Challenging Dominant Frames in Policies for IS Innovation in Healthcare through Rhetorical Strategies

Information Systems (IS) innovation in healthcare is a contested area often characterized by complex and conflicted relationships among different stakeholders. This paper aims to provide a systematic understanding of the mechanisms through which competing visions about health sector reforms are translated into policy and action generating contradictions in IS innovation. The paper argues that we can learn more about the source of such contradictions by examining how competing frames can affect IS innovation in healthcare. We adopt frame theory and rhetorical strategies analysis in the case of health sector reforms in Kenya, with a specific focus on the deployment of health information systems. We make the following contributions. First, we demonstrate that policy actors’ adherence to the interests and values represented in a frame is important in determining the choice of a rhetorical strategy and its influence on policy transformation and IS innovation. Second, we develop an understanding of how technology mediates the rhetorical strategies of different actors. In particular, we demonstrate the role of technology in giving continuity to frames, thus affecting policy change and IS innovation

The Minimized Face of Internal Communication: An Exploration of How Public Relations Agency Websites Frame Internal Communication and its Connection to Social Media

Internal communication is increasingly vital to organizational success due to the influence of social media, yet it remains understudied within public relations research. Using a qualitative content analysis of 181 websites, this study examines how leading public relations agency websites frame the value of internal communication and its connection to social media. Findings reveal internal communication is largely missing from the frame. When explicitly referenced, it is mostly framed as synonymous with employee communication as a means for management to communicate to employees, though some portrayals are more robust. Websites frame internal communication’s value as enhancing financial outcomes by improving workplace culture, employee engagement, and workers’ willingness to support management’s preferred organization brand or reputation. Social media are disconnected from internal communication and are mostly framed as tools that require additional employee training to use in order to reach external audiences. A handful of agencies urge organizations to include social media and internal stakeholders within the internal communication function. Recommendations are made for future internal communication research and practice

Applying Framing Theory in Digital Transformation Research: Suggestions for Future Research

Meaning-making processes are essential to guide new action pathways in organizations. How organizations engage in meaning making of digital technologies should therefore be of particular interest in digital transformation (DT) research. This study explores how an existing theory of meaning making in organizations, namely, framing theory, can be applied in DT research. It contributes to the literature by offering a synthesis of framing theory, with an emphasis on framing of digital and information technologies in organizational contexts and proposing research questions inspired by framing theory for future DT research

To Expand or Not To Expand? The Role of Elite Framing in the Politics of Post-ACA Medicaid Expansion

Honors (Bachelor's)Political ScienceUniversity of Michiganhttp://deepblue.lib.umich.edu/bitstream/2027.42/120579/1/dalalm.pd

Rhetorical Lessons in Advocacy and Shared Responsibility: Family Metaphors and Definitions of Crisis and Care in Unpaid Family Caregiving Advocacy Rhetoric

In this rhetorical analysis, I analyze pro-caregiving advocates, individuals and organizations who are attempting to energize policy change for unpaid family caregiving. I piece together an expansive text that includes online advocacy discourse, public policy statements, and hard copies of organizational promotional materials. Pro-caregiving advocates are attempting to expand shared responsibility for an issue that is traditionally assumed to be private--unpaid family caregiving. Throughout this dissertation, I argue that pro-caregiving advocates are standing in the way of their own goals by rhetorically constructing inherent barriers to policy change. Each analysis chapter analyzes a dominant frame that is commonplace in pro-caregiving advocacy rhetoric (i.e., family, crisis, and care) and reveals inherent barriers to shared responsibility. In addition to locating the inherent barriers, each analysis chapter offers suggestions for navigating the barriers using the practical tools of rhetoric. As such, this dissertation will have practical usefulness for other social advocates who are championing a cause assumed to be private

Crisis Induced Innovation- the case of Artic Healthcare: How can a crisis be a driving force for innovation?

Through this case study we examine the phenomenon of Crisis Induced Innovation, with the purpose of exploring and further understanding the true nature of an emergency and how the driving forces across the market dimensions function. We approached this topic with some level of caution, as it is our first instinct to view a crisis as something inherently negative. The topic of our research covers the Covid-19 pandemic as a driver for change across the many different market dimensions, which we have elected to explore using theories within the fields of socio-technical dynamics, emergency frames, innovation management, and rhetorical situation. The overreaching objective that has been driving our academic focus is to understand how a firm may capitalize on radical changes in market conditions and make an adaptive move last beyond the crisis that caused the radical changes. Important notions of our research have been to understand how the dynamic of acutely heightened demand would affect the company in questions as the market returns to normalcy. Our analytical approach towards this phenomenon were based on the notion of Crisis Induced Innovation being the result of complex causal relationships that can be traced across market dimensions through the utilization of relevant framework. Our predictions to start was that Artic Healthcare, the company that served as a case study example for this purpose, started their operations in the beginning of the pandemic, and elected to utilize the rapid changes to speed up innovation processes. Among our findings is that Crisis Induced Innovation, as a dynamic effect, is subjected to be affected by its surroundings the same way it affects others. As we employed the MLP with a focus on temporal dynamics, it became obvious that time was an essential element of how the phenomenon evolves. However, we were not able to fully study these temporal dynamics and gain an understanding of how far these pressure points can give an effect, as the case in question reached a point in which progression stopped due to lack of funding for the innovation case we studied. Despite this setback, we have been able to analyse how the phenomenon affects the other dimensions through the employment of the multi-level perspective, we have examined temporal dynamics through the employment of innovation management theories that evaluates process speeds, and we have explored the complex nature of the phenomenon by evaluating it from multiple frames simultaneously, which is presented in our discussion

Crisis Induced Innovation - the case of Artic Healthcare: How can a crisis be a driving force for innovation?

Through this case study we examine the phenomenon of Crisis Induced Innovation, with the purpose of exploring and further understanding the true nature of an emergency and how the driving forces across the market dimensions function. We approached this topic with some level of caution, as it is our first instinct to view a crisis as something inherently negative. The topic of our research covers the Covid-19 pandemic as a driver for change across the many different market dimensions, which we have elected to explore using theories within the fields of socio-technical dynamics, emergency frames, innovation management, and rhetorical situation. The overreaching objective that has been driving our academic focus is to understand how a firm may capitalize on radical changes in market conditions and make an adaptive move last beyond the crisis that caused the radical changes. Important notions of our research have been to understand how the dynamic of acutely heightened demand would affect the company in questions as the market returns to normalcy. Our analytical approach towards this phenomenon were based on the notion of Crisis Induced Innovation being the result of complex causal relationships that can be traced across market dimensions through the utilization of relevant framework. Our predictions to start was that Artic Healthcare, the company that served as a case study example for this purpose, started their operations in the beginning of the pandemic, and elected to utilize the rapid changes to speed up innovation processes. Among our findings is that Crisis Induced Innovation, as a dynamic effect, is subjected to be affected by its surroundings the same way it affects others. As we employed the MLP with a focus on temporal dynamics, it became obvious that time was an essential element of how the phenomenon evolves. However, we were not able to fully study these temporal dynamics and gain an understanding of how far these pressure points can give an effect, as the case in question reached a point in which progression stopped due to lack of funding for the innovation case we studied. Despite this setback, we have been able to analyse how the phenomenon affects the other dimensions through the employment of the multi-level perspective, we have examined temporal dynamics through the employment of innovation management theories that evaluates process speeds, and we have explored the complex nature of the phenomenon by evaluating it from multiple frames simultaneously, which is presented in our discussion

Ideology and Argument: Mitt Romney and the GOP in the 2012 Election

This paper examines four rhetorical events during the 2012 presidential election to examine how ideology and argument are informed by one another in discussions of policy during campaigns. Using the first two Republican primary debates as well as the party platform and the nomination acceptance speech by Romney, this study offers a descriptive analysis and ideological study of the arguments made in 2012 by Mitt Romney during his campaign for President. The study argues that ideological constraints prevented Mitt Romney from adequately developing substantive or flexible policy arguments during the course of the election. The study also offers a way of examining ideology from the arguments provided by candidates and party officials. This study examines the way in which taxation, government, and constitution operate to organize arguments around the relevant ideological markers. Using the Affordable Care Act as an example of these processes, this thesis will provide an explanation for the failure of purity demands and ideological argument in the context of a moderate and independent electorate