Leadership Communications Strategies for Enhancing Virtual Team Performance

The fast-growing trend of using virtual teams comes with challenges including the lack of knowledge by some virtual team leaders for managing virtual teams. The purpose of this single case study was to explore the communication strategies that leaders use to manage virtual teams in real time to enhance team performance. The sample was composed of 4 successful virtual team leaders of a multinational accounting firm whose headquarters is in the northeastern region of the United States of America. The conceptual framework that guided this study was Tuckman\u27s small group developmental model. Data consisted of semistructured interviews and the review of archival company documents. The interview protocol, interview transcription, member checking, and methodological triangulation allowed for data reliability and validity. Five themes emerged regarding completion of the 4 stages (comprehension, synthesizing, theorizing, and recontextualizing) of data analysis: time synchronization, face-to-face interaction, continuous training, communication tools and frequency, and leadership training and development. The findings of this study could contribute to social change enhancing communication strategies used in virtual teams, which could result in higher employee satisfaction, which in turn could benefit the organizations and virtual employees, their families, and communities

THE ART OF VIRTUAL LEADERSHIP : INSIGHTS FROM A LITERATURE REVIEW

As the world becomes increasingly digital, virtual leadership is becoming more and more prevalent. The ability to lead teams and organizations from a remote location is a skill that is in high demand. But what does it take to be a successful virtual leader? A recent systematic literature review delves into the art of virtual leadership and reveals some key insights. In this review, researchers analyzed various studies on virtual leadership and identified common themes and best practices. From communication strategies to technology tools, the review provides a comprehensive guide for those looking to lead teams in a virtual environment. Whether you're a seasoned virtual leader or just starting to navigate the world of remote work, the insights from this review are sure to be valuable. So, let's dive in and explore the art of virtual leadership togethe

Traits and Management Strategies Attributed to the Success of Virtual-team Leaders

Abstract The rapid advances in technology and the globalization of the economy have led corporate leaders to invest heavily in virtual teams to increase their global coverage. The problem in this phenomenological study was that many organizational leaders do not understand the extent to which they need to manage virtual teams differently from traditional, face-to-face teams. This is significant, because due to geographical differences and possibly cultural differences, virtual teams require various modes of communication. The purpose of this study was to explore and describe the lived experiences of effective virtual-team leaders and the operational strategies employed to lead them. The answer to the research questions included strategies that virtual-team leaders applied to make their teams successful. The conceptual framework was comprised of the theories of transformational leadership and leader-member exchange. Data collection took place through open-ended interviews with 20 virtual-team leaders. Moustakas\u27 modified version of the van Kaam analysis method was used to code and organize the data. The interview data were classified into common themes to provide a better understanding of the participants\u27 perceptions and experiences. The results indicated that the primary virtual team challenges were communication and face-to-face connections. The strategies for managing these challenges included more open and scheduled communication, making sure the team members know their roles and responsibilities, and clear and concise goals and objectives from the virtual-team leaders. The implication for positive social change is that the effectiveness of virtual-team leaders may improve thus benefiting management, employees, and customers

Information and Communications Technology Strategies for Improving Global Virtual Teams\u27 Success Rates

Ineffective strategies to integrate information and communication technology (ICT) to support global virtual teams (GVTs) have adversely affected organizations\u27 performance. The purpose of this multiple case study was to explore the effective strategies participating GVT managers in 2 organizations in the United States used to integrate ICT to support teams\u27 success. The population comprised managers in New York with at least 3 years of service integrating successful strategies in ICT to support GVT success. Transformational leadership theory was used as the conceptual framework for this study. The data collection process included asking 4 participants semistructured interview questions as well as reviewing archival data from the organizations. Data analysis using mind mapping analysis resulted in 5 major themes: forms of communication, redundancy, inclusion, accessibility, and infrastructure. The implications of this study for positive social change include the potential to create economic opportunities in developed and underdeveloped countries by incorporating or adapting some or all these strategies to improve efficiencies using ICT to support the success of GVTs. Improving GVT success rates could enable organizations to maintain and grow jobs benefiting employees, families, and communities

Developing Critical Collaboration Skills in Engineering Students: Results From an Empirical Study

In highly technical organizations, work is becoming increasingly distributed; requiring practicing engineers to master virtual collaboration skills while acquiring expertise in a range of collaboration technologies. Although there has been great emphasis on developing collaboration competencies in the engineering curriculum, empirical evidence of successful strategies for distributed team settings is scarce. As an attempt to fill this gap this study investigates the impact of a scalable intervention in developing virtual collaboration skills. The intervention, based on instructional scaffolds embedded with collaboration technologies, is aimed at supporting specific processes including planning, goal setting, clarifying goals and expectations, communication, coordination and progress monitoring. A quasi-experimental design was used to evaluate the impact of the intervention on student teamwork skills. Data from 278 graduate and undergraduate engineering students participating in virtual team projects was used in the analysis. Results from the analysis are presented suggesting a statistically significant impact of the intervention on self-management skills when comparing randomly assigned teams with and without the intervention. The intervention is designed to be scalable so that it can be embedded into existing project-based courses. Our findings have important implications for the development of teamwork skills in engineering courses and provide evidence of a successful strategy that can be integrated into the existing engineering curriculum

Developing Global Mindset and the Impact on Virtual Teams

[Excerpt] Increasingly global and competitive in nature, today’s work environment necessitates more cooperation, collaboration, and cross-cultural understanding than ever before. Many significant changes have altered the way companies conduct business. Companies now compete in a global economy that demands quality goods and services at competitive prices. Consumers, through increasing demand for better quality, force companies to remain competitive by providing (1) tailored solutions for specific needs and (2) responding rapidly to market changes. In this global context, speed and personalized solutions create customer growth. But how do multinational companies respond to these two often competing forces? Expanding on the concept of traditional teams, one solution has been to institute virtual teams composed of diverse members best suited to a variety of projects. Consistent with the increasingly global context in which these teams operate, members of virtual teams must be dynamic, flexible, and culturally intelligent in order to speedily deliver tailored products and services globally. Considering the increased use of virtual teams, this paper aims to explore the role of a global mindset in overcoming the challenges associated with working across cultures, especially when such teamwork occurs at a distance. Next, the differences between local and global mindsets will be discussed and essential global competencies identified. Finally, strategies for developing a global mindset in leaders and employees will be outlined

Educating future product developers in collaborative product development : lessons learned from the european global product realization (EGPR) international course

Changes in the business environment, responses of companies to these changes and the available information and communication technologies (ICT) pose a number of challenges to present and future product developers, as well as to educational institutions. An appropriate response to these challenges is to create a solid basis for strategies to combat stronger competition, since existing educational programs have provided this only to a small extent. In our opinion, the E-GPR course carried out by 5 European universities reflects the tasks of professional product development teams and their work conditions as realistically as possible and will enable students attending the E-GPR course who will soon enter the professional world to later progress along a steeper learning curve. This paper focuses on the role of communication between members of virtual teams and presents experiences gathered during the organization, designing and performance of each year’s courses

Building Teams from a Distance

[Excerpt] Virtual teams are comprised of individuals that are separated geographically or organizationally and that rely primarily on technology to complete tasks (Powell, Piccoli & Ives, 2004). This work arrangement has been found to be advantageous for many firms because it reduces the costs and time associated with employee travel. It also permits organizations to attract and retain top talent because workplace flexibility is increasingly seen as a crucial aspect of job satisfaction for many employees (Bergiel, Bergiel & Balsmeier, 2008). Virtual teams are also valuable to many businesses because team members commonly focus their interests on tasks instead of shared social or cultural environments, which often impact the dynamic within conventional teams (Hamilton & Scandura, 2003). This fosters a working environment that encourages innovation and decreases discrimination by hierarchy, employee impairments, race or age because productivity is more important than other characteristics (Bergiel et al., 2008). While virtual teams have many advantages, they frequently struggle to establish a strong sense of trust between individuals, frequent team member intercommunication, and effective leadership; all of which are necessary for team success

Achieving high performance outcomes through trust in virtual teams

Developing trust among team members is critical for achieving high performance outcomes. Recently, global business operations necessitated working in a team environment with colleagues outside traditional organizational boundaries, across distances, and across time zones. In this article, we discuss how human resource practices can support organizational initiatives when business operations mandate increased virtual teamwork. We examine the role of HR in enhancing relationship building and the development of trust among workers who may rarely, if ever, meet face-toface. Using research from teamwork, social exchange theory, and knowledge sharing, we discuss how four areas of human resources management—recruitment, training, performance appraisal, and compensation/reward— might combine with technology to facilitate the development of trust among virtual team members

SMEs; Virtual research and development (R&D) teams and new product development: A literature review

Small and medium-sized enterprises (SMEs) are indeed the engines of global economic growth. Their continued growth is a major subject for the economy and employment of any country. Towards that end, virtual research and development (R&D) could be a viable option to sustain and ease the operations of SMEs. However, literature shows there has not been a great deal of research into the diverse characteristic of virtual R&D teams in SMEs. This article provides a comprehensive literature review on different aspects of virtual R&D teams collected from the reputed publications. The purpose of the literature review is to provide an outline on the structure and dynamics of R&D collaboration in SMEs. Specifying the rationale and relevance of virtual teams, the relationship between virtual R&D team for SMEs and new product development (NPD) has been examined. It concludes with identifying the gaps and feebleness in the existing literature and calls for future research in this area. It is argued to form of virtual R&D team deserves consideration at top level management for venturing into the new product development within SMEs