Competitive intelligence practices in Brazil : an exploratory study

Competitive intelligence (CI) as a strategic management tool is essential for organisations in developing countries. This article provides an overview of the current state of CI in Brazil. A questionnaire survey methodology was used where questionnaires were administered to CI professionals in organisations in Brazil. Only 46.1 per cent of the organisations indicated that they cope above average with changes in the external environment and the majority of the respondents strongly agreed that the CI function assists to quantify/ qualify strategic choices. The respondents do not use sophisticated analytical techniques to analyse data. It is recommended that organisations in Brazil should seek to engage proactively with the global environment by revising their strategic priorities. They need to redress critical competitiveness issues, most notably the establishment of the CI function as a strategic tool.http://www.journals.co.za/ej/ejour_mousaion.htmlhttp://www.unisa.ac.za/default.asp?Cmd=ViewContent&ContentID=201292015-07-30am201

Investigating the competitive intelligence practices of Peruvian fresh grapes exporters

This paper reports an empirical study of Peruvian fresh grapes exporters with the aim of delineating the behavioral and operational typology of their competitive intelligence practices. Cluster analysis was used as an exploratory tool to determine the correlation, if any, between the size of the company, grapes exports share of total exports, the percentage of the Red Globe variety in total grapes exports and the size of the grape farm with the typology and the average price received at export between August 2016 and July 2017. The behavioral and operational typology of competitive intelligence practices model, developed by Wright et al, (2012), was used. The findings reveal that exporters have a positive behavior towards competitive intelligence practices, but cannot make good use of them due to a lack of knowledge, and deficiencies in organization and in technological and IT systems support. As 37 companies participated in this experiment, this study could be extended to all non-traditional Peruvian agricultural exports. It has been possible to identify areas where changes are needed to enable these exporters to perform at a higher level of competence. In addition, it appeared that a slightly higher level of attitude and IT systems support pays off as medium-sized companies achieved a higher price per ton compared to big companies. This study is the first to present a typology of competitive intelligence practices in Peru and is one of the very first to study competitive intelligence in this country and agriculture

Competitive intelligence practice in liquor retailing: evidence from a longitudinal case analysis

Competitive intelligence (CI) is a vital tool for any company to survive and remain competitive in today’s hypercompetitive and uncertain business environment. The purpose of the current study is to investigate the use of competitive intelligence (CI) in liquor retailing in the USA. An exploratory single longitudinal case study was performed through observation and semi-structured interviews plus examining documents from secondary sources in two phases. Content analysis was used for the data analysis. Regardless of the small size of the company, the owner has an active attitude towards monitoring competition by using various sources of information and converting it into intelligence for making sound decisions for both short-term and long-term competitiveness. Also, the central role of the owner in the CI process has been verified. This study responds to calls for more case studies in the field and is the first one to explore CI in the liquor retailing ecosystem by using a longitudinal case study. In general studies of CI in retailing are limited. It has clear value to CI practices for retailers in the US and in general

Achieving the next level of Growth through Competitive Intelligence Practices: An Exploratory Study of Romanian

The paper explores the tool of Competitive Intelligence (CI) as an effective method of building one’s capability and focus and illustrates the benefits of gathering competitive intelligence by applying it on the top technology services firms in India. These results are then analysed in the light of the responses to the questionnaire administered to the selected three Romanian Offshore technology services providers. The study revolves around the key assumption that there is a set of factors common to all industry players whether in India or Romania, so it would be vital to collect information about how do these global competitors perceive their external environment and what strategies are they planning to adopt in order to grow in these competitive scenario. Given the growth targets set by these Romanian firms over the next five years and given the fact that there is no formal practice of gathering CI, the study recommends strategies for these Romanian players and builds a case for developing a Competitive Intelligence Plan by these firms in order to make the most of their capabilities and stay competitive

AN EMPIRICAL ANALYSIS OF CUSTOMER SATISFACTION WITH MOBILE NETWORK SERVICE FOR COMPETITIVE BUSINESS ADVANTAGE

Positioning for effective competitive advantage requires taking actions informed by the result of business data analysis. Business Intelligence provides the platform with which Information and knowledge is used to improve business operation. This exploratory study examines customer satisfaction as the basis of competitive advantage enjoyed by information network service providers and those responsible for decision making in related organizations. The aim is to statistically analyse data and complement this with Text mining, in order to have an holistic way of drawing inferences from both structured and unstructured data for the purpose of decision making. Two method of analysis were used to find the level of customer satisfaction. They include, descriptive method, which involves the use of SPSS15.0 and K-means clustering algorithm used to mine the unstructured part of the data gathering instrument (questionnaire). Questionnaire is used as the primary means of data gathering. The finding of this study reveal that competitive intelligence related inferences bring about a better customer service relationship between the network service providers and their customers and therefore improve the profits of the organizations involved

Quality modeling in electronic healthcare: a study of mHealth Service

Information and communication technologies (ICTs) have the potential to radically transform health services in developing countries. Among various ICT driven health platforms, mobile health is the most promising one because of its widespread penetration and cost effective services. This paper aims to examine Quality Modeling in Electronic Healthcare by using PLS based SEM

What Determines Leadership Style?

This project examines selected traits valued in friends by educated individuals, and it seeks to determine if these valued traits vary by gender, race, and generational cohort. A literature review reveals that variations in leadership attributes are evident among these traits. In order to test the broad applicability of this literature, data were taken from the General Social Survey (GSS). The key analyses center on correlations between gender, race, and cohort, on the one hand, and the selected valued traits identified with effective leadership on the other. In some cases, the literature yields weak hypotheses, and in other cases the research is solely exploratory. According to leadership expert Peter Northouse, the personal traits of intelligence, integrity, and sociability are closely tied to effective leadership. This project examines the influence of gender, race, and cohort on how much these traits are valued. The findings of this project have potential usefulness for organizations to better understand how these three leadership traits are associated with gender, race, and age—perhaps ultimately influencing how organizations train and view their managers

Technology, governance, and a sustainability model for small and medium-sized towns in Europe

New and cutting-edge technologies causing deep changes in societies, playing the role of game modifiers, and having a significant impact on global markets in small and medium-sized towns in Europe (SMSTEs) are the focus of this research. In this context, an analysis was carried out to identify the main dimensions of a model for promoting innovation in SMSTEs. The literature review on the main dimensions boosting the innovation in SMSTEs and the methodological approach was the application of a survey directed to experts on this issue. The findings from the literature review reflect that technologies, governance, and sustainability dimensions are enablers of SMSTEs’ innovation, and based on the results of the survey, a model was implemented to boost innovation, being this the major add-on of this research.info:eu-repo/semantics/publishedVersio