The impact of customer satisfaction on purchase intention in Malaysian takaful industry

To date the study of customer satisfaction and purchase intention have dominated the services literature. This study is aimed to investigate the impact of customer satisfaction on purchase intention among Takaful participants in Malaysia. A self-administered questionnaire is distributed to eight Takaful companies in Malaysia as a study setting for this study. Out of the total 600 distributed questionnaires 390 were finally selected for data analyses. It is expected that findings from this study will contribute to the existing literature to both theoretical and managerial approaches in order to better understand the pattern of customer satisfaction and purchase intention in Takaful industry settings

Head-Driven Phrase Structure Grammar

Head-Driven Phrase Structure Grammar (HPSG) is a constraint-based or declarative approach to linguistic knowledge, which analyses all descriptive levels (phonology, morphology, syntax, semantics, pragmatics) with feature value pairs, structure sharing, and relational constraints. In syntax it assumes that expressions have a single relatively simple constituent structure. This volume provides a state-of-the-art introduction to the framework. Various chapters discuss basic assumptions and formal foundations, describe the evolution of the framework, and go into the details of the main syntactic phenomena. Further chapters are devoted to non-syntactic levels of description. The book also considers related fields and research areas (gesture, sign languages, computational linguistics) and includes chapters comparing HPSG with other frameworks (Lexical Functional Grammar, Categorial Grammar, Construction Grammar, Dependency Grammar, and Minimalism)