User Intent Prediction in Information-seeking Conversations

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited communication bandwidth in conversational search, it is important for conversational assistants to accurately detect and predict user intent in information-seeking conversations. In this paper, we investigate two aspects of user intent prediction in an information-seeking setting. First, we extract features based on the content, structural, and sentiment characteristics of a given utterance, and use classic machine learning methods to perform user intent prediction. We then conduct an in-depth feature importance analysis to identify key features in this prediction task. We find that structural features contribute most to the prediction performance. Given this finding, we construct neural classifiers to incorporate context information and achieve better performance without feature engineering. Our findings can provide insights into the important factors and effective methods of user intent prediction in information-seeking conversations.Comment: Accepted to CHIIR 201

Deep Multi-view Learning to Rank

We study the problem of learning to rank from multiple information sources. Though multi-view learning and learning to rank have been studied extensively leading to a wide range of applications, multi-view learning to rank as a synergy of both topics has received little attention. The aim of the paper is to propose a composite ranking method while keeping a close correlation with the individual rankings simultaneously. We present a generic framework for multi-view subspace learning to rank (MvSL2R), and two novel solutions are introduced under the framework. The first solution captures information of feature mappings from within each view as well as across views using autoencoder-like networks. Novel feature embedding methods are formulated in the optimization of multi-view unsupervised and discriminant autoencoders. Moreover, we introduce an end-to-end solution to learning towards both the joint ranking objective and the individual rankings. The proposed solution enhances the joint ranking with minimum view-specific ranking loss, so that it can achieve the maximum global view agreements in a single optimization process. The proposed method is evaluated on three different ranking problems, i.e. university ranking, multi-view lingual text ranking and image data ranking, providing superior results compared to related methods.Comment: Published at IEEE TKD

Not All Dialogues are Created Equal: Instance Weighting for Neural Conversational Models

Neural conversational models require substantial amounts of dialogue data for their parameter estimation and are therefore usually learned on large corpora such as chat forums or movie subtitles. These corpora are, however, often challenging to work with, notably due to their frequent lack of turn segmentation and the presence of multiple references external to the dialogue itself. This paper shows that these challenges can be mitigated by adding a weighting model into the architecture. The weighting model, which is itself estimated from dialogue data, associates each training example to a numerical weight that reflects its intrinsic quality for dialogue modelling. At training time, these sample weights are included into the empirical loss to be minimised. Evaluation results on retrieval-based models trained on movie and TV subtitles demonstrate that the inclusion of such a weighting model improves the model performance on unsupervised metrics.Comment: Accepted to SIGDIAL 201

STA: Spatial-Temporal Attention for Large-Scale Video-based Person Re-Identification

In this work, we propose a novel Spatial-Temporal Attention (STA) approach to tackle the large-scale person re-identification task in videos. Different from the most existing methods, which simply compute representations of video clips using frame-level aggregation (e.g. average pooling), the proposed STA adopts a more effective way for producing robust clip-level feature representation. Concretely, our STA fully exploits those discriminative parts of one target person in both spatial and temporal dimensions, which results in a 2-D attention score matrix via inter-frame regularization to measure the importances of spatial parts across different frames. Thus, a more robust clip-level feature representation can be generated according to a weighted sum operation guided by the mined 2-D attention score matrix. In this way, the challenging cases for video-based person re-identification such as pose variation and partial occlusion can be well tackled by the STA. We conduct extensive experiments on two large-scale benchmarks, i.e. MARS and DukeMTMC-VideoReID. In particular, the mAP reaches 87.7% on MARS, which significantly outperforms the state-of-the-arts with a large margin of more than 11.6%.Comment: Accepted as a conference paper at AAAI 201

Training Curricula for Open Domain Answer Re-Ranking

In precision-oriented tasks like answer ranking, it is more important to rank many relevant answers highly than to retrieve all relevant answers. It follows that a good ranking strategy would be to learn how to identify the easiest correct answers first (i.e., assign a high ranking score to answers that have characteristics that usually indicate relevance, and a low ranking score to those with characteristics that do not), before incorporating more complex logic to handle difficult cases (e.g., semantic matching or reasoning). In this work, we apply this idea to the training of neural answer rankers using curriculum learning. We propose several heuristics to estimate the difficulty of a given training sample. We show that the proposed heuristics can be used to build a training curriculum that down-weights difficult samples early in the training process. As the training process progresses, our approach gradually shifts to weighting all samples equally, regardless of difficulty. We present a comprehensive evaluation of our proposed idea on three answer ranking datasets. Results show that our approach leads to superior performance of two leading neural ranking architectures, namely BERT and ConvKNRM, using both pointwise and pairwise losses. When applied to a BERT-based ranker, our method yields up to a 4% improvement in MRR and a 9% improvement in P@1 (compared to the model trained without a curriculum). This results in models that can achieve comparable performance to more expensive state-of-the-art techniques.Comment: Accepted at SIGIR 2020 (long

Spoken content retrieval: A survey of techniques and technologies

Speech media, that is, digital audio and video containing spoken content, has blossomed in recent years. Large collections are accruing on the Internet as well as in private and enterprise settings. This growth has motivated extensive research on techniques and technologies that facilitate reliable indexing and retrieval. Spoken content retrieval (SCR) requires the combination of audio and speech processing technologies with methods from information retrieval (IR). SCR research initially investigated planned speech structured in document-like units, but has subsequently shifted focus to more informal spoken content produced spontaneously, outside of the studio and in conversational settings. This survey provides an overview of the field of SCR encompassing component technologies, the relationship of SCR to text IR and automatic speech recognition and user interaction issues. It is aimed at researchers with backgrounds in speech technology or IR who are seeking deeper insight on how these fields are integrated to support research and development, thus addressing the core challenges of SCR

Result Diversification in Search and Recommendation: A Survey

Diversifying return results is an important research topic in retrieval systems in order to satisfy both the various interests of customers and the equal market exposure of providers. There has been growing attention on diversity-aware research during recent years, accompanied by a proliferation of literature on methods to promote diversity in search and recommendation. However, diversity-aware studies in retrieval systems lack a systematic organization and are rather fragmented. In this survey, we are the first to propose a unified taxonomy for classifying the metrics and approaches of diversification in both search and recommendation, which are two of the most extensively researched fields of retrieval systems. We begin the survey with a brief discussion of why diversity is important in retrieval systems, followed by a summary of the various diversity concerns in search and recommendation, highlighting their relationship and differences. For the survey's main body, we present a unified taxonomy of diversification metrics and approaches in retrieval systems, from both the search and recommendation perspectives. In the later part of the survey, we discuss the open research questions of diversity-aware research in search and recommendation in an effort to inspire future innovations and encourage the implementation of diversity in real-world systems.Comment: 20 page