6 research outputs found

    Coercing Clients into Facilitating Failover for Object Delivery

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    Abstract—Application-level protocols used for object delivery, such as HTTP, are built atop TCP/IP and inherit its hostto-host abstraction. Given that these services are replicated for scalability, this unnecessarily exposes failures of individual servers to their clients. While changes to both client and server applications can be used to mask such failures, this paper explores the feasibility of transparent recovery for unmodified object delivery services (TRODS). The key insight in TRODS is cross-layer visibility and control: TRODS carefully derives reliable storage for applicationlevel state from the mechanics of the transport layer. This state is used to reconstruct object delivery sessions, which are then transparently spliced into the client’s ongoing connection. TRODS is fully backwards-compatible, requiring no changes to the clients or server applications. Its performance is competitive with unmodified HTTP services, providing nearly identical throughput while enabling timely failover. I

    Ethical research in public policy.

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    Public policy research is research for a purpose, guided by a distinctive range of normative considerations. The values are the values of public service; the work is generally done in the public domain; and the research is an intrinsic part of the democratic process, which depends on deliberation and accountability. Conventional representations of ethical research typically focus on ‘human subjects’ research, which raises different kinds of ethical issues to public policy research. Existing research ethics advice does not address the issues surrounding public policy research. Such research is typically concerned with collective action and the work of institutions, and the central guiding principles are not about responsibility to research participants, but duties to the public, as seen in principles of beneficence, citizenship, empowerment and the democratic process

    Ethical Evidence and Policymaking

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    EPDF and EPUB available Open Access under CC-BY-NC-ND licence. This important book offers practical advice for using evidence and research in policymaking. The book has two aims. First, it builds a case for ethics and global values in research and knowledge exchange, and second, it examines specific policy areas and how evidence can guide practice. The book covers important policy areas including the GM debate, the environment, Black Lives Matter and COVID-19. Each chapter assesses the ethical challenges, the status of evidence in explaining or describing the issue and possible solutions to the problem. The book will enable policymakers and their advisors to seek evidence for their decisions from research that has been conducted ethically and with integrity

    Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

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    Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia
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