Towards E-Government 2.0: An Assessment of Where E-Government 2.0 Is and Where It Is Headed

The aim of electronic government (e-government) is to increase the convenience and accessibility of government services and information. E-government's past emphasized the automation of routine government operations. Modern e-government centers on Web-based delivery of information and services. As the Internet moves away from version 1.0, the author examines the literature for evidence and best practices on the adoption and use to date of Web 2.0 technologies in government. Despite evidence that Web 2.0 technologies have the potential to enhance knowledge management and citizen engagement, there remains a weak body of evidence on its adoption and usage. The essay explores the early evidence and suggests a path towards realization of the promise that e-government 2.0 holds. The path involves support and collaboration from a diverse set of stakeholders to study the impact of, as well as develop best practices for, using Web 2.0 technologies to improve government services and public administration

Public services provided with ICT in the smart city environment: the case of spanish cities

Social, technological and economic changes, citizen demand of services modernization, new ICT developments related to the Internet of Things and an economic situation that urges more efficient public administrations, have allowed the adoption of ICT by municipalities in order to provide public services. All the foregoing constitutes a boost of the smart city concept, which is considered in the scientific literature mainly from a technical point of view, overlooking deeper analysis on the specific services being provided by means of smart technologies. The current research identifies services provided using smart technologies at 26 Spanish smart cities and the degree of smart development of those cities based on which services provide. The results highlight that the services most widely implemented are those that allow direct reductions in local administration expenditure. On the other hand, the remaining services enjoy greater perspectives of future development. Additionally, three groups of smart city development have been identified, which allows benchmarking analysis and enhances the exchange of information between the cities

Ensuring Legal Safeguards for Digitalized Social Services within the Framework of Government Decentralization

The purpose of the study is to digitize the social services system in the context of decentralization of power: legal regulation and areas of improvement. Main content. It has been established that new online services are being introduced in Ukraine to enable consumers to receive such services virtually. In our opinion, in the future, these services should simplify the procedure for access to them, taking into account the entities which are primarily interested in using them, and expand the scope of their provision: from informing the consumer to obtaining the result. The society and science development requires the introduction of new technologies into the service system. It has been concluded that the need to use information technologies in judicial proceedings is due to the global informational support of modern society, and development of new interaction forms in the social area using electronic means of communication: the global Internet, mobile and satellite communication systems. The author reveals the essence of "Portal Diia", which is introduced within the framework of the Unified Social Information System of a single electronic document in the social matters, and highlighted the disadvantage of this application: ensuring the protection of personal data, and access to information about the citizen sphere of interests accumulated in computer networks

Digital Government and Public Health

Digital government is typically defined as the production and delivery of information and services inside government and between government and the public using a range of information and communication technologies. Two types of government relationships with other entities are government-to-citizen and government-to-government relationships. Both offer opportunities and challenges. Assessment of a public health agency's readiness for digital government includes examination of technical, managerial, and political capabilities. Public health agencies are especially challenged by a lack of funding for technical infrastructure and expertise, by privacy and security issues, and by lack of Internet access for low-income and marginalized populations. Public health agencies understand the difficulties of working across agencies and levels of government, but the development of new, integrated e-programs will require more than technical change — it will require a profound change in paradigm

A framework for accessible m-government implementation

The great popularity and rapid diffusion of mobile technologies at worldwide level has also been recognised by the public sector, leading to the creation of m-government. A major challenge for m-government is accessibility – the provision of an equal service to all citizens irrespective of their psychical, mental or technical capabilities. This paper sketches the profiles of six citizen groups: Visually Impaired, Hearing Impaired, Motor Impaired, Speech Impaired, Cognitive Impaired and Elderly. M-government examples that target the aforementioned groups are discussed and a framework for accessible m-government implementation with reference to the W3C Mobile Web Best Practices is proposed

The effect of new technologies on civic participation models

The development of new technologies will enable decentralization and freedom of communication for large numbers of people, by overcoming the barriers that once rendered direct participation of society unfeasible. The continued development of information and communication technologies (ICT) makes it possible for people to participate in political life. Today, the use of e-tools is becoming a way of adapting democracy to the needs of contemporary states and strengthening civil society. The aim of this paper is to answer questions about the essence of ICT and forms of civic engagement through electronic forms of participation. The author seeks answers to the following questions: How does ICT influence political processes? How do electronic communication systems create the conditions for the political engagement of citizens? Can the use of information technologies have a real impact on participation

Towards an integrated model for citizen adoption of E-government services in developing countries: A Saudi Arabia case study

This paper considers the challenges that face the widespread adoption of E-government in developing countries, using Saudi Arabian our case study. E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. E-government has been implemented for a considerable time in developed countries. However E-government services still faces many challenges their implemented and general adoption in developing countries. Therefore, this paper presents an integrated model for ascertaining the intention to adopt E-government services and thereby aid governments in accessing what is required to increase adoption

Government Transparency: Six Strategies for More Open and Participatory Government

Offers strategies for realizing Knight's 2009 call for e-government and openness using Web 2.0 and 3.0 technologies, including public-private partnerships to develop applications, flexible procurement procedures, and better community broadband access

Prev Chronic Dis

Digital government is typically defined as the production and delivery of information and services inside government and between government and the public using a range of information and communication technologies. Two types of government relationships with other entities are government-to-citizen and government-to-government relationships. Both offer opportunities and challenges. Assessment of a public health agency's readiness for digital government includes examination of technical, managerial, and political capabilities. Public health agencies are especially challenged by a lack of funding for technical infrastructure and expertise, by privacy and security issues, and by lack of Internet access for low-income and marginalized populations. Public health agencies understand the difficulties of working across agencies and levels of government, but the development of new, integrated e-programs will require more than technical change \ue2\u20ac\u201d it will require a profound change in paradigm