Combining configuration and recommendation to define an interactive product line configuration approach

This paper is interested in e-commerce for complex configurable products/systems. In e-commerce, satisfying the customer needs is a vital concern. One particular way to achieve this is to offer customers a panel of options among which they can select their preferred ones. While solution exists, they are not adapted for highly complex configurable systems such as product lines. This paper proposes an approach that combines two complementary forms of guidance: configuration and recommendation, to help customers define their own products out of a product line specification. The proposed approach, called interactive configuration supports the combination by organizing the configuration process in a series of partial configurations where decisions are made by the recommendation.Comment: arXiv admin note: text overlap with arXiv:1108.5586 by other author

Combining configuration and recommendation to enable an interactive guidance of product line configuration

This paper is interested in e-commerce for complex configurable products/systems. E-commerce makes a wide use of recommendation techniques to help customers identify relevant products or services in large collections of offers. One particular way to achieve this is to offer customers a panel of options among which they can select their preferred ones. A trend in the industry is to go a step further, beyond the selection of pre-defined products from a catalogue by handling products customization. The systems engineering community has shown that, based on product line engineering methods, techniques and tools, it is possible to produce customized products efficiently and at low cost. The problem is that there are usually so many products in a PL that it is impossible to specify all of them explicitly, and therefore traditional recommendation techniques cannot be simply applied. This paper proposes an approach that combines two complementary forms of guidance: configuration and recommendation, to help customers define their own products out of a product line specification. The proposed approach, called interactive configuration supports the combination by organizing the configuration process in a series of partial configurations where decisions are made by the recommendation. This paper illustrates this process by applying it to an example with the content based method for recommendation and the a priori configuration approach

Product Configuration Systems: State of the Art, Conceptualization and Extensions

Product configurators are considered to be among the most successful applications of artificial intelligence technology. In this paper, we determine different conceptualizations of configurators and condense them in a comprehensive morphological box, which should support configurator designers as well as decision makers in selecting the right system. The analysis of the criteria according to which configurators that are designed thus far reveals a neglect of the front-end perspective. Therefore, it is relevant to extend configurators with a front-end component assisting customers during product configuration through advisory. We develop a framework describing the main requirements on an advisory system and propose the technical infrastructure for its implementation. Finally, the advisory system and the configurator are integrated into a comprehensive interaction system.product configurators; advisory system; product personalization

Study of application of space telescope science operations software for SIRTF use

The design and development of the Space Telescope Science Operations Ground System (ST SOGS) was evaluated to compile a history of lessons learned that would benefit NASA's Space Infrared Telescope Facility (SIRTF). Forty-nine specific recommendations resulted and were categorized as follows: (1) requirements: a discussion of the content, timeliness and proper allocation of the system and segment requirements and the resulting impact on SOGS development; (2) science instruments: a consideration of the impact of the Science Instrument design and data streams on SOGS software; and (3) contract phasing: an analysis of the impact of beginning the various ST program segments at different times. Approximately half of the software design and source code might be useable for SIRTF. Transportability of this software requires, at minimum, a compatible DEC VAX-based architecture and VMS operating system, system support software similar to that developed for SOGS, and continued evolution of the SIRTF operations concept and requirements such that they remain compatible with ST SOGS operation

Online Learning of Aggregate Knowledge about Non-linear Preferences Applied to Negotiating Prices and Bundles

In this paper, we consider a form of multi-issue negotiation where a shop negotiates both the contents and the price of bundles of goods with his customers. We present some key insights about, as well as a procedure for, locating mutually beneficial alternatives to the bundle currently under negotiation. The essence of our approach lies in combining aggregate (anonymous) knowledge of customer preferences with current data about the ongoing negotiation process. The developed procedure either works with already obtained aggregate knowledge or, in the absence of such knowledge, learns the relevant information online. We conduct computer experiments with simulated customers that have_nonlinear_ preferences. We show how, for various types of customers, with distinct negotiation heuristics, our procedure (with and without the necessary aggregate knowledge) increases the speed with which deals are reached, as well as the number and the Pareto efficiency of the deals reached compared to a benchmark.Comment: 10 pages, 5 eps figures, ACM Proceedings documentclass, Published in "Proc. 6th Int'l Conf. on Electronic Commerce ICEC04, Delft, The Netherlands," M. Janssen, H. Sol, R. Wagenaar (eds.). ACM Pres

Optimisation of the concurrent product and process configuration: an approach to reduce computation time with an experimental evaluation

International audienceConcurrent configuration of a product and its associated production process is a challenging problem in customer/supplier relations dealing with customisable or configurable products. It gathers in a single model multiple choices and constraints which come simultaneously from products (choices of components or functionalities), from processes (choices of resources and quantities) and from their mutual interrelations. Considering this problem as a Constraint Satisfaction Problem (CSP), the aim of this article is to improve its optimisation, while considering multiple objectives. Using an existing evolutionary optimisation algorithm as a basis, we propose an approach that reduces the computation time required for optimisation. The idea is first to quickly compute a rough Pareto of solutions, then ask the user to select an area of interest, and finally to launch a second computation on this restricted area. After an introduction to the problem, the approach is explained and the algorithm adaptations are presented. Then various computation experiments results demonstrate that computation times are significantly reduced while keeping the optimality level

Interactive Real-Time Embedded Systems Education Infused with Applied Internet Telephony

The transition from traditional circuit-switched phone systems to modern packet-based Internet telephony networks demands tools to support Voice over Internet Protocol (VoIP) development. In this paper, we introduce the XinuPhone, an integrated hardware/software approach for educating users about VoIP technology on a real-time embedded platform. We propose modular course topics for design-oriented, hands-on laboratory exercises: filter design, timing, serial communications, interrupts and resource budgeting, network transmission, and system benchmarking. Our open-source software platform encourages development and testing of new CODECs alongside existing standards, unlike similar commercial solutions. Furthermore, the supporting hardware features inexpensive, readily available components designed specifically for educational and research users on a limited budget. The XinuPhone is especially good for experimenting with design trade-offs as well as interactions between real-time software and hardware components