Budget-Optimal Task Allocation for Reliable Crowdsourcing Systems

Crowdsourcing systems, in which numerous tasks are electronically distributed to numerous "information piece-workers", have emerged as an effective paradigm for human-powered solving of large scale problems in domains such as image classification, data entry, optical character recognition, recommendation, and proofreading. Because these low-paid workers can be unreliable, nearly all such systems must devise schemes to increase confidence in their answers, typically by assigning each task multiple times and combining the answers in an appropriate manner, e.g. majority voting. In this paper, we consider a general model of such crowdsourcing tasks and pose the problem of minimizing the total price (i.e., number of task assignments) that must be paid to achieve a target overall reliability. We give a new algorithm for deciding which tasks to assign to which workers and for inferring correct answers from the workers' answers. We show that our algorithm, inspired by belief propagation and low-rank matrix approximation, significantly outperforms majority voting and, in fact, is optimal through comparison to an oracle that knows the reliability of every worker. Further, we compare our approach with a more general class of algorithms which can dynamically assign tasks. By adaptively deciding which questions to ask to the next arriving worker, one might hope to reduce uncertainty more efficiently. We show that, perhaps surprisingly, the minimum price necessary to achieve a target reliability scales in the same manner under both adaptive and non-adaptive scenarios. Hence, our non-adaptive approach is order-optimal under both scenarios. This strongly relies on the fact that workers are fleeting and can not be exploited. Therefore, architecturally, our results suggest that building a reliable worker-reputation system is essential to fully harnessing the potential of adaptive designs.Comment: 38 pages, 4 figur

Bandit-Based Task Assignment for Heterogeneous Crowdsourcing

We consider a task assignment problem in crowdsourcing, which is aimed at collecting as many reliable labels as possible within a limited budget. A challenge in this scenario is how to cope with the diversity of tasks and the task-dependent reliability of workers, e.g., a worker may be good at recognizing the name of sports teams, but not be familiar with cosmetics brands. We refer to this practical setting as heterogeneous crowdsourcing. In this paper, we propose a contextual bandit formulation for task assignment in heterogeneous crowdsourcing, which is able to deal with the exploration-exploitation trade-off in worker selection. We also theoretically investigate the regret bounds for the proposed method, and demonstrate its practical usefulness experimentally

Crowdsourcing complex workflows under budget constraints

We consider the problem of task allocation in crowdsourcing systems with multiple complex workflows, each of which consists of a set of interdependent micro-tasks. We propose Budgeteer, an algorithm to solve this problem under a budget constraint. In particular, our algorithm first calculates an efficient way to allocate budget to each workflow. It then determines the number of inter-dependent micro-tasks and the price to pay for each task within each workflow, given the corresponding budget constraints. We empirically evaluate it on a well-known crowdsourcing-based text correction workflow using Amazon Mechanical Turk, and show that Budgeteer can achieve similar levels of accuracy to current benchmarks, but is on average 45% cheaper