An SME\u27s Adoption of a Cloud Based Integrated Management System (IMS) When Certifying against Management System Standards (MSS)

This case study introduces a four step approach used by a Singapore small and medium enterprise (SME) in implementing a cloud computing based integrated management system (IMS) to meet ISO 9001, ISO 14001, and OHSAS 18001 certification requirements. The objectives of this case study are to study: (1) the challenges encountered by an SME during the IMS integration process at each of the four levels of integration (2) the extent which Frugal IT Innovation and Technology Acceptance Model (TAM3) concepts apply to our four step approach. The four step approach was assessed against a framework of four integration levels of the management systems (MS), and also the applicability of two IS theories (Frugal IT Innovation and TAM3). Data was collected via: (1) direct observations (2) participant observations; (3) interviews with key personnel involved in the project; and (4) analysis of documents pertaining to the project. This case study provides an exemplary model on using IS theories and public cloud technologies to develop an effective IMS that other SMEs can learn from

Architectural design of experience based factory model for software development process in cloud computing: integration with workflow and multi-agent system

A model which is based on experience factory approach has been proposed earlier, calledEBF-SD, to overcome the limitations of experience management in software developmentdomain. An application prototype, which is then called SDeX, is developed based on theproposed model. The study on correlation analysis indicates that automation do have positiverelationship with other components: knowledge management, cloud, collaboration and portal.This paper further discusses the high level prototype development with the emphasis on thearchitectural design. Automation features are incorporated in the design in which workflowsystem and intelligent agents are integrated, and the facilitation of cloud environment isempowered to further support the automation.Keywords: architectural design; knowledge management; experience factory; workflow;multi-agent system; cloud automation