Collaborative Environments. Considerations Concerning Some Collaborative Systems

It is obvious, that all collaborative environments (workgroups, communities of practice, collaborative enterprises) are based on knowledge and between collaboration and knowledge management there is a strong interdependence. The evolution of information systems in these collaborative environments led to the sudden necessity to adopt, for maintaining the virtual activities and processes, the latest technologies/systems, which are capable to support integrated collaboration in business services. In these environments, portal-based IT platforms will integrate multi-agent collaborative systems, collaborative tools, different enterprise applications and other useful information systems.collaboration, collaborative environments, knowledge management, collaborative systems, portals, knowledge portals, agile development of portals

The role of Enterprise portals in Enterprise Integration

Today’s enterprises are moving business systems to the Internet - to connect people, business processes, and people to business processes in enterprise and across enterprise boundaries. The portal brings it all together: business processes, departmental sites, knowledge management resources, enterprise management systems, CRM systems, analytics, email, calendars, external content, transactions, administration, workflow, and more. The goal of this paper is to present the role of the Enterprise Portal in internal and external enterprise integration.Portal, Enterprise Portal, Integration, ETL, EAI, EII

Enterprise portals: addressing the organisational and individual perspectives of information systems

Enterprise portals are being viewed as the next generation application platform of choice, offering benefits over both client/server and thin client arrangements. By providing a mediating layer between the information applications and resources of the organisation and the individuals using them, enterprise portals appear to provide a unique context to allow both the organisational and individual perspectives of information systems to be addressed. This study seeks to examine these often competing perspectives of information systems by using an exploratory empirical survey to investigate the actual deployment of enterprise portals within a range of different organisations. It is found that both the individual and organisational benefits that enterprise portals can offer appear to have been recognised, and coherent sets of services addressing each of these perspectives are being developed. Consistent with diffusion and acceptance of technology models, organisations appear to be commencing their portal developments with services that will ensure utilisation by individuals, and are subsequently seeking to realise organisational level benefits

Exploiting tacit knowledge through knowledge management technologies

The purpose of this paper is to examine the contributions and suitability of the available knowledge management (KM) technologies, including the Web 2.0 for exploiting tacit knowledge. It proposes an integrated framework for extracting tacit knowledge in organisations, which includes Web 2.0 technologies, KM tools, organisational learning (OL) and Community of Practice (CoP). It reviews a comprehensive literature covering overview of KM theories, KM technologies and OL and identifies the current state of knowledge relating to tacit knowledge exploitation. The outcomes of the paper indicate that Internet and Web 2.0 technologies have stunning prospects for creating learning communities where tacit knowledge can be extracted from people. The author recommends that organisations should design procedures and embed them in their Web 2.0 collaborative platforms persuading employees to record their ideas and share them with other members. It is also recommended that no idea should be taken for granted in a learning community where tacit knowledge exploitation is pursued. It is envisaged that future research should adopt empirical approach involving Complex Adaptive Model for Tacit Knowledge Exploitation (CAMTaKE) and the Theory of Deferred Action in examining the effectiveness of KM technologies including Web 2.0 tools for tacit knowledge exploitation

COLLABORATIVE PORTAL MODEL FOR INTERCULTURAL TEAMS KNOWLEDGE MANAGEMENT

In the multinational organizations, more groups of individuals are being involved in the process of knowledge creation in a collaborative manner, of sharing knowledge and learning from it. These individuals can have heterogeneous cultures and they must use a common language. IT has created and is developing the infrastructure for cross-cultural communications and intercultural knowledge management. Nowadays, intercultural knowledge management can be realized with support of Collaborative Technologies and Knowledge Management Support Systems (KMSS). In this respect Collaborative Technologies and Intercultural Knowledge Management Support Systems (IKMSS) will be the appropriate way for supporting intercultural communication, learning and collaborative knowledge management in organizations. In this paper we present a conceptual model of a collaborative portal for Intercultural Team Knowledge Management as a powerful support for increasing team’s performance.: collaborative support, collaboration, knowledge management, intercultural teams, intercultural knowledge management, intercultural knowledge management portal

Considerations regarding the agile development of portals

Starting with methodologies, methods and techniques used generally in the development of information systems, a personal approach regarding quick development of portals has been introduced. After a strict theoretical foundation the proposal has been applied within a real collaborative knowledge portal development project. We consider the proposed agile development approach (based on the prototype technique enriched with MDA valences) suitable to all kind of information systems. The agile development framework establishes the life-cycle phases of product development taking into account the desired functionalities.portal, prototype technique, model driven architecture, agile development

Regional tourist destinations - the role of information and communications technology (ICT) in collaboration amongst tourism providers

The tourism industry can be seen as one of the first business sectors where business functions are almost exclusively using information and communications technologies (ICT). This has impacted on the way in which regional tourism destinations are promoted. The method of promoting regions via the development of regional tourist destination websites or portals using Internet technologies is increasingly being adopted both in Australia and around the world. This paper investigates whether this approach is the most effective to achieve increased awareness and subsequent visitation of a region. Are there other ways to achieve a similar outcome? One such alternative is via a bottom up approach achieved through co-opetition or collaboration established within the group of local tourism industry operators. This cooperative networking is made possible via the use of ICT to facilitate the establishment of virtual business networks amongst tourism operators in a local community, cascading into an informal secondary tourism network within that region. In many Australian regional areas the tourism bureau has been the key node for local tourism, but this structure has been fraught with many problems. Little is known about their effectiveness in delivering services to local small and medium tourism enterprises (SMTEs). The role of tourism bureaus in local tourism networks is changing and a study of this dynamic is provided here as an example of the interaction between top down and bottom up approaches. Published case studies from around the world are considered demonstrating alternative approaches to using ICT to promote a region and communicate with potential visitors. Future empirical research is required to more fully understand the effectiveness of the different approaches

Study on the Support Systems for Corporate Governance

The problems generated by the information asymmetry within the agency relationships at corporation level, governments and capital markets led to a higher necessity for corporate governance (CG). The information system of corporate governance is a very complex one, which involves a series of actors, decision-making and transactional processes, technologies, procedures and good practice codes. In order to ensure the efficiency and efficacy of corporate governance as a premise for increasing company’s performance and position consolidation for the company on the capital market, it is necessary to analyze the way information technology could contribute to this undertaking. The purpose of this study is to analyze the architecture of the corporate governance systems and to identify and classify the systems and technologies involved in ensuring CG support in order to underlie the basis for developing a conceptual model for a hybrid and collaborative support system for corporate governance.Corporate Governance, Support Systems, Information Technology, Decision-Making, Performance

Querying Large Physics Data Sets Over an Information Grid

Optimising use of the Web (WWW) for LHC data analysis is a complex problem and illustrates the challenges arising from the integration of and computation across massive amounts of information distributed worldwide. Finding the right piece of information can, at times, be extremely time-consuming, if not impossible. So-called Grids have been proposed to facilitate LHC computing and many groups have embarked on studies of data replication, data migration and networking philosophies. Other aspects such as the role of 'middleware' for Grids are emerging as requiring research. This paper positions the need for appropriate middleware that enables users to resolve physics queries across massive data sets. It identifies the role of meta-data for query resolution and the importance of Information Grids for high-energy physics analysis rather than just Computational or Data Grids. This paper identifies software that is being implemented at CERN to enable the querying of very large collaborating HEP data-sets, initially being employed for the construction of CMS detectors.Comment: 4 pages, 3 figure