Accessibility of Thai university websites: Awareness, barriers and drivers for accessible practice

Governments and organizations have to respond to a range of legislative and policy initiatives intended to promote equal opportunity for all. The Thai government has passed a number of laws which aim to protect its citizens from discrimination and from breaches of their human rights by government departments and agencies. The Persons with Disabilities Education Act B.E. 2551 (2008) and the Thailand Information and Communication Technology (ICT) Policy Framework (2011-2020) required government agencies to delivery equal education and access to online information for all Thais. Most Thai universities receive government subsidies, and therefore have an obligation to contribute to national prosperity so that all Thais can benefit from their activities, or as the Ministry of Information and Communication Technology and The National Electronics and Computer Technology Centre (2011, p. 23) states “The creation of content, database, online content which promotes lifelong learning, the development of school websites and other digital content should follow the web accessibility standard”. Given the Thai government’s commitment to lifelong learning and the creation of accessible materials, this thesis sought to investigate to what level Thai universities were implementing web accessibility in their websites and e-learning materials. A mixed method approach was employed in order to explore the level of accessibility awareness, barriers to web accessibility implementation and possible drivers for accessibility uptake which might exist within Thai universities. Quantitative data derived from automated and manual web evaluations was gathered based on WCAG 2.0 guideline in order to determine the actual levels of accessible design apparent in Thai university websites. Fifty representative universities were selected from the top ranked Thai universities and a number webpages were tested from within each of the university websites. In addition, online surveys were conducted with three stakeholder groups within the Thai university sector, namely lecturers, web staff and senior managers. These surveys were design to set the context for quantitative website assessment findings and provide evidence as to these stakeholders understanding of web accessibility as a concept. Finally, follow-up interviews were conducted after the web assessments and surveys were analysed so as to reduce ambiguity and increase understanding, creating a very clear picture of the standing of web accessibility in Thailand’s universities. The findings of the data analysis indicate that Thai universities have low levels of web accessibility implementation in their websites and e-learning materials, even though web accessibility requirements had been embedded in Thai laws and policies for over a decade. In terms of web evaluation, the university webpages had accessibility problems across all aspects of WCAG 2.0’s POUR principles, with not a single tested webpage passing even the lowest level of WCAG 2.0 compliance. The survey and interview data revealed very low levels of awareness of web accessibility amongst Thai university staff members as well as lack of knowledge regarding students with disabilities and their specialised technology needs. Whilst Thai university staff were generally supportive of the concept of web accessibility and supporting students with special needs, this was accompanied by some less supportive views, including students with disabilities being taught only in specialised educational facilities or only where there were sufficient numbers of such students to make the investment in accessibility worthwhile. A number of universities in this study featured university admission requirements which could be classed as a discriminatory and not aligned with the requirements of the Thai government. In fact, this thesis revealed an almost total lack of awareness within the Thai university sector of Thai government policy regarding web accessibility and equality in education. This thesis proposed a Smart Thailand : Accessible Learning model and an associated implementation framework which together might lead to an environment in which Thai universities would be more willing and able to implement the tenets of web accessibility and provide an equitable learning experience for all Thai citizens, especially those with disabilities

Personalizable edge services for Web accessibility

Web Content Accessibility guidelines by W3C (W3C Recommendation, May 1999. http://www.w3.org/TR/WCAG10/) provide several suggestions for Web designers regarding how to author Web pages in order to make them accessible to everyone. In this context, this paper proposes the use of edge services as an efficient and general solution to promote accessibility and breaking down the digital barriers that inhibit users with disabilities to actively participate to any aspect of society. The idea behind edge services mainly affect the advantages of a personalized navigation in which contents are tailored according to different issues, such as client’s devices capabilities, communication systems and network conditions and, finally, preferences and/or abilities of the growing number of users that access the Web. To meet these requirements, Web designers have to efficiently provide content adaptation and personalization functionalities mechanisms in order to guarantee universal access to the Internet content. The so far dominant paradigm of communication on the WWW, due to its simple request/response model, cannot efficiently address such requirements. Therefore, it must be augmented with new components that attempt to enhance the scalability, the performances and the ubiquity of the Web. Edge servers, acting on the HTTP data flow exchanged between client and server, allow on-the-fly content adaptation as well as other complex functionalities beyond the traditional caching and content replication services. These value-added services are called edge services and include personalization and customization, aggregation from multiple sources, geographical personalization of the navigation of pages (with insertion/emphasis of content that can be related to the user’s geographical location), translation services, group navigation and awareness for social navigation, advanced services for bandwidth optimization such as adaptive compression and format transcoding, mobility, and ubiquitous access to Internet content. This paper presents Personalizable Accessible Navigation (Pan) that is a set of edge services designed to improve Web pages accessibility, developed and deployed on top of a programmable intermediary framework. The characteristics and the location of the services, i.e., provided by intermediaries, as well as the personalization and the opportunities to select multiple profiles make Pan a platform that is especially suitable for accessing the Web seamlessly also from mobile terminals

FINANCIAL LITERACY ON WEB PARENTING IN INDONESIA

Communication technology become one of the tools to fulfll daily activities. Furthermore, many activities depend on the internet to search and get information. Specifcally, information about fnances that accommodate the household needs. Millennial parents use online media or web parenting to gather information about fnancial literacy. The method of this study is using a qualitative approach with descriptive research. The theory used in this research is informatization with ACTIONS models. To obtain the primary data, the researchers used observation and documentation. Meanwhile, to collect the secondary data, the researcher used literature studies. The result of this study showed that there are three elements of informatization applied in sixth web parenting. Moreover, the parenting web also completes the information with the ACTIONS model namely, accessibility, Cost, Teaching-Learning Function, Interactivity, Organization, Novelty, and Speed

SEMA4A: An ontology for emergency notification systems accessibility

This is the post-print version of the final paper published in Expert Systems with Applications. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2009 Elsevier B.V.Providing alert communication in emergency situations is vital to reduce the number of victims. Reaching this goal is challenging due to users’ diversity: people with disabilities, elderly and children, and other vulnerable groups. Notifications are critical when an emergency scenario is going to happen (e.g. a typhoon approaching) so the ability to transmit notifications to different kind of users is a crucial feature for such systems. In this work an ontology was developed by investigating different sources: accessibility guidelines, emergency response systems, communication devices and technologies, taking into account the different abilities of people to react to different alarms (e.g. mobile phone vibration as an alarm for deafblind people). We think that the proposed ontology addresses the information needs for sharing and integrating emergency notification messages over distinct emergency response information systems providing accessibility under different conditions and for different kind of users.Ministerio de Educación y Cienci

Exploring Strategies in Website Development in Human-Computer Interaction for Older Adults Over 65: A Case Study

Human-computer interaction (HCI) website developers often lack the understanding necessary to build interfaces to meet accessibility requirements for older adults over 65. Adults over 65 often have difficulty using computer technology to access information over the Internet and are slow to adapt because websites are not fully accessible to older adults. Grounded in the technology acceptance model, the purpose of this qualitative multiple-case study was to explore strategies that HCI website developers use to build interfaces to meet accessibility requirements for older adults over 65. The participants were four HCI website developers from four website development companies in the New York City metropolitan area of the United States. Data were collected using semi-structured interviews and organizational documents. Using thematic analysis, the major themes found were ease of readability and accessibility, ease of navigation and simplicity, and the importance of feedback. A key recommendation is for web designers and developers to use best practices and guidelines identified by the World Wide Web Consortium to create accessible websites for adults over 65. The implications for positive social change include the potential to improve the number of websites that are easier to use for older adults, thus providing benefits to older adults by enriching their worlds, allowing their families to use distance communication to interact with them, and affording health providers with an avenue to have more contact with the older adults

Inclusion and online learning opportunities: Designing for accessibility

Higher education institutions worldwide are adopting flexible learning methods and online technologies which increase the potential for widening the learning community to include people for whom participation may previously have been difficult or impossible. The development of courseware that is accessible, flexible and informative can benefit not only people with special needs, but such courseware provides a better educational experience for all students

Determination and evaluation of web accessibility

The Web is the most pervasive collaborative technology in widespread use today; however, access to the web and its many applications cannot be taken for granted. Web accessibility encompasses a variety of concerns ranging from societal, political, and economic to individual, physical, and intellectual through to the purely technical. Thus, there are many perspectives from which web accessibility can be understood and evaluated. In order to discuss these concerns and to gain a better understanding of web accessibility, an accessibility framework is proposed using as its base a layered evaluation framework from Computer Supported Co-operative Work research and the ISO standard, ISO/IEC 9126 on software quality. The former is employed in recognition of the collaborative nature of the web and its importance in facilitating communication. The latter is employed to refine and extend the technical issues and to highlight the need for considering accessibility from the viewpoint of the web developer and maintainer as well as the web user. A technically inaccessible web is unlikely to be evolved over time. A final goal of the accessibility framework is to provide web developers and maintainers with a practical basis for considering web accessibility through the development of a set of accessibility factors associated with each identified layer

Middle Level Education Aims for Equity and Inclusion, but Do Our School Websites Meet ADA Compliance?

An often-overlooked component of a middle school website is the necessity for that website to be accessible to those with disabilities, while following the guidelines of the Americans with Disabilities Act (ADA) and Section 508 of the Workforce Rehabilitation Act. In support of the belief that support the belief that inclusive education and respect for diversity should be integrated throughout the school, this study investigated the accessibility of middle school websites in Indiana, Kentucky, and Ohio by selecting a random sample of 150 schools and analyzing their homepages using WAVE (Web Accessibility Versatile Evaluator), which reports accessibility violations by annotating a copy of the page that was evaluated and presenting embedded icons and indicators to disclose breaches with ADA. Out of 150 districts, 54% had errors that need immediate attention and all 150 schools had alerts of likely violations that ranged from alt-text omissions and empty or confusing links to issues with color contrast and keyboard-only navigation. The article proceeds to give practical suggestions for eliminating many of the errors, even for those shareholders with less than sophisticated technological expertise

Modeling an ontology on accessible evacuation routes for emergencies

Providing alert communication in emergency situations is vital to reduce the number of victims. However, this is a challenging goal for researchers and professionals due to the diverse pool of prospective users, e.g. people with disabilities as well as other vulnerable groups. Moreover, in the event of an emergency situation, many people could become vulnerable because of exceptional circumstances such as stress, an unknown environment or even visual impairment (e.g. fire causing smoke). Within this scope, a crucial activity is to notify affected people about safe places and available evacuation routes. In order to address this need, we propose to extend an ontology, called SEMA4A (Simple EMergency Alert 4 [for] All), developed in a previous work for managing knowledge about accessibility guidelines, emergency situations and communication technologies. In this paper, we introduce a semi-automatic technique for knowledge acquisition and modeling on accessible evacuation routes. We introduce a use case to show applications of the ontology and conclude with an evaluation involving several experts in evacuation procedures. © 2014 Elsevier Ltd. All rights reserved