Web 2.0 Enhanced Automation of Collaborative Business Process Model Management in Cooperation Environments

In today’s business, effective enterprise cooperation and efficient utilization of appropriate information technology are basic prerequisites for the success of individual companies and networks. This means that the process-oriented management has to offer adequate support for collaboration. This article shows how monolithic business process management can be enhanced considering the Web 2.0 paradigm. The concept is carried out with a platform for collaborative business process management which integrates functions for cooperative model management and for using collective intelligence

A Design Science Research Approach to Smart and Collaborative Urban Supply Networks

Urban supply networks are facing increasing demands and challenges and thus constitute a relevant field for research and practical development. Supply chain management holds enormous potential and relevance for society and everyday life as the flow of goods and information are important economic functions. Being a heterogeneous field, the literature base of supply chain management research is difficult to manage and navigate. Disruptive digital technologies and the implementation of cross-network information analysis and sharing drive the need for new organisational and technological approaches. Practical issues are manifold and include mega trends such as digital transformation, urbanisation, and environmental awareness. A promising approach to solving these problems is the realisation of smart and collaborative supply networks. The growth of artificial intelligence applications in recent years has led to a wide range of applications in a variety of domains. However, the potential of artificial intelligence utilisation in supply chain management has not yet been fully exploited. Similarly, value creation increasingly takes place in networked value creation cycles that have become continuously more collaborative, complex, and dynamic as interactions in business processes involving information technologies have become more intense. Following a design science research approach this cumulative thesis comprises the development and discussion of four artefacts for the analysis and advancement of smart and collaborative urban supply networks. This thesis aims to highlight the potential of artificial intelligence-based supply networks, to advance data-driven inter-organisational collaboration, and to improve last mile supply network sustainability. Based on thorough machine learning and systematic literature reviews, reference and system dynamics modelling, simulation, and qualitative empirical research, the artefacts provide a valuable contribution to research and practice

6G Vision: Towards Future Collaborative Cognitive Communication (3C) Systems

6G networks are expected to have a breakthrough by enabling the emergence of collaborative cognitive communication services over heterogeneous environments for industry 5.0 applications. These applications are required to adapt human-centric approach to make the most of human intuition and intelligence in Industry 4.0 automation.It calls for a transdisciplinarity research domain to investigate innovative systems with overlapping realms of Psychology, Sociology, Communication networks, Artificial Intelligence , Natural Language Processing and Collaborative Computing. The author at the Cognitive Systems Research Centre, London South Bank University has coined the expression “3C Systems" to refer to such artifacts which stands for "Collaborative Cognitive Communication Systems”. In this paper, an innovative framework for 3C Systems is proposed that is able to analyze and predict both the human as well as machine behaviors. It proactively diagnoses issues and recommends solutions without requiring any human intervention. The proposed concept of 3C Systems would potentially contribute towards 6G standardization. The automation and orchestration aspects of this research have variety of applications stretched across city infrastructures, retail, business, tourism, health, law, education and travel. A thorough insight to a broad view of 6G vision has been presented towards envisioned 3C Systems, while covering its enabling technologies. The experimental results for the proof of concept implementation has been presented. Results affirm the technical capabilities of the concept, to contribute to several industry 5.0 applications including, but not limited to holographic communication, self-driving vehicles, context-aware infrastructure and personalized interfaces

The state-of-the-art in personalized recommender systems for social networking

With the explosion of Web 2.0 application such as blogs, social and professional networks, and various other types of social media, the rich online information and various new sources of knowledge flood users and hence pose a great challenge in terms of information overload. It is critical to use intelligent agent software systems to assist users in finding the right information from an abundance of Web data. Recommender systems can help users deal with information overload problem efficiently by suggesting items (e.g., information and products) that match users’ personal interests. The recommender technology has been successfully employed in many applications such as recommending films, music, books, etc. The purpose of this report is to give an overview of existing technologies for building personalized recommender systems in social networking environment, to propose a research direction for addressing user profiling and cold start problems by exploiting user-generated content newly available in Web 2.0

Regional tourist destinations - the role of information and communications technology (ICT) in collaboration amongst tourism providers

The tourism industry can be seen as one of the first business sectors where business functions are almost exclusively using information and communications technologies (ICT). This has impacted on the way in which regional tourism destinations are promoted. The method of promoting regions via the development of regional tourist destination websites or portals using Internet technologies is increasingly being adopted both in Australia and around the world. This paper investigates whether this approach is the most effective to achieve increased awareness and subsequent visitation of a region. Are there other ways to achieve a similar outcome? One such alternative is via a bottom up approach achieved through co-opetition or collaboration established within the group of local tourism industry operators. This cooperative networking is made possible via the use of ICT to facilitate the establishment of virtual business networks amongst tourism operators in a local community, cascading into an informal secondary tourism network within that region. In many Australian regional areas the tourism bureau has been the key node for local tourism, but this structure has been fraught with many problems. Little is known about their effectiveness in delivering services to local small and medium tourism enterprises (SMTEs). The role of tourism bureaus in local tourism networks is changing and a study of this dynamic is provided here as an example of the interaction between top down and bottom up approaches. Published case studies from around the world are considered demonstrating alternative approaches to using ICT to promote a region and communicate with potential visitors. Future empirical research is required to more fully understand the effectiveness of the different approaches

The moderating effect of brand orientation on inter-firm market orientation and performance

While prior research has shown that market and brand orientation are key contributors to successful business performance, research to date has not fully explored how inter firm collaboration for these two key orientations can enhance business performance. The purpose of the paper is to investigate the relationship between inter-firm market and performance; to test for the moderating role of brand orientation in that relationship. A total of 169 completed pairs of surveys were collected of small and medium enterprises operating internationally in a variety of industries in Switzerland. The results show that inter-firm market and brand orientation are two antecedents of marketing and financial performance. The impact of inter-firm market on marketing and financial performance is significant when the brand orientation is favorable. This study extends previous research by examining the moderating role of brand orientation on inter firm market orientation, which is important, especially for firms wanting to increase their brand reputation by entering into partnerships with other firms. Further research is indicated, to identify the key moderators of the driving force of inter-firm market in relation to business performance and the reason why maintaining a strong brand presence is important in the international marketplace