Drivers and Barriers of Mobile Phone Remanufacturing Business in Indonesia: Perspectives of Retailers

Remanufacturing is deemed to be effective in reducing WEEE. Existing studies on remanufacturing mostly focus on operational issues, product acquisition, and pricing. However, some doubts about remanufacturing business arise in developing countries, where there is less regulation on remanufacturing and less environmental awareness. This study aims to investigate the prospects of remanufacturing business from the retailers' perspectives through in-depth interviews on three retailers in Surabaya, Indonesia. The main drivers for mobile phone remanufacturing business are its affordable and competitive price, big demand for popular mobile phones and high-end mobile phone, the opportunity for specification upgrade, and its suitability with the needs of Indonesian people. The main barriers for remanufacturing business are the possibility for cannibalizing new mobile phones' market share, the uncertainty of core supply, discontinuity of replacement part supply, lack of product knowledge among consumers and retailers, hesitation of retailers to sell remanufactured products, and lack of strict and clear regulations about remanufacturing business. Findings of this study provide insights to prospective mobile phone remanufacturers of what needs to be tackled to start a prosperous business. On the theoretical side, it provides complementary knowledge to existing studies that have been conducted mostly on countries that have higher environmental awareness

Operations Management of Logistics and Supply Chain: Issues and Directions

There has been consensus that logistics as well as supply chain management is a vital research field, yet with few literature reviews on this topic. This paper sets out to propose some hot issues in the current research, through a review of related literature from the perspective of operations management. In addition, we generate some insights and future research directions in this field

The design of green supply chains under carbon policies: A literature review of quantitative models

Carbon footprinting of products and services is getting increasing attention due to the growing emphasis on carbon related policies in many countries. As a result, many enterprises are focusing on the design of green supply chains (GSCs) with research on supply chains (SCs) focused not only on cost efficiency, but also on its environmental consequences. The review presented in this paper focuses on the implications of carbon policies on SCs. The concept of content analysis is used to retrieve and analyze the information regarding drivers (carbon policies), actors (for example, manufacturers and retailers), methodologies (mathematical modeling techniques), decision-making contexts (such as, facility location and order quantity), and emission reduction opportunities. The review shows a lack of emissions analysis of SCs that face carbon policies in different countries. The research also focuses on the design of carbon policies for emissions reduction in different operating situations. Some possible research directions are also discussed at the end of this review.A NPRP award NPRP No.5-1284-5-198 from the Qatar National Research Fund (a member of The Qatar Foundation).Scopu

판매촉진을 도입한 수요 불확실성 재고관리 모형

학위논문 (박사) -- 서울대학교 대학원 : 공과대학 산업공학과, 2020. 8. 문일경.As the globalization of markets accelerates competition among companies, sales promotion, which refers to short-term incentives promoting sales of products or services, plays a prominent role. Although there are various types of sales promotions, such as price reduction, buy-x-get-y-free, and trade-in program, the common purpose is to induce the purchase of customers by offering benefits. This successful strategy has caught the attention of researchers, including operations management and supply chain management. Thus, various studies have been conducted to examine strategies for ongoing operations and to demonstrate the effects of the sales promotion, which are based on the strategic level. However, research at the tactical or operational level has been conducted insufficiently. This dissertation examines the inventory models considering (i) markdown sale, (ii) buy one get one free (BOGO), and (iii) trade-in program. First, the newsvendor model is considered. By introducing the decision variable, which represents the start time of markdown sale, the retailer can obtain the optimal combination of the start time of a markdown sale and an order quantity. Under certain conditions in a decentralized system, however, the start time of a markdown sale where the retailer obtains the highest profit is the least profitable for the manufacturer. To avoid irrational ordering behavior by a retailer against a manufacturer, a revenue-sharing contract is proposed. Second, the mobile application, ``My Own Refrigerator'', is considered in the inventory model. It enables customers to store BOGO products in their virtual storage for later use. That is, customers can drop by the store to pick up the extra freebies in the future. The promotion involves a high degree of uncertainty regarding the revisiting date because customers who buy the product do not need to take both products on the day of purchase. To deal with this uncertainty, we propose a robust multiperiod inventory model by addressing the approximation of a multistage stochastic optimization model. Third, the trade-in program is considered. It is one of the sales promotions that companies collect used old-generation products from customers and provide them with new-generation products at a discount price. It also helps to acquire the additional products which are required for the refurbishment service. A multiperiod stochastic inventory model based on the closed-loop supply chain system is proposed by incorporating the trade-in program and refurbishment service simultaneously. The stochastic optimization model is approximated to the robust counterpart, which features a deterministic second-order cone program.시장의 세계화에 따른 기업 간의 경쟁이 가속화됨에 따라, 단기 인센티브를 통해 고객의 제품 또는 서비스 구매를 유도하는 판매촉진의 역할이 중요해졌다. 가격 인하, 행사상품 증정, 트레이드인프로그램과 같은 다양한 유형의 판매촉진 전략이 존재하지만, 공통된 주요 목적은 기업이 고객에게 혜택을 제공하여 고객의 수요를 증대시키는 것이다. 판매촉진의 성공적인 전략은 경영과학 또는 공급망관리 분야를 포함한 관련 학계의 관심을 이끌었다. 지속적인 운영을 위한 전략을 검토하고 전략적 수준 계획을 기반으로 하는 판매 촉진의 효과를 입증하기 위한 다양한 연구가 수행되었습니다. 하지만 운영 수준의 소매업체 입장에서의 연구는 미흡한 실정이다. 본 논문에서는 (i) 마크 다운 (ii) buy one get one free (BOGO), 및 (iii) 트레이드인프로그램을 고려한 재고관리모형을 다룬다. 먼저, 신문가판원 모형에 마크 다운 시작 시점을 나타내는 결정 변수를 도입하여 최적의 마크 다운 시작 시점과 주문량의 조합을 제공하는 모형을 제안한다. 분산 시스템의 특정 조건에서는 소매업자가 가장 높은 이익을 얻는 시점이 제조업자에게 낮은 수익성을 야기할 수 있다. 따라서 본 연구는 제조업자에 대한 소매업자의 비합리적 주문을 막기 위한 이익분배계약을 제안한다. 이익분배계약을 통한 중앙집권화 시스템은 분산 시스템에서 얻은 이익에 비해 소매업자와 제조업자의 이익을 향상시킴을 수치실험을 통해 확인하였다. 둘째, 모바일 어플리케이션 ``나만의 냉장고''를 고려한 재고모형을 고려한다. 이 앱을 통해 BOGO 행사제품을 구매한 고객은 증정품을 구매 당일 날 가져가지 않고 미래에 재방문하여 수령할 수 있는 혜택을 받는다. 하지만 소매업자 입장에서는 고객이 증정품을 언제 수령해 갈 지에 대한 불확실성이 존재하며 이는 기존의 재고관리 운영방식에는 한계점이 있음을 시사한다. 본 연구에서는 고객의 재방문에 대한 불확실성을 고려한 복수기간 추계계획 재고모형을 수립하며 이를 효율적으로 계산하기 위한 강건최적화 모형으로 근사화하였다. 셋째, 리퍼서비스와 트레이드인프로그램을 고려한 폐회로 공급망 시스템 기반의 복수기간 재고관리모형을 제안한다. 신세대 제품, 리퍼서비스 및 트레이드인프로그램에 대한 세 가지 유형의 불확실한 수요에 대한 상관관계를 반영함에 따라 복수기간 추계계획 재고모형이 수립된다. 복수기간 추계계획 재고모형의 계산이 어렵다는 한계를 극복하고자 강건최적화 모형으로 근사화하였다.Chapter 1 Introduction 1 1.1 Sales promotion 1 1.2 Inventory management 3 1.3 Research motivations 6 1.4 Research contents and contributions 8 1.5 Outline of the dissertation 10 Chapter 2 Optimal Start Time of a Markdown Sale Under a Two-Echelon Inventory System 11 2.1 Introduction and literature review 11 2.2 Problem description 17 2.3 Analysis of the decentralized system 21 2.3.1 Newsvendor model for a retailer 21 2.3.2 Solution procedure for an optimal combination of the start time of the markdown sale and the order quantity 25 2.3.3 Profi t function of a manufacturer 25 2.3.4 Numerical experiments of the decentralized system 27 2.4 Analysis of a centralized system 35 2.4.1 Revenue-sharing contract 35 2.4.2 Numerical experiments of the centralized system 38 2.5 Summary 40 2.5.1 Managerial insights 41 Chapter 3 Robust Multiperiod Inventory Model with a New Type of Buy One Get One Promotion: "My Own Refrigerator" 43 3.1 Introduction and literature review 43 3.2 Problem description 51 3.2.1 Demand modeling 52 3.2.2 Sequences of the ordering decision 54 3.3 Mathematical formulation of the IMMOR 56 3.3.1 Mathematical formulation of the IMMOR under the deterministic demand 58 3.3.2 Mathematical formulation of the IMMOR under the stochastic demand 58 3.3.3 Distributionally robust optimization approach for the IMMOR 60 3.4 Computational experiments 76 3.4.1 Experiment 1: tractability of the RIMMOR 77 3.4.2 Experiment 2: robustness of the RIMMOR 78 3.4.3 Experiment 3: e ect of duration of the expiry date under the different customers' revisiting propensities 78 3.5 Summary 83 3.5.1 Managerial insights 83 Chapter 4 Robust Multiperiod Inventory Model Considering Refurbishment Service and Trade-in Program 85 4.1 Introduction 85 4.2 Literature review 91 4.2.1 Effects of the trade-in program and strategic-level decisions for the trade-in program 91 4.2.2 Inventory or lot-sizing model in a closed-loop supply chain system 94 4.2.3 Distinctive features of this research 97 4.3 Problem description 100 4.3.1 Demand modeling 103 4.3.2 Decision of the inventory manager 105 4.4 Mathematical formulation 108 4.4.1 Mathematical formulation of the IMRSTIP under the deterministic demand model 108 4.4.2 Mathematical formulation of the IMRSTIP under the stochastic demand model 110 4.4.3 Distributionally robust optimization approach for the IMRSTIP 111 4.5 Computational experiments 125 4.5.1 Demand process 125 4.5.2 Experiment 1: tractability of the RIMRSTIP 128 4.5.3 Experiment 2: approximation error from the expected value given perfect information 129 4.5.4 Experiment 3: protection against realized uncertain factors 130 4.5.5 Experiment 4: di erences between modeling demands from VARMA and ARMA 131 4.5.6 Experiments 5 and 6: comparisons of backlogged refurbishment service with or without trade-in program 133 4.6 Summary 136 Chapter 5 Conclusions 138 5.1 Summary 138 5.2 Future research 140 Bibliography 142 Chapter A 160 A.1 160 A.2 163 A.3 163 A.4 164 A.5 165 A.6 166 Chapter B 168 B.1 168 B.2 171 B.3 172 Chapter C 174 C.1 174 C.2 174 국문초록 179Docto

How the reverse supply chain impacts the firm’s financial performance : a manufacturer's perspective

Purpose Although manufacturers have traditionally viewed reverse supply chain (RSC) activities as a costly nuisance, more recent research has found that the RSC can contribute to the firm’s financial performance. The purpose of this paper is to identify how the RSC can contribute to the firm’s financial performance and examine the exogenous contingency factors decisive for the contribution’s size. Because the exogenous factors are outside the control of the firm’s operations and supply chain management, the factors influence the RSC’s financial contribution irrespective of managerial policies and design decisions. Design/methodology/approach The paper applies a systematic literature review using the sequence of planning the review, searching and screening literature, extracting information from the selected literature, and synthesizing and analyzing findings. In total, 112 papers were included. Findings The study has identified 15 distinct opportunities for RSC-contribution to the firm’s financial performance. The study has identified 56 contingency factors. These are related to market segmentation, customer behavior, product design, and the firm’s distributor network. The study includes an interrelationship network between factors and the RSC’s contribution. Practical implications For managers, the paper shows how the RSC can increase the firm’s financial performance and which contingency factors determine whether operating a RSC will be financially viable if implemented. Originality/value While extant literature includes several reviews about RSC-related managerial policies and design decisions, this paper contains the very first collection of RSC-contribution opportunities available to manufacturers as well as the first review of exogenous contingency factors

A systematic review of decision-making in remanufacturing

Potential benefits have made remanufacturing attractive over the last decade. Nevertheless, the complexity and uncertainties associated with the process of managing returned products make remanufacturing challenging. Since this process involves enormous decision-making practices, various methods/techniques have been developed. This review is to specify the current challenges and opportunities for decision-making in remanufacturing. To achieve this, we perform a systematic review over decision-making in remanufacturing by classifying decisions into different managerial levels and areas. Adopting a systematic approach which provides a repeatable, transparent and scientific process, 241 key articles have been identified following a multi-stage review process. Our review indicates that most studies focuses on strategic-level(48%) and tactical-level (34%)with only 5% focusing on operational-level and the rest on two levels(13%). Regarding decision-making methods, most studies propose mathematical models (60%) followed by analytical models (31%). Furthermore, only 36% of the studies address uncertainties in which stochastic approach is mostly applied. A total of 21 knowledge gaps are highlighted to direct future research work