Increasing MOOC completion rates through social interactions: a recommendation system

International audienceE-learning research shows students who interact with their peers are less likely to drop out from a course, but is this applicable to MOOCs? This paper examines MOOC attrition issues and how encouraging social interactions can address them: using data from 4 sessions of the GdP MOOC, a popular Project Management MOOC, we confirm that students displaying a high level of social interaction succeed more than those who don't. We successively explore two approaches fostering social interactions: 1) in MOOC GdP5, we give access to private group forums, testing various group types and sizes, 2) in MOOC GdP6, we implement a recommendation system, suggesting relevant chat contacts using demographic and progression criteria. This papers presents our preliminary findings

The OpenupEd quality label: benchmarks for MOOCs

In this paper we report on the development of the OpenupEd Quality Label, a self-assessment and review quality assurance process for the new European OpenupEd portal (www.openuped.eu) for MOOCs (massive open online courses). This process is focused on benchmark statements that seek to capture good practice, both at the level of the institution and at the level of individual courses. The benchmark statements for MOOCs are derived from benchmarks produced by the E xcellence e learning quality projects (E-xcellencelabel.eadtu.eu/). A process of self-assessment and review is intended to encourage quality enhancement, captured in an action plan. We suggest that a quality label for MOOCs will benefit all MOOC stakeholders

Understanding Communication Patterns in MOOCs: Combining Data Mining and qualitative methods

Massive Open Online Courses (MOOCs) offer unprecedented opportunities to learn at scale. Within a few years, the phenomenon of crowd-based learning has gained enormous popularity with millions of learners across the globe participating in courses ranging from Popular Music to Astrophysics. They have captured the imaginations of many, attracting significant media attention - with The New York Times naming 2012 "The Year of the MOOC." For those engaged in learning analytics and educational data mining, MOOCs have provided an exciting opportunity to develop innovative methodologies that harness big data in education.Comment: Preprint of a chapter to appear in "Data Mining and Learning Analytics: Applications in Educational Research

An investigation into the perspectives of providers and learners on MOOC accessibility

An effective open eLearning environment should consider the target learner’s abilities, learning goals, where learning takes place, and which specific device(s) the learner uses. MOOC platforms struggle to take these factors into account and typically are not accessible, inhibiting access to environments that are intended to be open to all. A series of research initiatives are described that are intended to benefit MOOC providers in achieving greater accessibility and disabled learners to improve their lifelong learning and re-skilling. In this paper, we first outline the rationale, the research questions, and the methodology. The research approach includes interviews, online surveys and a MOOC accessibility audit; we also include factors such the risk management of the research programme and ethical considerations when conducting research with vulnerable learners. Preliminary results are presented from interviews with providers and experts and from analysis of surveys of learners. Finally, we outline the future research opportunities. This paper is framed within the context of the Doctoral Consortium organised at the TEEM'17 conference

Quality Frameworks for MOOCs

The hype surrounding MOOCs has been tempered by scepticism about the quality of MOOCs. The possible flaws of MOOCs include the quality of the pedagogies employed, low completion rates and a failure to deliver on the promise of inclusive and equitable quality education for all. On the other hand, MOOCs that have given a boost to open and online education have become a symbol of a larger modernisation agenda for universities, and are perceived as tools for universities to improve the quality of blended and online education—both in degree education and Continuous Professional Development. MOOC provision is also much more open to external scrutiny as part of a stronger globalising higher education market. This has important consequences for quality frameworks and quality processes that go beyond the individual MOOC. In this context, different quality approaches are discussed including possible measures at different levels and the tension between product and process models. Two case studies are described: one at the institutional level (The Open University) and one at a MOOC platform level (FutureLearn) and how they intertwine is discussed. The importance of a national or international quality framework which carries with it a certification or label is illustrated with the OpenupEd Quality label. Both the label itself and its practical use are described in detail. The examples will illustrate that MOOCs require quality assurance processes tailored to e-learning and open education, embedded in institutional frameworks. The increasing unbundling of educational services may require additional quality processes

Does a Peer Recommender Foster Students' Engagement in MOOCs?

International audienceOverall the social capital of MOOCs is under-exploited. For most students in MOOCs, autonomous learning often means learning alone. Students interested in adding a social dimension to their learning can browse discussion threads, join social medias and may decide to message other students… but usually in a random way. This common isolation might be a contributing factor on student attrition rate and on their general learning experience. To foster learners' persistence in MOOCs, we propose to enhance the MOOC experience with a recommender which provides each student with an individual list of rich-potential contacts, created in real-time on the basis of their own profile and activities. This paper describes a controlled study conducted from Sept. to Nov. 2015 during a MOOC on Project Management. A recommender panel was integrated to the users' interface and allowed to manage contacts, send them an instant message or consult their profile. The population (N = 8,673) was randomly split into 2 parts: a control group, without any recommendations, and an experimental group in which students could choose to activate and use the recommender. After having demonstrated that these populations were similar up to the activation of the recommender, we evaluate the effect of the recommender on the basis of four pillars of learners' persistence: attendance, completion, success and participation. Results suggest that the recommender improved all these four factors: students were much more likely to persist and engage in the MOOC if they received recommendations than if they did not

Comparison of Online and Onsite Students’ Learning Outcomes and Experiences in a Massively Open Online Course in China

This paper compares the achievements and learning experiences of onsite and online students participating in a Massively Open Online Course (MOOC) in China. Altogether 192 Chinese students learned face-to-face, and another 311 Chinese learners participated online. In regard to learning performance, onsite learners had a lower attrition rate than the online students. However, for learners who had completed all their learning assignments, no significant difference was detected between the onsite and online participants’ average assignment scores, and they were equally likely to win two of the learning awards. As to their learning experiences, there was also no significant difference between the online and onsite students’ ratings of technology quality and usability, instructional content, and the design of learning assessment. Students also reported the challenges that they had encountered and provided suggestions to improve their learning experiences. At the end of the paper, lessons learned from running the MOOC are discussed. Findings from this first empirical study on a Chinese MOOC informs researchers and practitioners interested in introducing MOOCs to Chinese students

How are higher education institutions dealing with openness?. A survey of practices, beliefs, and strategies in five European countries

Open Education is on the agenda of half of the surveyed Higher Education Institutions (HEIs) in France, Germany, Poland, Spain and the United Kingdom. For the other half of HEIs, Open Education does not seem to be an issue, at least at the time of the data collection of the survey (spring 2015). This report presents results of a representative a survey of Higher Education institutions in five European countries (France, Germany, Poland, Spain and the United Kingdom) to enquire about their Open Education (OE) practices, beliefs and strategies (e.g MOOCs). It aims to provide evidence for the further development of OE to support the supports the Opening Up Communication (European Commission, 2013) and the renewed priority on Open Education, enabled by digital technologies, of ET2020