Investigating the Feasibility of Open Development of Operations Support Solutions

The telecommunications Operations Support Systems supply chain must address many stakeholders: R&D, Product and Requirements Management, Purchasing, Systems Integration, Systems Administration and Users. While the management of next generation networks and services poses significant technical challenges, the present supply chain, market configuration, and business practices of the OSS community are an obstacle to rapid innovation. Forums for open development could potentially provide a medium to shorten this supply chain for the deployment of workable systems. This paper discusses the potential benefits and barriers to the open development of OSS for the telecommunications industry. It proposes the use of action research to execute a feasibility study into the open development of OSS software solutions within an industry wide Open OSS project

The Knowledge Application and Utilization Framework Applied to Defense COTS: A Research Synthesis for Outsourced Innovation

Purpose -- Militaries of developing nations face increasing budget pressures, high operations tempo, a blitzing pace of technology, and adversaries that often meet or beat government capabilities using commercial off-the-shelf (COTS) technologies. The adoption of COTS products into defense acquisitions has been offered to help meet these challenges by essentially outsourcing new product development and innovation. This research summarizes extant research to develop a framework for managing the innovative and knowledge flows. Design/Methodology/Approach – A literature review of 62 sources was conducted with the objectives of identifying antecedents (barriers and facilitators) and consequences of COTS adoption. Findings – The DoD COTS literature predominantly consists of industry case studies, and there’s a strong need for further academically rigorous study. Extant rigorous research implicates the importance of the role of knowledge management to government innovative thinking that relies heavily on commercial suppliers. Research Limitations/Implications – Extant academically rigorous studies tend to depend on measures derived from work in information systems research, relying on user satisfaction as the outcome. Our findings indicate that user satisfaction has no relationship to COTS success; technically complex governmental purchases may be too distant from users or may have socio-economic goals that supersede user satisfaction. The knowledge acquisition and utilization framework worked well to explain the innovative process in COTS. Practical Implications – Where past research in the commercial context found technological knowledge to outweigh market knowledge in terms of importance, our research found the opposite. Managers either in government or marketing to government should be aware of the importance of market knowledge for defense COTS innovation, especially for commercial companies that work as system integrators. Originality/Value – From the literature emerged a framework of COTS product usage and a scale to measure COTS product appropriateness that should help to guide COTS product adoption decisions and to help manage COTS product implementations ex post

Selection of third party software in Off-The-Shelf-based software development: an interview study with industrial practitioners

The success of software development using third party components highly depends on the ability to select a suitable component for the intended application. The evidence shows that there is limited knowledge about current industrial OTS selection practices. As a result, there is often a gap between theory and practice, and the proposed methods for supporting selection are rarely adopted in the industrial practice. This paper's goal is to investigate the actual industrial practice of component selection in order to provide an initial empirical basis that allows the reconciliation of research and industrial endeavors. The study consisted of semi-structured interviews with 23 employees from 20 different software-intensive companies that mostly develop web information system applications. It provides qualitative information that help to further understand these practices, and emphasize some aspects that have been overlooked by researchers. For instance, although the literature claims that component repositories are important for locating reusable components; these are hardly used in industrial practice. Instead, other resources that have not received considerable attention are used with this aim. Practices and potential market niches for software-intensive companies have been also identified. The results are valuable from both the research and the industrial perspectives as they provide a basis for formulating well-substantiated hypotheses and more effective improvement strategies.Peer ReviewedPostprint (author's final draft

Semantic web services for simulation component reuse and interoperability: An ontology approach

Commercial-off-the-shelf (COTS) Simulation Packages (CSPs) are widely used in industry primarily due to economic factors associated with developing proprietary software platforms. Regardless of their widespread use, CSPs have yet to operate across organizational boundaries. The limited reuse and interoperability of CSPs are affected by the same semantic issues that restrict the inter-organizational use of software components and web services. The current representations of Web components are predominantly syntactic in nature lacking the fundamental semantic underpinning required to support discovery on the emerging Semantic Web. The authors present new research that partially alleviates the problem of limited semantic reuse and interoperability of simulation components in CSPs. Semantic models, in the form of ontologies, utilized by the authors’ Web service discovery and deployment architecture provide one approach to support simulation model reuse. Semantic interoperation is achieved through a simulation component ontology that is used to identify required components at varying levels of granularity (i.e. including both abstract and specialized components). Selected simulation components are loaded into a CSP, modified according to the requirements of the new model and executed. The research presented here is based on the development of an ontology, connector software, and a Web service discovery architecture. The ontology is extracted from simulation scenarios involving airport, restaurant and kitchen service suppliers. The ontology engineering framework and discovery architecture provide a novel approach to inter-organizational simulation, by adopting a less intrusive interface between participants Although specific to CSPs this work has wider implications for the simulation community. The reason being that the community as a whole stands to benefit through from an increased awareness of the state-of-the-art in Software Engineering (for example, ontology-supported component discovery and reuse, and service-oriented computing), and it is expected that this will eventually lead to the development of a unique Software Engineering-inspired methodology to build simulations in future

Collaborative resolution of requirements mismatches when adopting open source components

[Context and motivation] There is considerable flexibility in requirements specifications (both functional and non-functional), as well as in the features of available OSS components. This allows a collaborative matching and negotiation process between stakeholders such as: customers, software contractors and OSS communities, regarding desired requirements versus available and thus reusable OSS components. [Problem] However, inconclusive research exists on such cooperative processes. Not much empirical data exists supporting the conduction of such research based on observation of industrial OSS adoption projects. This paper investigates how functional and non-functional requirement mismatches are handled in practice. [Results] We found two common approaches to handle functional mismatches. The main resolution approach is to get the components changed by the development team, OSS community or commercial vendor. The other resolution approach is to influence requirements, often by postponing requirements. Overall, non-functional requirements are satisfactorily achieved by using OSS components. Last but not least, we found that the customer involvement could enhance functional mismatch resolution while OSS community involvement could improve non-functional mismatch resolution. [Contribution] Our data suggests that the selecting components should be done iteratively with close collaboration with stakeholders. Improvement in requirement mismatch resolution to requirements could be achieved by careful consideration of mismatches size, requirements flexibility and components quality.Peer ReviewedPostprint (author's final draft

Trends In IT Human Resources And Its Impact On Curriculum Design

In light of rapid changes in technology and business, institutions of higher education face the difficult task of adapting their curriculum to be general enough to cover all the core concepts of the discipline while being specific enough to prepare students with the knowledge and skills needed by businesses. The Bureau of Labor Statistics (BLS) forecasts that the demand for IT professionals in the United States will continue to increase but the demand will not be evenly distributed across all areas. The BLS breaks future demand into job categories but it does not explore the meta-trends that will drive future job growth and is thus of limited value for curriculum development purposes. This paper reviews existing literature and develops a conceptual framework of the meta-trends driving job growth. This framework is intended to be used as a guide by Information Technology curriculum committees to aid in establishing a curriculum that meets the needs of key stakeholders while avoiding the trap of chasing the latest fads

State of Play of Digital Games for Empowerment and Inclusion: A Review of the Literature and Empirical Cases

This report presents the 'state of play' of knowledge of how digital games can work as empowerment tools to support social inclusion processes and policy. The report brings together for the first time a review of theoretical and empirical research in a variety of disciplines, especially from learning, social inclusion, e-inclusion and innovation studies to build a framework to help understanding of the potential of games for inclusion and empowerment. It uses this framework to analyse seven well-documented case studies from across the spectrum of digital games for empowerment and inclusion to understand between the factors contributing to their success or failure. It draws conclusions as to the principal challenges, identifies knowledge gaps, and recommends potential action by stakeholders to address these challenges.JRC.J.3-Information Societ