Facilitating knowledge sharing in Chalco: the role of communities of practice

Communities of practice (CoPs) have recently become key components in organizational knowledge management initiatives (Wenger, 2004). They have achieved prominence in the context of knowledge management and organizational learning both with scholars and practitioners. Many researches (Ardichvili et al., 2003; Davenport & Voelpel, 2001; Davenport & Probst, 2002) have investigated how some multinational companies integrated different kinds of CoPs into their knowledge management systems. But those studies focus mainly on the regions of the Western countries. There are limited researches conducted on other social context. This research therefore is to address CoPs in a Chinese organization - Chalco and investigates how the Learning Groups as the communities of practice facilitate knowledge sharing in the company. This research adopts the Nonaka‘s (1994) organizational knowledge creation model (SECI) and defines the organizational knowledge sharing as two parts of organization knowledge creation process: socialisation and externalisation. It examines how the Learning Groups facilitate tacit knowledge sharing (socialization) and the knowledge conversion from tacit to explicit (externalization). This research takes the social constructionist standpoint, trying to understand individuals‘ experience of participating Learning Groups in the company, through the interpretive lens. It adopts a qualitative approach using in-depth interviews to gather data which are then analysed using the narrative analysis approach paying attention to individuals‘ experience expressed through their interview accounts. Through narrative analysis, the way in which Learning Groups facilitate tacit knowledge sharing and the conversion from tacit knowledge to explicit knowledge has been emerged. Some influences of Chinese cultural and social factors to the knowledge were also found. The finding of this study suggests that there are some knowledge sharing barriers caused by both organizational factors and cultural factors. The Learning Groups in Chalco have been playing very positive roles in overcoming those barriers and facilitating knowledge sharing in the company. The findings of this research can benefit to both academics and practitioners. It will help the related academics to understand how the Chinese cultural and social influences on knowledge management practice and how CoPs facilitate knowledge sharing in such context. It also provides an example of best practice on knowledge management for other business managers and government policy makers so that they can develop appropriate knowledge management strategies for the benefit of their companies and the social development

Contextual factors, knowledge processes and performance in global sourcing of IT services: An investigation in China

Copyright @ 2011, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. Reuse of this article has been approved by the publisher.In this paper, the authors explore the influences of two major contextual factors—supplier team members’ cultural understanding and trust relationship—on knowledge processes and performance in global sourcing of IT services. The authors discuss a joint investigation conducted by a cross-cultural research team in China. Cultural understanding is measured by individualism with guanxi and mianzi, two Chinese cultural concepts, and trust relationship is measured by adjusting trust, a notion reflecting the uniqueness of the Chinese people. Knowledge processes are characterized by knowledge sharing. Performance is measured by the outcomes of global sourcing, which is represented by product success and personal satisfaction. Data are collected in 13 companies in Xi’an Software Park, with 200 structured questionnaires distributed to knowledge workers. The results of quantitative data analysis indicate that cultural understanding influences trust relationship greatly, as well as knowledge sharing and performance in global sourcing of IT services. Trust relationship significantly impacts knowledge sharing, whereas trust relationship and knowledge sharing have no impact on performance. This study suggests that special aspects of the Chinese context have significant direct impacts on knowledge processes while no direct and immediate impacts on performance in global sourcing of IT services.National Natural Science Foundation of China, Program for Humanity and Social Science Research, Program for New Century Excellent Talents in University in China and Brunel University's Research Development Fund

Internal and contextual factors, knowledge processes and performance: From the Chinese provider's perspective

This is the post-print version of the final paper published in Expert Systems with Applications. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2011 Elsevier B.V.This paper explores the influences of two internal factors, i.e. supplier team’s IT-based skills and communication with client’s team, and two contextual factors, i.e. supplier team’s understanding of client’s culture and collaboration with client’s team, on knowledge processes and performance in global sourcing of IT services from the Chinese provider’s perspective. Knowledge processes are characterized by knowledge sharing, knowledge-based coordination and expertise management, and performance is measured by product success and personal satisfaction. Data have been collected in 13 companies in Xi’an Software Park, with 26 in-depth, semi-structured interviews held with top and middle managers, and 200 structured questionnaires distributed to knowledge workers who are involved in global sourcing projects. The results indicate that supplier team’s IT-based skills, communication with client’s team, cultural understanding of client’s culture and collaboration with client’s team are positively associated with knowledge process and performance. Also, knowledge sharing, knowledge-based coordination and expertise management are found to be crucial for those influential factors to function positively and contribute to the performance. The findings of this study suggest that the effects of key factors on knowledge processes and performance in global sourcing of IT services appear to transcend the social and cultural differences; however, contextual factors seem to have more significant influences on knowledge processes and performance in global sourcing of IT services.National Natural Science Foundation of Chin

Development of MBA education in China: opportunities and challenges for western universities

China’s embrace of the market economy has created a growing demand for business education, in particular for MBA programs. This paper first reviews development of MBA education in China as a basis for then discussing problems with current Chinese MBA teaching. Next, suggestions of how to solve these problems are presented. Finally, opportunities and challenges for Western universities to participate in China’s MBA education are addressed

Climbing the Great Wall: Linking Teacher Beliefs and Learning Styles in Cross-Cultural Teaching - Observations from cross-cultural teaching in Mainland China

Scholars have suggested separate relationships between culture and learning styles, and between culture and teaching beliefs. In this essay I suggest that interrelated relationships between culture, learning styles and teacher beliefs may exist. Drawing on personal observations from cross-cultural teaching experiences in Mainland China, the essay illustrates how culture, learning styles and teacher beliefs inform each other and how they might be combined into an inclusive framework. Such a framework could aid in identifying and overcoming challenges from cross-cultural teaching and cross-cultural learning. The observations shed further light onto the on-going debate of how Chinese learn. The essay concludes with directions for future research for further development of the framework and our understanding of cross-cultural differences in the classroom

The transfer of western management to China: Context, content and constraints

This paper examines the issue of transferring Western management knowhow to China, focusing on the context, content and constraints of the transfer. A model of the transfer of management knowhow is developed which contains five closely-related stages: selection, adaptation, application, evaluation and integration. Factors which influence management transfer are identified as environmental, organisational, and cultural and behavioural; while cultural constraint are discussed in detail. It concludes that China cannot depend on the West for the solutions to its problems but develop its own indigenous knowhow by blending the best of both East and West

Research on joint ventures in China: progress and prognosis

Previous published studies on international joint ventures (JVs) in China are reviewed and assessed by summarising important research patterns. A model of management of international JVs in China is developed which emphasises the central theme of cross-cultural management. Dimensions in research on international JVs in China and directions for future research are also discussed

The dynamics of managing people in the diverse cultural and institutional context of Africa

Purpose The purpose of this article is to introduce the special issue which considers some of the contemporary debates in managing people in Africa. Design/methodology/approach The papers that constitute this special issue were selected from submissions to various events hosted by the Africa Research Group, a community of scholars committed to researching Africa, and from a more general call for submissions. Findings The papers highlight the changing picture of the African organisational landscape and provide both theoretical and empirical insights about the opportunities and challenges of managing people in a culturally complex continent. Originality/value Taken together, the papers make an important contribution by engaging current debates and demonstrating potential new areas for further research

International HRM: National Business Systems, Organizational Politics and the International Division of Labour in MNCs

In this paper we address a key issue that dominates internal ional HRM research, namely the global-local question. The question concerns how multinationals can or should balance the pressures to develop globally standardized policies with the pressures to be responsive lo the peculiarities of the local context In our view, three important conceptual weaknesses have restricted research progress in this held; the inadequate conceptualization of national effects, which results in culture being used as an unsatisfactory \u27catch all\u27 for national differences; the lack of attention to the influence of internal organizational polities; and the absence of focus on the internal division of labour within MNCs. We discuss the ways in which these weaknesses can be addressed and the implications of these alternative concepts

A Critical Review of Contemporary Practice and Educational Research in Internationalisation within the business education subject communities

This report critically reviews contemporary educational research and practice in the field of internationalisation within the business education subject communities in order to inform curriculum development and pedagogy geared towards the development of international perspectives and intercultural learning. Drawing on current pedagogical literatures as well as staff and student consultations, it identifies a number of key points which reflect good practice in business education curricula. Due to the broad disciplinary scope of the subject area in focus and the diversity of curricular activities across the UK, this critical review is selective rather than exhaustive and seeks to stimulate further discussion and research in the field. The report is structured as a reference text around key themes and issues emerging from the review, providing the reader who has a particular interest or issue in their practice with an outline of key texts which can be followed up as appropriate