Classifying Crises-Information Relevancy with Semantics

Social media platforms have become key portals for sharing and consuming information during crisis situations. However, humanitarian organisations and affected communities often struggle to sieve through the large volumes of data that are typically shared on such platforms during crises to determine which posts are truly relevant to the crisis, and which are not. Previous work on automatically classifying crisis information was mostly focused on using statistical features. However, such approaches tend to be inappropriate when processing data on a type of crisis that the model was not trained on, such as processing information about a train crash, whereas the classifier was trained on floods, earthquakes, and typhoons. In such cases, the model will need to be retrained, which is costly and time-consuming. In this paper, we explore the impact of semantics in classifying Twitter posts across same, and different, types of crises. We experiment with 26 crisis events, using a hybrid system that combines statistical features with various semantic features extracted from external knowledge bases. We show that adding semantic features has no noticeable benefit over statistical features when classifying same-type crises, whereas it enhances the classifier performance by up to 7.2% when classifying information about a new type of crisis

Cross-Lingual Classification of Crisis Data

Many citizens nowadays flock to social media during crises to share or acquire the latest information about the event. Due to the sheer volume of data typically circulated during such events, it is necessary to be able to efficiently filter out irrelevant posts, thus focusing attention on the posts that are truly relevant to the crisis. Current methods for classifying the relevance of posts to a crisis or set of crises typically struggle to deal with posts in different languages, and it is not viable during rapidly evolving crisis situations to train new models for each language. In this paper we test statistical and semantic classification approaches on cross-lingual datasets from 30 crisis events, consisting of posts written mainly in English, Spanish, and Italian. We experiment with scenarios where the model is trained on one language and tested on another, and where the data is translated to a single language. We show that the addition of semantic features extracted from external knowledge bases improve accuracy over a purely statistical model

Identifying and Processing Crisis Information from Social Media

Social media platforms play a crucial role in how people communicate, particularly during crisis situations such as natural disasters. People share and disseminate information on social media platforms that relates to updates, alerts, rescue and relief requests among other crisis relevant information. Hurricane Harvey and Hurricane Sandy saw over tens of millions of posts getting generated, on Twitter, in a short span of time. The ambit of such posts spreads across a wide range such as personal and official communications, and citizen sensing, to mention a few. This makes social media platforms a source of vital information to different stakeholders in crisis situations such as impacted communities, relief agencies, and civic authorities. However, the overwhelming volume of data generated during such times, makes it impossible to manually identify information relevant to crisis. Additionally, a large portion of posts in voluminous streams is not relevant or bears minimal relevance to crisis situations. This has steered much research towards exploring methods that can automatically identify crisis relevant information from voluminous streams of data during such scenarios. However, the problem of identifying crisis relevant information from social media platforms, such as Twitter, is not trivial given the nature of unstructured text such as short text length and syntactic variations among other challenges. A key objective, while creating automatic crisis relevancy classification systems, is to make them adaptable to a wide range of crisis types and languages. Many related approaches rely on statistical features which are quantifiable properties and linguistic properties of the text. A general approach is to train the classification model on labelled data acquired from crisis events and evaluate on other crisis events. A key aspect missing from explored literature is the validity of crisis relevancy classification models when applied to data from unseen types of crisis events and languages. For instance, how would the accuracy of a crisis relevancy classification model, trained on earthquake type of events, change when applied to flood type of events. Or, how would a model perform when trained on crisis data in English but applied to data in Italian. This thesis investigates these problems from a semantics perspective, where the challenges posed by diverse types of crisis and language variations are seen as the problems that can be tackled by enriching the data semantically. The use of knowledge bases such as DBpedia, BabelNet, and Wikipedia, for semantic enrichment of data in text classification problems has often been studied. Semantic enrichment of data through entity linking and expansion of context via knowledge bases can take advantage of connections between different concepts and thus enhance contextual coherency across crisis types and languages. Several previous works have focused on similar problems and proposed approaches using statistical features and/or non-semantic features. The use of semantics extracted through knowledge graphs has remained unexplored in building crisis relevancy classifiers that are adaptive to varying crisis types and multilingual data. Experiments conducted in this thesis consider data from Twitter, a micro-blogging social media platform, and analyse multiple aspects of crisis data classification. The results obtained through various analyses in this thesis demonstrate the value of semantic enrichment of text through knowledge graphs in improving the adaptability of crisis relevancy classifiers across crisis types and languages, in comparison to statistical features as often used in much of the related work

Transformer-Based Multi-Task Learning for Crisis Actionability Extraction

Social media has become a valuable information source for crisis informatics. While various methods were proposed to extract relevant information during a crisis, their adoption by field practitioners remains low. In recent fieldwork, actionable information was identified as the primary information need for crisis responders and a key component in bridging the significant gap in existing crisis management tools. In this paper, we proposed a Crisis Actionability Extraction System for filtering, classification, phrase extraction, severity estimation, localization, and aggregation of actionable information altogether. We examined the effectiveness of transformer-based LSTM-CRF architecture in Twitter-related sequence tagging tasks and simultaneously extracted actionable information such as situational details and crisis impact via Multi-Task Learning. We demonstrated the system’s practical value in a case study of a real-world crisis and showed its effectiveness in aiding crisis responders with making well-informed decisions, mitigating risks, and navigating the complexities of the crisis

Detecting fake news and disinformation using artificial intelligence and machine learning to avoid supply chain disruptions

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Detecting fake news and disinformation using artificial intelligence and machine learning to avoid supply chain disruptions

Fake news and disinformation (FNaD) are increasingly being circulated through various online and social networking platforms, causing widespread disruptions and influencing decision-making perceptions. Despite the growing importance of detecting fake news in politics, relatively limited research efforts have been made to develop artificial intelligence (AI) and machine learning (ML) oriented FNaD detection models suited to minimize supply chain disruptions (SCDs). Using a combination of AI and ML, and case studies based on data collected from Indonesia, Malaysia, and Pakistan, we developed a FNaD detection model aimed at preventing SCDs. This model based on multiple data sources has shown evidence of its effectiveness in managerial decision-making. Our study further contributes to the supply chain and AI-ML literature, provides practical insights, and points to future research directions

Detecting fake news and disinformation using artificial intelligence and machine learning to avoid supply chain disruptions

Fake news and disinformation (FNaD) are increasingly being circulated through various online and social networking platforms, causing widespread disruptions and influencing decision-making perceptions. Despite the growing importance of detecting fake news in politics, relatively limited research efforts have been made to develop artificial intelligence (AI) and machine learning (ML) oriented FNaD detection models suited to minimize supply chain disruptions (SCDs). Using a combination of AI and ML, and case studies based on data collected from Indonesia, Malaysia, and Pakistan, we developed a FNaD detection model aimed at preventing SCDs. This model based on multiple data sources has shown evidence of its effectiveness in managerial decision-making. Our study further contributes to the supply chain and AI-ML literature, provides practical insights, and points to future research directions.© The Author(s) 2022. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.fi=vertaisarvioitu|en=peerReviewed

Improving National and Homeland Security through a proposed Laboratory for Information Globalization and Harmonization Technologies (LIGHT)

A recent National Research Council study found that: "Although there are many private and public databases that contain information potentially relevant to counter terrorism programs, they lack the necessary context definitions (i.e., metadata) and access tools to enable interoperation with other databases and the extraction of meaningful and timely information" [NRC02, p.304, emphasis added] That sentence succinctly describes the objectives of this project. Improved access and use of information are essential to better identify and anticipate threats, protect against and respond to threats, and enhance national and homeland security (NHS), as well as other national priority areas, such as Economic Prosperity and a Vibrant Civil Society (ECS) and Advances in Science and Engineering (ASE). This project focuses on the creation and contributions of a Laboratory for Information Globalization and Harmonization Technologies (LIGHT) with two interrelated goals: (1) Theory and Technologies: To research, design, develop, test, and implement theory and technologies for improving the reliability, quality, and responsiveness of automated mechanisms for reasoning and resolving semantic differences that hinder the rapid and effective integration (int) of systems and data (dmc) across multiple autonomous sources, and the use of that information by public and private agencies involved in national and homeland security and the other national priority areas involving complex and interdependent social systems (soc). This work builds on our research on the COntext INterchange (COIN) project, which focused on the integration of diverse distributed heterogeneous information sources using ontologies, databases, context mediation algorithms, and wrapper technologies to overcome information representational conflicts. The COIN approach makes it substantially easier and more transparent for individual receivers (e.g., applications, users) to access and exploit distributed sources. Receivers specify their desired context to reduce ambiguities in the interpretation of information coming from heterogeneous sources. This approach significantly reduces the overhead involved in the integration of multiple sources, improves data quality, increases the speed of integration, and simplifies maintenance in an environment of changing source and receiver context - which will lead to an effective and novel distributed information grid infrastructure. This research also builds on our Global System for Sustainable Development (GSSD), an Internet platform for information generation, provision, and integration of multiple domains, regions, languages, and epistemologies relevant to international relations and national security. (2) National Priority Studies: To experiment with and test the developed theory and technologies on practical problems of data integration in national priority areas. Particular focus will be on national and homeland security, including data sources about conflict and war, modes of instability and threat, international and regional demographic, economic, and military statistics, money flows, and contextualizing terrorism defense and response. Although LIGHT will leverage the results of our successful prior research projects, this will be the first research effort to simultaneously and effectively address ontological and temporal information conflicts as well as dramatically enhance information quality. Addressing problems of national priorities in such rapidly changing complex environments requires extraction of observations from disparate sources, using different interpretations, at different points in times, for different purposes, with different biases, and for a wide range of different uses and users. This research will focus on integrating information both over individual domains and across multiple domains. Another innovation is the concept and implementation of Collaborative Domain Spaces (CDS), within which applications in a common domain can share, analyze, modify, and develop information. Applications also can span multiple domains via Linked CDSs. The PIs have considerable experience with these research areas and the organization and management of such large scale international and diverse research projects. The PIs come from three different Schools at MIT: Management, Engineering, and Humanities, Arts & Social Sciences. The faculty and graduate students come from about a dozen nationalities and diverse ethnic, racial, and religious backgrounds. The currently identified external collaborators come from over 20 different organizations and many different countries, industrial as well as developing. Specific efforts are proposed to engage even more women, underrepresented minorities, and persons with disabilities. The anticipated results apply to any complex domain that relies on heterogeneous distributed data to address and resolve compelling problems. This initiative is supported by international collaborators from (a) scientific and research institutions, (b) business and industry, and (c) national and international agencies. Research products include: a System for Harmonized Information Processing (SHIP), a software platform, and diverse applications in research and education which are anticipated to significantly impact the way complex organizations, and society in general, understand and manage critical challenges in NHS, ECS, and ASE