Information seeking retrieval, reading and storing behaviour of library users

In the interest of digital libraries, it is advisable that designers be aware of the potential behaviour of the users of such a system. There are two distinct parts under investigation, the interaction between traditional libraries involving the seeking and retrieval of relevant material, and the reading and storage behaviours ensuing. Through this analysis, the findings could be incorporated into digital library facilities. There has been copious amounts of research on information seeking leading to the development of behavioural models to describe the process. Often research on the information seeking practices of individuals is based on the task and field of study. The information seeking model, presented by Ellis et al. (1993), characterises the format of this study where it is used to compare various research on the information seeking practices of groups of people (from academics to professionals). It is found that, although researchers do make use of library facilities, they tend to rely heavily on their own collections and primarily use the library as a source for previously identified information, browsing and interloan. It was found that there are significant differences in user behaviour between the groups analysed. When looking at the reading and storage of material it was hard to draw conclusions, due to the lack of substantial research and information on the topic. However, through the use of reading strategies, a general idea on how readers behave can be developed. Designers of digital libraries can benefit from the guidelines presented here to better understand their audience

eRes: Innovative E-learning with E-resources

There has been an explosion in the use of electronic resources by students; this existing high usage of e-resources will be intensified as virtual learning environments (VLEs) become the primary means of interaction between students and universities. The challenge facing academic libraries is to provide appropriate resources in electronic form and through interfaces meeting the expectations of the Digital Natives. This paper examines the marketplace for e-books and reports on Bournemouth University’s innovative response to this challenge: leading a national tender not only for general collections of e-books, but also for bespoke subject collections; integrating existing resources into the VLE and creating new resources; exploiting the VLE and federated search technology. It also reports on Bournemouth’s current Higher Education Academy-funded pathfinder project, Innovative E-Learning with E-Resources (eRes), to develop innovative pedagogic frameworks and an e-reading strategy

Redesigning Information Resources for Digital Natives

The influx of Digital Natives into higher education, combined with the introduction of virtual learning environments as the primary means of interaction between students and universities, will have a transformational effect on learning and on library services. This paper examines the e-book market-place and the main UK responses to it (the Southern Universities Purchasing Consortium’s tender and the JISC E-Books Observatory project). Within this context the innovative measures already taken by Bournemouth University are discussed, as are plans to develop innovative pedagogic frameworks and an e-reading strategy through a Higher Education Academy-funded pathfinder project, Innovative E-Learning with E-Resources (eRes)

The effect of dyslexia on information retrieval: A pilot study

Purpose – The purpose of the paper is to resolve a gap in our knowledge of how people with dyslexia interact with Information Retrieval (IR) systems, specifically an understanding of their information searching behaviour. Very little research has been undertaken with this particular user group, and given the size of the group (an estimated 10% of the population) this lack of knowledge needs to be addressed. Design/Methodology/Approach - We use elements of the dyslexia cognitive profile to design a logging system recording the difference between two sets of participants: dyslexic and control users. We use a standard Okapi interface together with two standard TREC topics in order to record the information searching behaviour of these users. We gather evidence from various sources, including quantitative information on search logs, together with qualitative information from interviews and questionnaires. We record variables on queries, documents, relevance assessments and sessions in the search logs. We use this evidence to examine the difference in searching between the two sets of users, in order to understand the effect of dyslexia on the information searching behaviour. A topic analysis is also conducted on the quantitative data to show any effect on the results from the information need. Research limitations/implications – As this is a pilot study, only 10 participants were recruited for the study, 5 for each user group. Due to ethical issues, the number of topics per search was restricted to one topic only. The study shows that the methodology applied is useful for distinguishing between the two user groups, taking into account differences between topic. We outline further research on the back of this pilot study in four main areas. A different approach from the proposed methodology is needed to measure the effect on query variables, which takes account of topic variation. More details on users are needed such as reading abilities, speed of language processing and working memory to distinguish the user groups. Effect of topic on search interaction must be measured in order to record the potential impact on the dyslexic user group. Work is needed on relevance assessment and effect on precision and recall for users who may not read many documents. Findings – Using the log data, we establish the differences in information searching behaviour of control and dyslexic users i.e. in the way the two groups interact with Okapi, and that qualitative information collected (such as experience etc) may not be able to account for these differences. Evidence from query variables was unable to distinguish between groups, but differences on topic for the same variables were recorded. Users who view more documents tended to judge more documents as being relevant, either in terms of the user group or topic. Session data indicated that there may be an important difference between the number of iterations used in a search between the user groups, as there may be little effect from the topic on this variable. Originality/Value – This is the first study of the effect of dyslexia on information search behaviour, and provides some evidence to take the field forward

A driving simulator study to explore the effects of text size on the visual demand of in-vehicle displays

Modern vehicles increasingly utilise a large display within the centre console, often with touchscreen capability, to enable access to a wide range of driving and non-driving-related functionality. The text provided on such displays can vary considerably in size, yet little is known about the effects of different text dimensions on how drivers visually sample the interface while driving and the potential implications for driving performance and user acceptance. A study is described in which sixteen people drove motorway routes in a medium-fidelity simulator and were asked to read text of varying sizes (9 mm, 8 mm, 6.5 mm, 5 mm, or 4 mm) from a central in-vehicle display. Pseudo-text was used as a stimulus to ensure that participants scanned the text in a consistent fashion that was unaffected by comprehension. There was no evidence of an effect of text size on the total time spent glancing at the display, but significant differences arose regarding how glances were distributed. Specifically, larger text sizes were associated with a high number of relatively short glances, whereas smaller text led to a smaller number of long glances. No differences were found in driving performance measures (speed, lateral lane position). Drivers overwhelmingly preferred the ‘compromise’ text sizes (6.5 mm and 8 mm). Results are discussed in relation to the development of large touchscreens within vehicles

The imperial war museum’s social interpretation project

This report represents the output from research undertaken by University of Salford and MTM London as part of the joint Digital R&D Fund for Arts and Culture, operated by Nesta, Arts Council England and the AHRC. University of Salford and MTM London received funding from the programme to act as researchers on the Social Interpretation (SI) project, which was led by the Imperial War Museum (IWM) and their technical partners, The Centre for Digital Humanities, University College London, Knowledge Integration, and Gooii. The project was carried out between October 2011 and October 2012

The study of probability model for compound similarity searching

Information Retrieval or IR system main task is to retrieve relevant documents according to the users query. One of IR most popular retrieval model is the Vector Space Model. This model assumes relevance based on similarity, which is defined as the distance between query and document in the concept space. All currently existing chemical compound database systems have adapt the vector space model to calculate the similarity of a database entry to a query compound. However, it assumes that fragments represented by the bits are independent of one another, which is not necessarily true. Hence, the possibility of applying another IR model is explored, which is the Probabilistic Model, for chemical compound searching. This model estimates the probabilities of a chemical structure to have the same bioactivity as a target compound. It is envisioned that by ranking chemical structures in decreasing order of their probability of relevance to the query structure, the effectiveness of a molecular similarity searching system can be increased. Both fragment dependencies and independencies assumption are taken into consideration in achieving improvement towards compound similarity searching system. After conducting a series of simulated similarity searching, it is concluded that PM approaches really did perform better than the existing similarity searching. It gave better result in all evaluation criteria to confirm this statement. In terms of which probability model performs better, the BD model shown improvement over the BIR model

Evaluating usability of e-commerce sites by tracking eye movements

The majority of existing e-commerce design guidelines has been derived by conducting heuristic evaluations, without reporting the involvement of the users themselves. This research provides clarification on a number of existing web design guidelines for e-commerce sites based on empirical studies with users. Four studies were conducted and each study focused on a specific set of design guidelines as found in the literature. A combined qualitative and quantitative approach has been used, including a state-of-the-art technique, eye tracking. The eye movement data were complemented by user-profile data elicited through background questionnaires and user-perception data as captured through semi-structured interviews. The first study investigated users’ initial impressions of homepages of e-commerce sites. The second study examined users’ adaptability to persistent or varied placement of design elements. The third and fourth studies explored the effect of the presentation format of e-commerce web pages: the first in terms of the proportion of images, and the second in terms of how key icons related to an e-commerce transaction were presented. On the whole, the results of the studies corroborated existing design guidelines, but they also identified potential refinements. The thesis contributes both methodologically and empirically to Human-Computer Interaction. The combined methodological approach enables insight into the user experience that spans behavioural aspects such as visual search behaviour and visual search performance data, and subjective aspects such as user expectations and preferences. The empirical outcomes amplify the design guidelines from a user’s perspective