is based on treating the discourse structure of a conversation as a hidden Markov model and the individual dialogue acts as observations emanating from the model states. Constraints on the likely sequence of dialogue acts are modeled via a dialogue act n-gram. The statistical dialogue grammar is combined with word n-grams, decision trees, and neural networks modeling the idiosyncratic lexical and prosodic manifestations of each dialogue act. We develop a probabilistic integration of speech recognition with dialogue modeling, to improve both speech recognition and dialogue act classification accuracy. Models are trained and evaluated using a large hand-labeled database of 1,155 conversations from the Switchboard corpus of spontaneous human-to-human telephone speech. We achieved good dialogue act labeling accuracy (65% based on errorful, automatically recognized words and prosody, and 71% based on word transcripts, compared to a chance baseline accuracy of 35% and human accuracy of 84%) and a small reduction in word recognition error.Comment: 35 pages, 5 figures. Changes in copy editing (note title spelling changed

Addressee Identification In Face-to-Face Meetings

We present results on addressee identification in four-participants face-to-face meetings using Bayesian Network and Naive Bayes classifiers. First, we investigate how well the addressee of a dialogue act can be predicted based on gaze, utterance and conversational context features. Then, we explore whether information about meeting context can aid classifiers’ performances. Both classifiers perform the best when conversational context and utterance features are combined with speaker’s gaze information. The classifiers show little gain from information about meeting context

A comparison of addressee detection methods for multiparty conversations

Several algorithms have recently been proposed for recognizing addressees in a group conversational setting. These algorithms can rely on a variety of factors including previous conversational roles, gaze and type of dialogue act. Both statistical supervised machine learning algorithms as well as rule based methods have been developed. In this paper, we compare several algorithms developed for several different genres of muliparty dialogue, and propose a new synthesis algorithm that matches the performance of machine learning algorithms while maintaning the transparancy of semantically meaningfull rule-based algorithms

A data-driven approach to spoken dialog segmentation

In This Paper, We Present A Statistical Model For Spoken Dialog Segmentation That Decides The Current Phase Of The Dialog By Means Of An Automatic Classification Process. We Have Applied Our Proposal To Three Practical Conversational Systems Acting In Different Domains. The Results Of The Evaluation Show That Is Possible To Attain High Accuracy Rates In Dialog Segmentation When Using Different Sources Of Information To Represent The User Input. Our Results Indicate How The Module Proposed Can Also Improve Dialog Management By Selecting Better System Answers. The Statistical Model Developed With Human-Machine Dialog Corpora Has Been Applied In One Of Our Experiments To Human-Human Conversations And Provides A Good Baseline As Well As Insights In The Model Limitation

Access to recorded interviews: A research agenda

Recorded interviews form a rich basis for scholarly inquiry. Examples include oral histories, community memory projects, and interviews conducted for broadcast media. Emerging technologies offer the potential to radically transform the way in which recorded interviews are made accessible, but this vision will demand substantial investments from a broad range of research communities. This article reviews the present state of practice for making recorded interviews available and the state-of-the-art for key component technologies. A large number of important research issues are identified, and from that set of issues, a coherent research agenda is proposed

Recognition of Dialogue Acts in Multiparty Meetings using a Switching DBN

This paper is concerned with the automatic recognition of dialogue acts (DAs) in multiparty conversational speech. We present a joint generative model for DA recognition in which segmentation and classification of DAs are carried out in parallel. Our approach to DA recognition is based on a switching dynamic Bayesian network (DBN) architecture. This generative approach models a set of features, related to lexical content and prosody, and incorporates a weighted interpolated factored language model. The switching DBN coordinates the recognition process by integrating the component models. The factored language model, which is estimated from multiple conversational data corpora, is used in conjunction with additional task-specific language models. In conjunction with this joint generative model, we have also investigated the use of a discriminative approach, based on conditional random fields, to perform a reclassification of the segmented DAs. We have carried out experiments on the AMI corpus of multimodal meeting recordings, using both manually transcribed speech, and the output of an automatic speech recognizer, and using different configurations of the generative model. Our results indicate that the system performs well both on reference and fully automatic transcriptions. A further significant improvement in recognition accuracy is obtained by the application of the discriminative reranking approach based on conditional random fields