Conjoint utilization of structured and unstructured information for planning interleaving deliberation in supply chains

Effective business planning requires seamless access and intelligent analysis of information in its totality to allow the business planner to gain enhanced critical business insights for decision support. Current business planning tools provide insights from structured business data (i.e. sales forecasts, customers and products data, inventory details) only and fail to take into account unstructured complementary information residing in contracts, reports, user\u27s comments, emails etc. In this article, a planning support system is designed and developed that empower business planners to develop and revise business plans utilizing both structured data and unstructured information conjointly. This planning system activity model comprises of two steps. Firstly, a business planner develops a candidate plan using planning template. Secondly, the candidate plan is put forward to collaborating partners for its revision interleaving deliberation. Planning interleaving deliberation activity in the proposed framework enables collaborating planners to challenge both a decision and the thinking that underpins the decision in the candidate plan. The planning system is modeled using situation calculus and is validated through a prototype development

A Cloud Platform to support Collaboration in Supply Networks

[EN] Collaboration is a trend in supply networks management, based on the jointly planning, coordination and integration of processes, participating all network entities. Due to the current characteristics of uncertainty in the markets and economic crisis, there is a need to encourage collaboration tools to reduce costs and increase trust and accountability to market requirements. This study presents an overview of the research carried out in the H2020 European Project: Cloud Collaborative Manufacturing Networks (C2NET), which is directed towards the development a cloud platform that consist of, optimization tools, collaboration tools to support and agile management of the network. The collaborative cloud platform allows to collect real time information coming from real-world resources and considering all the actors involved in the process. The collaborative cloud provides real time data gathered from the entire network partners in order to improve their decision-making processes.The research leading to these results has received funding from European Community’s H2020 Programme (H2020/2014-2020) under grant agreement n°636909, “Cloud Collaborative Manufacturing Networks (C2NET)”.Andrés Navarro, B.; Sanchis, R.; Poler, R. (2016). A Cloud Platform to support Collaboration in Supply Networks. International Journal of Production Management and Engineering. 4(1):5-13. https://doi.org/10.4995/ijpme.2016.4418SWORD5134

Integration of e-business strategy for multi-lifecycle production systems

Internet use has grown exponentially on the last few years becoming a global communication and business resource. Internet-based business, or e-Business will truly affect every sector of the economy in ways that today we can only imagine. The manufacturing sector will be at the forefront of this change. This doctoral dissertation provides a scientific framework and a set of novel decision support tools for evaluating, modeling, and optimizing the overall performance of e-Business integrated multi-lifecycle production systems. The characteristics of this framework include environmental lifecycle study, environmental performance metrics, hyper-network model of integrated e-supply chain networks, fuzzy multi-objective optimization method, discrete-event simulation approach, and scalable enterprise environmental management system design. The dissertation research reveals that integration of e-Business strategy into production systems can alter current industry practices along a pathway towards sustainability, enhancing resource productivity, improving cost efficiencies and reducing lifecycle environmental impacts. The following research challenges and scholarly accomplishments have been addressed in this dissertation: Identification and analysis of environmental impacts of e-Business. A pioneering environmental lifecycle study on the impact of e-Business is conducted, and fuzzy decision theory is further applied to evaluate e-Business scenarios in order to overcome data uncertainty and information gaps; Understanding, evaluation, and development of environmental performance metrics. Major environmental performance metrics are compared and evaluated. A universal target-based performance metric, developed jointly with a team of industry and university researchers, is evaluated, implemented, and utilized in the methodology framework; Generic framework of integrated e-supply chain network. The framework is based on the most recent research on large complex supply chain network model, but extended to integrate demanufacturers, recyclers, and resellers as supply chain partners. Moreover, The e-Business information network is modeled as a overlaid hypernetwork layer for the supply chain; Fuzzy multi-objective optimization theory and discrete-event simulation methods. The solution methods deal with overall system parameter trade-offs, partner selections, and sustainable decision-making; Architecture design for scalable enterprise environmental management system. This novel system is designed and deployed using knowledge-based ontology theory, and XML techniques within an agent-based structure. The implementation model and system prototype are also provided. The new methodology and framework have the potential of being widely used in system analysis, design and implementation of e-Business enabled engineering systems

An Automated Methodology For A Comprehensive Definition Of The Supply Chain Using Generic Ontological Components

Today, worldwide business communities are in the era of the Supply Chains. A Supply Chain is a collection of several independent enterprises that partner together to achieve specific goals. These enterprises may plan, source, produce, deliver, or transport materials to satisfy an immediate or projected market demand, and may provide the after sales support, warranty services, and returns. Each enterprise in the Supply Chain has roles and elements. The roles include supplier, customer, or carrier and the elements include functional units, processes, information, information resources, materials, objects, decisions, practices, and performance measures. Each enterprise, individually, manages these elements in addition to their flows, their interdependencies, and their complex interactions. Since a Supply Chain brings several enterprises together to complement each other to achieve a unified goal, the elements in each enterprise have to complement each other and have to be managed together as one unit to achieve the unified goal efficiently. Moreover, since there are a large number of elements to be defined and managed in a single enterprise, then the number of elements to be defined and managed when considering the whole Supply Chain is massive. The supply chain community is using the Supply Chain Operations Reference model (SCOR model) to define their supply chains. However, the SCOR model methodology is limited in defining the supply chain. The SCOR model defines the supply chain in terms of processes, performance metrics, and best practices. In fact, the supply chain community, SCOR users in particular, exerts massive effort to render an adequate supply chain definition that includes the other elements besides the elements covered in the SCOR model. Also, the SCOR model is delivered to the user in a document, which puts a tremendous burden on the user to use the model and makes it difficult to share the definition within the enterprise or across the supply chain. This research is directed towards overcoming the limitations and shortcomings of the current supply chain definition methodology. This research proposes a methodology and a tool that will enable an automated and comprehensive definition of the Supply Chain at any level of details. The proposed comprehensive definition methodology captures all the constituent parts of the Supply Chain at four different levels which are, the supply chain level, the enterprise level, the elements level, and the interaction level. At the Supply Chain level, the various enterprises that constitute the supply chain are defined. At the enterprise level, the enterprise elements are identified. At the enterprises\u27 elements level, each element in the enterprise is explicitly defined. At the interaction level, the flows, interdependence, and interactions that exist between and within the other three levels are identified and defined. The methodology utilized several modeling techniques to generate generic explicit views and models that represents the four levels. The developed views and models were transformed to a series of questions and answers, where the questions correspond to what a view provides and the answers are the knowledge captured and generated from the view. The questions and answers were integrated to render a generic multi-view of the supply chain. The methodology and the multi-view were implemented in an ontology-based tool. The ontology includes sets of generic supply chain ontological components that represent the supply chain elements and a set of automated procedures that can be utilized to define a specific supply chain. A specific supply chain can be defined by re-using the generic components and customizing them to the supply chain specifics. The ontology-based tool was developed to function in the supply chain dynamic, information intensive, geographically dispersed, and heterogeneous environment. To that end, the tool was developed to be generic, sharable, automated, customizable, extensible, and scalable

Two Studies on The Use of Information Technology in Collaborative Planning, Forecasting & Replenishment (CPFR)

In the 1st study, I seek to determine whether there are trends in the coverage of the use of Information Technology in CPFR in support of Supply Chain Management. I look at the way technology is studied along two dimensions. The first dimension is the function within CPFR—Planning, Forecasting or Replenishment. The second dimension is level at which the study addresses use of the technology, whether at the Operational, Tactical or Strategic level. Within this 3x3 matrix, I seek to prove that studies would primarily fall along a line where the higher the level functions should be served by systems which have a longer-term orientation. This was broadly true, along with an emphasis on studies at the strategic level. Additionally, I find an underrepresentation of Forecasting, especially at the strategic level. The 2nd study seeks to determine the factors affecting IT system use for CPFR, in the real world. I examine the factors affecting system use along two dimensions. The first is along the company-level dimension. There are 3 points along the company-level dimension, defined as follows. Strategic use is defined as use by upper level management who are interested in the long term view of the organization and its processes and products. The Tactical use of IT for CPFR includes use by middle managers at a departmental level for medium term decision making. Operational level IT use covers functions which directly affect individual customers and keep the business running day to day. The second dimension along which system use is examined, is the functional-dimension. There are 3 points along this dimension and they are defined as follows. Use of IT for Planning, based on the VICS standard, is usually, but not exclusively under the purview of senior managers to determine what products to manufacture and the features they should have. Forecasting is done mainly by middle-managers in order to move enough products at the right time, to the right paces, while avoiding over-stocking each product. The Replenishment function is the actual process of moving items to the customer as they are ordered on-line or bought from the shelf. This is typically the job of operational logistics personnel such as purchasing and, shipping and delivery, as well as front-line staff such as customer service, shop-floor attendants or cashiers who interface directly with customers. In examining real world IT use for CPFR, I build on Simmonds, Haines & Li (2013) which looks at the trends and gaps in the IT literature as far as use of IT in CPFR was concerned. The aim is to determine whether the literature lines up with reality, or whether researchers are inherently biased when studying how Information Technology is used to support CPFR. A survey instrument was sent to 4000 senior managers in manufacturing and distribution companies. IT use along the STO dimension (Haines, Hough, & Haines, 2010) and its relationship with Industry characteristics (clock-speed of the industry and technological orientation) will be investigated in the context of the Technology Acceptance Model (TAM) (Fred D. Davis, 1989). Product factors (such as demand variability & luxury nature of the product) which drive IT use (Attaran & Attaran, 2007) along the PFR dimension will be investigated in the context of Technology Task Fit Theory (Goodhue & Thompson, 1995). Intra-firm trust (Frazier, Johnson, Gavin, Gooty, & Bradley Snow, 2010) and its effect on use on the PFR dimension, will be looked at with managerial influence within Innovation Diffusion theory (Rogers, 2010) as a basis. Trust issues including confidence of management in competence of workers and confidence of employees in dependability of IT

Knowledge discOvery And daTa minINg inteGrated (KOATING) Moderators for collaborative projects

A major issue in any multidiscipline collaborative project is how to best share and simultaneously exploit different types of expertise, without duplicating efforts or inadvertently causing conflicts or loss of efficiency through misunderstanding of individual or shared goals. Moderators are knowledge based systems designed to support collaborative teams by raising awareness of potential problems or conflicts. However, the functioning of a Moderator is limited by the knowledge it has about the team members. Knowledge acquisition, learning and updating of knowledge are the major challenges for a Moderator's implementation. To address these challenges a Knowledge discOvery And daTa minINg inteGrated (KOATING) framework is presented for Moderators to enable them to continuously learn from the operational databases of the company and semi-automatically update their knowledge about team members. This enables the reuse of discovered knowledge from operational databases within collaborative projects. The integration of knowledge discovery in database (KDD) techniques into the existing Knowledge Acquisition Module of a moderator enables hidden data dependencies and relationships to be utilised to facilitate the moderation process. The architecture for the Universal Knowledge Moderator (UKM) shows how Moderators can be extended to incorporate a learning element which enables them to provide better support for virtual enterprises. Unified Modelling Language diagrams were used to specify the ways to design and develop the proposed system. The functioning of a UKM is presented using an illustrative example

E-business framework enabled B2B integration

Standards for B2B integration help to facilitate the interoperability between organisations. These standards, often called e-business frameworks, guide integration by specifying the details for business processes, business documents and secure messaging. Extensible Mark-up Language (XML) is used in modern e-business frameworks instead of Electronic Data Interchange (EDI) formats. Having XML as the data format is not enough for integration, but e-business frameworks are needed to guide how XML is used. This work analyses the many partly competing and overlapping e-business frameworks how they differ in support for business processes, documents and secure messaging. In addition, the effect of standardisation organisation to the outcome of the e-business framework is studied. In this work, one e-business framework, RosettaNet, is used to tackle the challenges of product development (PD) integrations. A proof-of-concept implementation of a RosettaNet integration is provided to support PD and the lessons learned are discussed. The current specifications lack good processes for PD integrations, while they fail in specifying the concepts needed for document management. Furthermore, there are interoperability problems due to a lack of expressivity of the schema languages to encode the business documents, and the current setup of integration takes a very long time. RosettaNet has a lot of flexibility in the specifications, and thus just supporting the same standard process is not enough for interoperability. With semantic technologies, many shortcomings of the current standards for B2B integration can be solved, as they make it possible to present constraints the current technologies have problems with. This work presents a practical case of B2B integration with semantic technologies and describes the benefits of applying such technologies.Standardit tukevat organisaatioiden välistä järjestelmäintegraatiota. Integroinnin standardit määrittelevät organisaatioiden välisiä liiketoimintaprosesseja, -dokumentteja sekä määrittelevät turvallisen tavan kommunikoida. Nykyaikaiset standardit ovat XML-perusteisia vanhemman EDI-formaatin sijaan. XML:n käyttö ei ole riittävästi takaamaan integraation onnistumista, vaan tarvitaan tarkempaa sopimista, miten XML:ää käytetään integraatiossa. Joukko yritystenvälisen integroinnin standardeja määrittelee tämän. Tässä työssä analysoidaan useaa, osittain kilpailevaa, yritystenvälisen integroinnin standardia ja tutkitaan miten ne tukevat liiketoimintaprosessien, -dokumenttien ja turvallisen viestinvälityksen määrittelyjä ottaen huomioon myös standardointiorganisaation vaikutuksen lopputulokseen. Tässä työssä RosettaNet-standardia sovelletaan tuotekehitykseen liittyvissä integroinneissa. Työssä esitetään prototyyppi tuotekehitystiedon integroinnista RosettaNetin avulla ja keskustellaan saavutetuista kokemuksista. Nykyiset spesifikaatiot tuotekehitysprosesseille ovat tarpeisiin riittämättömiä, koska tuki dokumenttien hallinnan käsitteistölle on puutteellinen. Myös RosettaNetin käyttämien XML-skeemakielien puutteellinen ilmaisuvoima aiheuttaa ongelmia dokumenttien yhteentoimivuudelle. Lisäksi integraation tekeminen on hidasta verrattuna tyypillisen tuotekehitysprojektin kestoon. RosettaNetin tarjoamissa spesifikaatioissa on paljon joustavuutta, joten saman standardiprosessin tukeminen ei tarkoita, että järjestelmät ovat yhteentoimivia. Nykyspesifikaatioissa ja niissä käytettyjen skeema-kielten ilmaisuvoiman puutteet voidaan osittain paikata käyttämällä semanttisia teknologioita. Tämä työ esittää, miten integraatioissa voidaan saavuttaa semanttisia teknologioita käyttämällä parempi yhteentoimivuus.reviewe