Towards an effective recognition graphical password mechanism based on cultural familiarity

Text-based passwords for authentication are exposed to the dictionary attack as users tend to create weak passwords for easy memorability. When dealing with user’s authentication, pictures are more likely to be simply remembered in comparison with words. Hence, this study aimed to determine the types of pictures in accordance to users’ cultural background. It also investigated the relationship between the choices of password and the cultural familiarity along with the effect of Graphical Password (GP) on security and usability. A list of guidelines was proposed for the recognition of graphical passwords. This is believed to increase the security as well as usability. A total of 40 students were recruited to build a GP database. Further, an evaluation was conducted to investigate users’ familiarity and recognition of the GP from the database using 30 other respondents. The results showed that the 30 participants positively responded to the familiar pictures in accordance to their cultures. The result of successful login rate was 79.51% which indicates that cultural-based GP has increased the respondents’ familiarity by promoting their memorability. Further, the respondents who chose familiar GP had higher guessing attack rate than the unfamiliar GP. Finally, a total of 8 guidelines were established based on the aspects that correspond to the users’ preferences for choosing and processing GP. These guidelines can be used by graphical password system designers to develop effective GP system

Security and usability of a personalized user authentication paradigm : insights from a longitudinal study with three healthcare organizations

Funding information: This research has been partially supported by the EU Horizon 2020 Grant 826278 "Securing Medical Data in Smart Patient-Centric Healthcare Systems" (Serums) , and the Research and Innovation Foundation (Project DiversePass: COMPLEMENTARY/0916/0182).This paper proposes a user-adaptable and personalized authentication paradigm for healthcare organizations, which anticipates to seamlessly reflect patients’ episodic and autobiographical memories to graphical and textual passwords aiming to improve the security strength of user-selected passwords and provide a positive user experience. We report on a longitudinal study that spanned over three years in which three public European healthcare organizations participated in order to design and evaluate the aforementioned paradigm. Three studies were conducted (n=169) with different stakeholders: i) a verification study aiming to identify existing authentication practices of the three healthcare organizations with diverse stakeholders (n=9); ii) a patient-centric feasibility study during which users interacted with the proposed authentication system (n=68); and iii) a human guessing attack study focusing on vulnerabilities among people sharing common experiences within location-aware images used for graphical passwords (n=92). Results revealed that the suggested paradigm scored high with regards to users’ likeability, perceived security, usability and trust, but more importantly it assists the creation of more secure passwords. On the downside, the suggested paradigm introduces password guessing vulnerabilities by individuals sharing common experiences with the end-users. Findings are expected to scaffold the design of more patient-centric knowledge-based authentication mechanisms within nowadays dynamic computation realms.PostprintPeer reviewe

Risks and potentials of graphical and gesture-based authentication for touchscreen mobile devices

While a few years ago, mobile phones were mainly used for making phone calls and texting short messages, the functionality of mobile devices has massively grown. We are surfing the web, sending emails and we are checking our bank accounts on the go. As a consequence, these internet-enabled devices store a lot of potentially sensitive data and require enhanced protection. We argue that authentication often represents the only countermeasure to protect mobile devices from unwanted access. Knowledge-based concepts (e.g., PIN) are the most used authentication schemes on mobile devices. They serve as the main protection barrier for many users and represent the fallback solution whenever alternative mechanisms fail (e.g., fingerprint recognition). This thesis focuses on the risks and potentials of gesture-based authentication concepts that particularly exploit the touch feature of mobile devices. The contribution of our work is threefold. Firstly, the problem space of mobile authentication is explored. Secondly, the design space is systematically evaluated utilizing interactive prototypes. Finally, we provide generalized insights into the impact of specific design factors and present recommendations for the design and the evaluation of graphical gesture-based authentication mechanisms. The problem space exploration is based on four research projects that reveal important real-world issues of gesture-based authentication on mobile devices. The first part focuses on authentication behavior in the wild and shows that the mobile context makes great demands on the usability of authentication concepts. The second part explores usability features of established concepts and indicates that gesture-based approaches have several benefits in the mobile context. The third part focuses on observability and presents a prediction model for the vulnerability of a given grid-based gesture. Finally, the fourth part investigates the predictability of user-selected gesture-based secrets. The design space exploration is based on a design-oriented research approach and presents several practical solutions to existing real-world problems. The novel authentication mechanisms are implemented into working prototypes and evaluated in the lab and the field. In the first part, we discuss smudge attacks and present alternative authentication concepts that are significantly more secure against such attacks. The second part focuses on observation attacks. We illustrate how relative touch gestures can support eyes-free authentication and how they can be utilized to make traditional PIN-entry secure against observation attacks. The third part addresses the problem of predictable gesture choice and presents two concepts which nudge users to select a more diverse set of gestures. Finally, the results of the basic research and the design-oriented applied research are combined to discuss the interconnection of design space and problem space. We contribute by outlining crucial requirements for mobile authentication mechanisms and present empirically proven objectives for future designs. In addition, we illustrate a systematic goal-oriented development process and provide recommendations for the evaluation of authentication on mobile devices.Während Mobiltelefone vor einigen Jahren noch fast ausschließlich zum Telefonieren und zum SMS schreiben genutzt wurden, sind die Anwendungsmöglichkeiten von Mobilgeräten in den letzten Jahren erheblich gewachsen. Wir surfen unterwegs im Netz, senden E-Mails und überprüfen Bankkonten. In der Folge speichern moderne internetfähigen Mobilgeräte eine Vielfalt potenziell sensibler Daten und erfordern einen erhöhten Schutz. In diesem Zusammenhang stellen Authentifizierungsmethoden häufig die einzige Möglichkeit dar, um Mobilgeräte vor ungewolltem Zugriff zu schützen. Wissensbasierte Konzepte (bspw. PIN) sind die meistgenutzten Authentifizierungssysteme auf Mobilgeräten. Sie stellen für viele Nutzer den einzigen Schutzmechanismus dar und dienen als Ersatzlösung, wenn alternative Systeme (bspw. Fingerabdruckerkennung) versagen. Diese Dissertation befasst sich mit den Risiken und Potenzialen gestenbasierter Konzepte, welche insbesondere die Touch-Funktion moderner Mobilgeräte ausschöpfen. Der wissenschaftliche Beitrag dieser Arbeit ist vielschichtig. Zum einen wird der Problemraum mobiler Authentifizierung erforscht. Zum anderen wird der Gestaltungsraum anhand interaktiver Prototypen systematisch evaluiert. Schließlich stellen wir generelle Einsichten bezüglich des Einflusses bestimmter Gestaltungsaspekte dar und geben Empfehlungen für die Gestaltung und Bewertung grafischer gestenbasierter Authentifizierungsmechanismen. Die Untersuchung des Problemraums basiert auf vier Forschungsprojekten, welche praktische Probleme gestenbasierter Authentifizierung offenbaren. Der erste Teil befasst sich mit dem Authentifizierungsverhalten im Alltag und zeigt, dass der mobile Kontext hohe Ansprüche an die Benutzerfreundlichkeit eines Authentifizierungssystems stellt. Der zweite Teil beschäftigt sich mit der Benutzerfreundlichkeit etablierter Methoden und deutet darauf hin, dass gestenbasierte Konzepte vor allem im mobilen Bereich besondere Vorzüge bieten. Im dritten Teil untersuchen wir die Beobachtbarkeit gestenbasierter Eingabe und präsentieren ein Vorhersagemodell, welches die Angreifbarkeit einer gegebenen rasterbasierten Geste abschätzt. Schließlich beschäftigen wir uns mit der Erratbarkeit nutzerselektierter Gesten. Die Untersuchung des Gestaltungsraums basiert auf einem gestaltungsorientierten Forschungsansatz, welcher zu mehreren praxisgerechte Lösungen führt. Die neuartigen Authentifizierungskonzepte werden als interaktive Prototypen umgesetzt und in Labor- und Feldversuchen evaluiert. Im ersten Teil diskutieren wir Fettfingerattacken ("smudge attacks") und präsentieren alternative Authentifizierungskonzepte, welche effektiv vor diesen Angriffen schützen. Der zweite Teil beschäftigt sich mit Angriffen durch Beobachtung und verdeutlicht wie relative Gesten dazu genutzt werden können, um blickfreie Authentifizierung zu gewährleisten oder um PIN-Eingaben vor Beobachtung zu schützen. Der dritte Teil beschäftigt sich mit dem Problem der vorhersehbaren Gestenwahl und präsentiert zwei Konzepte, welche Nutzer dazu bringen verschiedenartige Gesten zu wählen. Die Ergebnisse der Grundlagenforschung und der gestaltungsorientierten angewandten Forschung werden schließlich verknüpft, um die Verzahnung von Gestaltungsraum und Problemraum zu diskutieren. Wir präsentieren wichtige Anforderungen für mobile Authentifizierungsmechanismen und erläutern empirisch nachgewiesene Zielvorgaben für zukünftige Konzepte. Zusätzlich zeigen wir einen zielgerichteten Entwicklungsprozess auf, welcher bei der Entwicklung neuartiger Konzepte helfen wird und geben Empfehlungen für die Evaluation mobiler Authentifizierungsmethoden

Usable, secure and deployable graphical passwords

PhD ThesisEvaluations of the usability and security of alphanumeric passwords and Personal Identification Numbers (PINs) have shown that users cannot remember credentials considered to be secure. However, the continued reliance upon these methods of user authentication has placed end-users and system designers in a coevolutionary struggle, with each defending competing concerns of usability and security. Graphical passwords have been proposed as an alternative, and their use is supported by cognitive theories such as the picture superiority effect which suggest that pictures, rather than words or numbers, could provide a stronger foundation upon which to design usable and secure knowledge-based authentication. Indeed, early usability studies of novel systems harnessing this effect appear to show promise, however, the uptake of graphical passwords in real-world systems is low. This inertia is likely related to uncertainty regarding the challenges that novel systems might bring to the already delicate interplay between usability and security; particularly the new challenges faced in scaffolding user behaviours that comply with context-specific security policies, uncertainty regarding the nature of new socio-technical attacks, and the impact of images themselves upon usability and security. In this thesis we present a number of case studies incorporating new designs, empirical methods and results, that begin to explore these aspects of representative graphical password systems. Specifically, we explore: (i) how we can implicitly support security-focused behaviours such as choosing high entropy graphical passwords and defending against observation attack; (ii) how to capture the likely extent of insecure behaviour in the social domain such as graphical password sharing and observation attack; and (iii) how through the selection of appropriate properties of the images themselves we can provide security and usability benefits. In doing so, we gen- erate new insights into the potential of graphical passwords to provide usable, secure and deployable user authentication.Microsoft Research

A STUDY OF GRAPHICAL ALTERNATIVES FOR USER AUTHENTICATION

Merged with duplicate record 10026.1/1124 on 27.02.2017 by CS (TIS)Merged with duplicate record 10026.1/1124 Submitted by Collection Services ([email protected]) on 2012-08-07T10:49:43Z No. of bitstreams: 1 JALI MZ_2011.pdf: 7019966 bytes, checksum: e2aca7edf5e11df083ec430aedac512f (MD5) Approved for entry into archive by Collection Services([email protected]) on 2012-08-07T10:50:20Z (GMT) No. of bitstreams: 1 JALI MZ_2011.pdf: 7019966 bytes, checksum: e2aca7edf5e11df083ec430aedac512f (MD5) Made available in DSpace on 2012-08-07T10:50:20Z (GMT). No. of bitstreams: 1 JALI MZ_2011.pdf: 7019966 bytes, checksum: e2aca7edf5e11df083ec430aedac512f (MD5) Previous issue date: 2011Authenticating users by means of passwords is still the dominant form of authentication despite its recognised weaknesses. To solve this, authenticating users with images or pictures (i.e. graphical passwords) is proposed as one possible alternative as it is claimed that pictures are easy to remember, easy to use and has considerable security. Reviewing literature from the last twenty years found that few graphical password schemes have successfully been applied as the primary user authentication mechanism, with many studies reporting that their proposed scheme was better than their predecessors and they normally compared their scheme with the traditional password-based. In addition, opportunities for further research in areas such as image selection, image storage and retrieval, memorability (i.e. the user’s ability to remember passwords), predictability, applicability to multiple platforms, as well as users’ familiarity are still widely possible. Motivated by the above findings and hoping to reduce the aforementioned issues, this thesis reports upon a series of graphical password studies by comparing existing methods, developing a novel alternative scheme, and introducing guidance for users before they start selecting their password. Specifically, two studies comparing graphical password methods were conducted with the specific aims to evaluate users’ familiarity and perception towards graphical methods and to examine the performance of graphical methods in the web environment. To investigate the feasibility of combining two graphical methods, a novel graphical method known as EGAS (Enhanced Graphical Authentication System) was developed and tested in terms of its ease of use, ideal secret combination, ideal login strategies, effect of using smaller tolerances (i.e. areas where the click is still accepted) as well as users’ familiarity. In addition, graphical password guidelines (GPG) were introduced and deployed within the EGAS prototype, in order to evaluate their potential to assist users in creating appropriate password choices. From these studies, the thesis provides an alternative classification for graphical password methods by looking at the users’ tasks when authenticating into the system; namely click-based, choice-based, draw-based and hybrid. Findings from comparative studies revealed that although a number of participants stated that they were aware of the existence of graphical passwords, they actually had little understanding of the methods involved. Moreover, the methods of selecting a series of images (i.e. choice-based) and clicking on the image (i.e. click-based) are actually possible to be used for web-based authentication due to both of them reporting complementary results. With respect to EGAS, the studies have shown that combining two graphical methods is possible and does not introduce negative effects upon the resulting usability. User familiarity with the EGAS software prototype was also improved as they used the software for periods of time, with improvement shown in login time, accuracy and login failures. With the above findings, the research proposes that users’ familiarity is one of the key elements in deploying any graphical method, and appropriate HCI guidelines should be considered and employed during development of the scheme. Additionally, employing the guidelines within the graphical method and not treating them as a separate entity in user authentication is also recommended. Other than that, elements such as reducing predictability, testing with multiple usage scenarios and platforms, as well as flexibility with respect to tolerance should be the focus for future research

Usable Authentication for Mobile Banking

Mobile banking is attractive because it allows people to do banking anytime, anywhere. One of the requirements of performing a mobile banking transaction is that users are required to login before use. The current mobile banking login method is PIN authentication; however, results from other research studies have found that there are usability concerns of using PINs. To overcome some of the concerns, researchers have suggested the use graphical passwords. In this research, we argue that another alternative input technique can be utilized. We explore a novel password input approach, called gesture passwords, of using 3-dimensional discrete gesture motions as password elements. As a result, three systems (PINs, graphical passwords and gesture passwords) were compared. This dissertation describes the design of two mobile authentication techniques: combinational graphical passwords and gesture passwords. These systems were implemented as prototypes. The prototypes along with a PIN authenticator were evaluated with users. User experience and password retention were evaluated to determine the usability and users’ acceptance of each system. Experiments were conducted to evaluate the above. Results from the experiments show that users were able to use all of the testing systems; however, the results reveal that users are more proficient and preferred to use PINs for mobile banking authentication than the other two systems

“As Usual, I Needed Assistance of a Seeing Person”: Experiences and Challenges of People with Disabilities and Authentication Methods

According to the World Health organization, about 16% of the world’s population live with a disability. While they could benefit from digital products and services, users with disabilities often face severe accessibility issues: tasks can only be completed with difficulty, a considerable investment of time, or with assistance of technologies or other people. Further, to access these products and services, they need to authenticate. The accessibility of authentication methods for users with disabilities has not been studied in depth. We use an accessible study design to conduct 13 semi-structured interviews with people with physical, hearing, visual, cognitive, or multiple impairments to better understand the accessibility issues they face when using knowledge- or token-based, and biometric authentication. Our qualitative content analysis shows that none of the commonly available authentication methods is fully accessible to participants, causing them to abandon services or develop workarounds that reduce their own security and privacy. Our results also reveal the role of assistive technologies and human assistants in the authentication experience of users with disabilities. We conclude by encouraging fellow researchers and practitioners to reflect on assisted access when designing security mechanisms, to include people with disabilities using accessible study designs, and to keep in mind that accessible security is about more than usability – to further benefit users without disabilities as well

Risk assessment of email accounts: Difference between perception and reality

The use of Internet is associated with a growing number of security threats. This thesis analyzes how users perceive the security of their email account based on the email account provider. With our study, we aim to contribute to the information security systems literature in three ways: First, by taking a more complete view on security online, and reviewing the concept of usable security, usability, human-computer interaction, trust and user perception. Second, by performing an analysis of providers of online services specifically emails. Third, by applying a renowned risk analysis method called Information Security Risk Analysis Method (ISRAM) for risk assessment. The ISRAM analysis revealed that Hotmail, Gmail and Yahoo email accounts have a medium risk level, while the reality analysis demonstrated no clearly more secure account provider with only low level risk counts