East Midlands FRESA targets project

Reviewed employment and skills targets in use by organisations in the East Midlands in order to inform the development of targets for the East Midlands Framework for Employment and Skills action (FRESA). Established target development process later adopted by emda for 2006 RES. Developed criteria for applying to future selection of economic performance monitoring metrics - especially for skills, based on extant best practice, such as the Treasury's 'Green Book'

Sustainable supply chain management needs sustainable logistics services. The strategic role played by logistics service providers

Purpose – The purpose of this research is to examine the concept of sustainable service co-creation in triadic business relationships in logistics and supply chain management. More companies seek to develop sustainable solutions that would not be sustainable exclusively for themselves but for the supply chain they belong to. In doing that – especially when dealing with services – they may need the external support from logistics service providers (LSPs). This paper aims to explore the innovative initiatives undertaken by LSPs in triadic relationship management with their customers and suppliers while co-creating sustainable services along the supply chain. Design/methodology/approach – To investigate the research question, a systematic literature review and empirical exploratory investigation through case study will be conducted adopting the qualitative methodology, to explore trends and evolving paradigms. Findings – A literature review conducted in this paper enriches existing literature through an integration of sustainability in a viable system approach and logistics service provision, in particular, it investigates the ways in which sustainability is achieved. It is assumed that the triadic relationship among an LSP and its customers and suppliers requires significant modifications in collaboration and an innovative approach in operating procedures. Research limitations/implications – This paper is an exploratory study and limited in its scope to an example of a relationship that focuses mainly on three actors: the supplier, the LSP and the customer. However, it could be extended in terms of numbers of case studies investigated. Practical implications – The implications arising from the literature and the empirical research offer a range of current sustainable practices in the services sector. This could be a starting point for other research and company activities. Originality/value – There is little research that addresses the issue of sustainability and logistics service providers simultaneously, hence the present paper is meant to fill the gap by providing a foundation which actors of different supply chains could use as a benchmark. This study gives evidence of how logistics services may contribute to sustainable development. Key words – sustainable supply chain management, logistics service providers, viable system approach, co-creation, business relationship managemen

Make-or-buy configurational approaches in product-service ecosystems and performance

This research examines firm boundary configurations for manufacturers' product-service offerings. We argue that the building of a product-service ecosystem through collaboration with service providers in certain types of business services can increase performance as a result of the superior knowledge-based resources coming from specialized partners. By using fuzzy set qualitative analysis on a sample of 370 multinational manufacturing enterprises (MMNEs), the results reveal that effective servitization is heterogeneous across manufacturing industries and across business service offerings. The findings indicate that most industries achieve their highest performance through collaborations with value-added service providers in two out of three of the service continuum stages (Base and Intermediate services); while keeping the development of Advanced services in-house. The results help to contextualize the best practices for implementing service business models in MMNEs by detailing which service capabilities should be retained in-house and which should be outsourced to specialized partners in various industrial contexts.Peer ReviewedPreprin

Recognising the challenge: how to realise the potential benefits of ICT use in SME’s

There is evidence to suggest that small businesses often start with innovative business ideas but fail within the first 3 years because the proprietors lack the expertise to make them thrive. In this context, it has been suggested that SMEs would benefit from support to select suitable ICTs that can help them to make the most of their business potential. Such suggestions tend to overlook a need to design a system for use of these ICTs within the context of a particular business. Technology alone solves no problems. Managers need to develop relevant expertise to exploit all the assembled resources available to them, and design of an Information System that will be experienced as useful is a prerequisite for successful development of business opportunities. While the technical aspects of e.g. data processing and storage can be consigned to a contractor, responsibility for a customer’s experience in interacting with the business cannot. It is necessary to design business processes and technologies in synergy, paying as much attention to design of effective use of ICTs as to the technologies themselves. The authors believe it is vital for the proprietors of small to medium-sized enterprises to consider what may be the unintended consequences of investment in ICTs and to devote due time and effort to development of effective systems for use

Work Organisation and Innovation

[Excerpt] Innovations in work organisation have the potential to optimise production processes in companies and improve employees’ overall experience of work. This report explores the links between innovations in work organisation – under the broader label of high performance work practices (HPWPs) – and the potential benefits for both employees and organisations. It draws on empirical evidence from case studies carried out in 13 Member States of the European Union where workplace innovations have resulted in positive outcomes

How can firms in the UK be encouraged to create more value? A discussion and review paper

This paper investigates how firms in the UK might be encouraged to create more value through strategic innovation. Our approach is an integrative one, drawing on both the extant literature - covering the value chain, innovation and the low skill/low quality equilibrium debate - and the two systematic reviews completed by the AIM Scholars - covering promising practices and networks. In the paper we argue that there are three basic strategies that firms can adopt to create more value through strategic innovation: Increasing efficiency and effectiveness through the adoption of better practices; Innovating to produce products or services that generate more revenue — through either higher prices or larger volumes — but realised while remaining at the same position in the value chain. Fundamentally changing position in the value chain and moving to a position where the products and services that are being delivered inherently generate more value. We contend that increased value is likely to be created if firms adopt one or more of these three strategies. However, adoption is likely to represent significant challenges to management. Such challenges are linked to the levels of firm competency and their ability to construct, acquire and communicate knowledge during the innovation and subsequent implementation process. Addressing these challenges form the basis of our policy and research implications

Barriers to industrial energy efficiency: a literature review

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How can agricultural interventions contribute in improving nutrition health and achieving the MDGs in least developed countries?

There are strong conceptual linkages between agricultural development and nutrition improvements which may be categorised into three main pathways: the development, own-production and market pathways. Evidence on the efficacy of these pathways is mixed with some strong, some negative and some weak impacts. These findings reflect both the importance of agriculture for nutrition and the conditionality of that importance on contextual factors. They are also the result of insufficient high quality empirical research investigating these linkages. The most effective ‘pathways’ and interventions linking agricultural change to improved nutritional outcomes change with economic growth and development, with declining importance of the development and own-production pathways and increasing importance of the market pathway. Substantial challenges in operationalizing agricultural-nutrition linkages need to be overcome to better exploit potential opportunities